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The products purchased (handbags & jewelry) are as advertised and authentic. Happy to find luxury items in great condition that are affordable. Only issue is it takes 2 months from time of shipment to actual receipt to US Territory. Maybe there could be a shipping option to use USPS with insurance & signature? At any rate, I know I can shop here with confidence. Thank you.
Very responsive on email & offered resolution if item not received by a certain time period.
Authenticity & sales.
I love how beautiful the dresses are that I bought in this online boutique. They have excellent customer service and spectacular designs.
They email you a QR to create a label at drop off while your replacements are already on their way. Super smooth.
Price, size availability and shipping times.
Second pair I've bought from here! Absolutely love it! I've recommended you guys to all my coworkers!
All the new clothes collections are very beautiful and I like them! The quality is as usual on a top and I always recommend this shop to my friends when they want to buy something really qualitative with interesting prints.
I just subscribed and the first thing I noticed is that my boot was delivered 4 days later than what the email said.
The boot itself is not snug, so my foot is swishing inside. With my calves not pencil-skinny, the ankle area is loose and makes it not look so graceful when I'm walking.
It's an 8 and that's the size I usually get all my boots. I'm in Canada, so returning this will cost shipping plus the rate exchange will bring me less money back than what I paid. I really wanted to like this boot since it's pretty, plus the price was very pleasing.
I'll stay for another couple of months to see if I can get a better boot/shoe in the next batch.
Easy shop, reasonably fast delivery. Although Sequins are falling off without even wearing the dress. However overall great shopping experience.
Delighted to find this website that offers a great variety of clothing. Very happy with my merchandise and the speed of delivery
I followed suggestion of ordering up, but shoes were still too small. An email to customer service got me a replacement pair for the cost of overseas shipping only. We'll see when they get here...
As a follow up, I received the shoes and have since donated them. The pain after wearing them for one night at my part-time job was so bad, I wasn't sure I'd be able to get to my car. Was almost in tears. Save your $ and buy American products.
Replaced shoes that were too small “at no charge” (had to pay international shipping) and provided advice on sizing.
Foot pain relief
Attractive and promised results
My order took a little while in the delivery service, I gave an incorrect address. In this store they kept in touch with me every day and told me they would send me another dress even if it wasn't their fault. I never expected to be replaced, the shipment was delivered, I'm glad I went to the post office two days later, they delivered my order without inconvenience. I never had a customer service like this with anyone else, for this and much more I buy it online at this boutique.
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Hello Celia,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with our boots. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad