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Lycamobile.fr has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.
Thieves. I got a top up for a SIM card that was expired. I asked for reimbursement, and they said it wouldn't be possible because I already used my top up. I said that was literally impossible because my SIM card was expired and couldn't be used... they then proceeded to begin an infinite loop of illogical reasoning where everytime I tried to explain to them that it was impossible for me to have used the credits, they answered that I did use the credits... So they get to keep my EUR 25... Throwing in this one star review too. CS agents were: - Dhaim Fatima Zahra - Imane Kharbouch
Thieves. I got a top up for a SIM card that was expired. I asked for reimbursement, and they said it wouldn't be possible because I already used my top up. I said that was literally impossible because my SIM card was expired and couldn't be used... they then proceeded to begin an infinite loop of illogical reasoning where everytime I tried to explain to them that it was impossible for me to have used the credits, they answered that I did use the credits... So they get to keep my EUR 25... Throwing in this one star review too.
CS agents were:
- Dhaim Fatima Zahra
- Imane Kharbouch
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