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Madcitywindows.com has a rating of 3 stars from 1 review, indicating that most customers are generally dissatisfied with their purchases.
Overall, the service with Mad City Windows was great.
When I had my consultation, some guy came by at 6 PM sharp, but he stayed there until 10 PM! My family and I had a late dinner, and my daughter and my dogs were sitting in our freezing garage the whole entire time.
When they finally came to replace my windows, there were only 2 guys attending to my hose, and they did a fantastic and quick job. They started a little before 9 AM and ended around 4 PM. They replaced 8 windows and 1 patio door.
I went to look outside at the windows the next day in the sunlight, and in less than 10 minutes I had found 20 screws, little sharp metal scraps, and chunks of wood and plastic. And that was only in the backyard! From what I could see, they also left 17 screws on my roof.
Tip for consumers:
Ask them to thoroughly clean up!
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