• Lubbock Dental Care

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Overview

Lubbock Dental Care has a rating of 1.33 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Lubbock Dental Care ranks 39th among Dental Products sites.

  • Service
    1
  • Value
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
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Negative
1
How would you rate Lubbock Dental Care?
Top Critical Review

“Liar Liar pants on fire...”

Brad H.
10/20/21

LDC's office manager assured me I had insurance thru my Aetna Medicare policy. I needed several crowns. They gave me a quote and assured me one of the 2 crowns would be covered by my insurance. The work was satisfactory, but when I received what my Medicare paid for, I realized Medicare had denied the second crown. I paid for the first crown the day I had the work done. I will not be paying for the second crown. If they would like to go to court, I will gladly meet them. I would suspect I am not the only customer they have lied to. They have run into a buzz saw. I wouldn't recommend them for a dog... Brad H...

Reviews (3)

Rating

Timeframe

Other

Thumbnail of user bradh471
1 review
0 helpful votes
October 20th, 2021

LDC's office manager assured me I had insurance thru my Aetna Medicare policy. I needed several crowns. They gave me a quote and assured me one of the 2 crowns would be covered by my insurance. The work was satisfactory, but when I received what my Medicare paid for, I realized Medicare had denied the second crown. I paid for the first crown the day I had the work done. I will not be paying for the second crown. If they would like to go to court, I will gladly meet them. I would suspect I am not the only customer they have lied to. They have run into a buzz saw. I wouldn't recommend them for a dog... Brad H...

Thumbnail of user mercedesbenzbrazil
1 review
0 helpful votes
September 29th, 2023

*I had a female Asian dentist when I went for my appointment this year. We discussed a few different procedures. The problem with HER is, her words to me came across a bit racist because I KNOW for a fact she never EVER would've said what she said to me, to a white female.
When discussing the procedures & treatment,... she said to me: " When you get the money".etc. Etc!
First of all...it's not When I Get The Money.it's, if I want to give it to YOU!

For the record, I'm 100% sure I earn more than she earns. Five day per week SuccessFul stock trader with two other companies I launched MYSELF.
Pretty sure I can afford her procedures!
In addition to this, she has an absolutely horrible, bland, bedside manner as well as, subpar work from what I saw!
I've since relocated as I was only in Lubbock for a few years.however, if I were still there, I would never EVER give her repeat business! EVER! Learn how to speak to patients and stop offending them; that's what you need to go and work on!

Tip for consumers:
Not at all.

Products used:
Dental service...exam & consultation!

Service
Value
Quality
Thumbnail of user williamh104
16 reviews
50 helpful votes
November 12th, 2019

My wife has dental insurance with Delta Dental. She had a procedure at Lubbock Dental Care, paid her co-pay with cash, and when we signed out they demanded an extra $ 670.00. We said, " what about the insurance?" We were told Delta had a 2 year waiting period. We told them the policy has been active for 5. Then they said they filed it but Delta refused to cover the claim. I had no choice but to give them a credit card, so they wouldn't call the police on us. We contacted Delta, and were told Lubbock Dental care never filed a claim. A week later Delta informed us that Lubbock Dental Care filed a claim and it was paid. So, Lubbock Dental Care was paid twice for the same thing, and lied about it. This is insurance fraud! Big shakedown by front office staff. Delta Dental Insurance is a federal program, so I reported this to Delta. I can see a dentist losing his license, and/or someone going to jail for this.

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