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Lussoliving.co.uk has a rating of 1.0 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.
One star is actually one too many. This company is highly suspicious and you are advised not to order anything from this company. Only accepts bank transfers, dose not respond to Chat, does not generally answer phone, if you do get through they say someone will get in touch and they never do. If negative feedback is given, they reply with a reassuring answer but no action follows. Tracked and signed letters to their shop and to their registered office are returned as 'not at this address'. On 2nd February I cancelled an order, I am still waiting to be reimbursed (9th March) and I have lost all hope of seeing my hard-earned money again.
Tip for consumers:
This company tries to suppress people from giving negative feedback by reporting their review as containing harmful or illegal content. I am pleased to say that TrustPilot reinstated my feedback as there was nothing untoward in my review.
Products used:
None. Order was cancelled as one week before delivery I was e-mailed to say that one of the items I had ordered was out of stock.
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