Lushfullash

I have very short and sparse eyelashes. This site promised to fix that. I ordered the product and the site asked if I wanted the fix for eyebrows. I didn't need this product so I said No Thanks. It asked twice more and I responded 2 more times with No Thanks and when I got the order confirmation, I was charged for the eyebrow item. I immediately emailed and told them to cancel the entire order. The next message I got said the order had shipped. I again immediately emailed back and told them they had better not shipped it as I wanted the order cancelled. They then offered to give me a discount since the order had already shipped. At one time they said they had made a mistake in shipping the order and sent too many of the eyelash fix product. So it felt like they were not going to do a refund of any kind since their shipping had sent too many of the eyelash product. Long story short after about 12 emails, I did get a refund for the eyebrow item and a small compensation for fixing the issue with them.