LUS (Love Ur Self) has a rating of 1.0 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. LUS (Love Ur Self) ranks 742nd among Hair Care sites.
I purchased this product after seeing a lot of advertising on Instagram. I have natural curls and was looking for something that would be gentle with my hair as well as enhancing my curls. I used the product one time and noticed immediately after that my skin was burning and I had a rash all over my face after I showered. My skin was irritated most of the day and took a while before I felt better. I then tried the product one more time and the same result came of it. I was feeling a burn around my face and neck for some time. I decided not to continue use of the product and reached out to customer service for a possible refund. They offered a credit or a refund minus the shipping to send the product back to them. They are in Canada and to ship back to them did not seem worth it so I opted for a credit. If you have sensitive skin I would warn against using this hair product. It not only did not enhance my curls in any way but it caused a rash. The actual product did nothing for my hair. The conditioner after washing it out made my hair feel as though I never conditioned it at all. The product that goes in the hair after the shower did not reduce frizz at all. I had to use an additional hair spray gel to keep the curls in tact. The response from the company is not fast. They take their time in resolving your issues. I would not recommend by any means. Save your money!
Tip for consumers:
Product doesn’t work as promised. Poor customer service.
Products used:
Shampoo, conditioner and all in one repair hydrate and style
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