Overview

How would you rate Metroframe.com?

Reviews (0)

Rating

Timeframe

Other

Reviews from Related Businesses

Thumbnail of user gracea594
1 review
0 helpful votes
April 1st, 2024
Verified purchase

Very nicely done! However feels like plastic and light overall compared to other custom frames I had done in the past.

Reason I chose this business:

Would like to try it out since it has good reviews.

Reason I chose this product:

The products looks great online.

Quality
Thumbnail of user jimr1562
1 review
0 helpful votes
January 25th, 2024
Verified purchase

I like jAlbum a lot and have used it for years. However, the user interface is difficult and hard to use - a high learning curve. I enjoy photography and one of the last things I want to do is spend time researching and learning new program procedures and looks, therefore I just keep doing the same thing every time rather that try different looks and skins. Ease of use has improved over the years however suggest you employ a Mac programmer to simplify the user interface while allowing paths for Advanced procedures. I am still trying to figure out how to change the directory location after a slideshow has been started or completed. I am thankful for the subscription features since it ensures continuity and viability. Thank you and wishing you continues success.

Thumbnail of user jasonm129
David E. – jAlbum Rep

Thanks for your valuable feedback Jim. We've taken several steps to make jAlbum more intuitive lately, especially if you switch to our new default skin "Plain" instead of "Tiger". Please consider it. On the "switch directory" issue: You can either simply move the project folder to a different location or open Settings-General and edit the directory location from there. If you have other "friction points" with jAlbum, let us know by writing support@jalbum.net. This will also make it easier for us to make jAlbum more intuitive for users.

Thumbnail of user paulg1178
1 review
2 helpful votes
December 1st, 2020

I just ordered 5 frames from webpictureframes dot com. I had some challenging pieces to frame, including two leather shadow puppets from Cambodia, some paintings on unstretched canvas, and several works in large or uncommon dimensions. The videos and customer service really saw me through everything. In a phone conversation with customer service, I learned about the appropriate amount of negative space to use for different artworks. I received and learned how to use special spacers, to keep the leather puppets apart from the acrylic surface to prevent risk of moisture damage. Framing is not something I have much experience with, but thanks to their resourceful help, I now have five valuable pieces framed and presented very nicely, in a way that the artworks deserve, on my walls. Highly recommended.

Thumbnail of user marions271
3 reviews
0 helpful votes
April 2nd, 2023
Verified purchase

At a recent museum visit, the spouse was admiring a painting. I decided we needed to spruce up our home, so I ordered a print online. The first print was cheap and awful. I returned it. Lesson learned. I bought a higher quality print from a museum online store. Then what to do? I thought I could just cut the white border and get it into a 24 x 30" frame -- the largest size that isn't super expensive. The frame came broken and I returned it, but I took this as a sign. I needed to respect the art and get it framed right. I wanted matts but that would bring the size up to custom made. I have a few framed prints in my home, none bought recently. I remembered that it was expensive. I didn't remember HOW expensive. In 2023, what I wanted, a decent metal frame, 2 matts, a clear screen, estimates were over $500! And that was before the upselling! It was impossible. So when it seemed like Frame It Easy could give me I what I wanted for $168 including shipping that seemed like a deal.

The frame came with everything I ordered and needed, except maybe the hammer to nail the hook in the wall. They did include soft bumpers for the wall which I thought was a nice touch. Was it tricky? Not really, and there are helpful videos. I don't think I was quite prepared for how hard it is to keep dust and pet airs out of the screen, so my "pro-tip" would be (1) vacuum first and (2) there's a reason the framer in the video is wearing gloves.

Does it look as good as what the professionals would do? Possibly not, but the difference isn't very big. It's like putting together Ikea furniture. It allows ordinary people who might not have a lot to spend to have nice things if they can do a little bit of the work. Not a bad trade-off!

In my case I knew what I wanted and had already priced it out. I'd recommend you do a little research first as well, but you could probably start with the videos as they explain a lot. I'm happy I made this decision, saved money, got the frame and matting I wanted, AND had the satisfaction of feeling like I did it myself.

Products used:
frame, matts, hardware, screen

Service
Value
Shipping
Quality
Thumbnail of user kimberlym921
4 reviews
4 helpful votes
July 19th, 2020

The canvas floater I received from Frame Destination was great. They communicated that there may be a delay due to the current pandemic but there wasn't a delay at all. I received my frame within less than a week. The quality was top notch and the communication was great. I made a mistake while ordering in the system, and only caught it after the fact. I emailed asking if I could change the color, and a customer representative reached out within an hour and quickly remedied my mistake. Very happy with my purchase and customer service.

Thumbnail of user melissaholt1820
2 reviews
0 helpful votes
April 23rd, 2024

The jewelry selection at Yantar.ae is simply mesmerizing. From delicate necklaces adorned with amber pendants to intricately crafted bracelets and earrings, there is something to suit every taste and occasion. The quality of the amber is impeccable, with its warm hues and natural beauty captivating the eye.

Thumbnail of user heidix15
Heidi X.
1 review
0 helpful votes
January 14th, 2021

Aura is an excellent method for exchanging memories through photographs. It is simple to use, and the customer service representatives are great to work with if a problem occur.

Thumbnail of user carmenm3
1 review
0 helpful votes
November 13th, 2014

I placed an order with them On Dec. 2010 and than cancelled my order and was told I would they would credit my American Express card. I placed another order on Jan. 2011 and after several months of them giving me excuses for delays I told them to cancel my order and credit my card. I have called and left several messages and no one returns phone calls. I was told one time from a supervisor that they would send me a refund check. Well, I'm still waiting for my check. Don't do business with this company. I want every one to know what a scam they are.

Thumbnail of user martyk3
1 review
2 helpful votes
October 16th, 2012

I did a lot of business with this company up until 5 years ago but semi-retired and hadn't needed anything until a few weeks ago. Placed the order, got a confirmation but no more communication. Tried the telephone but the phone just rings and rings and then disconnects you if you insist on waiting. Sent an email but no response. They have great products but the frustration isn't worth it.

Thumbnail of user alp6
1 review
2 helpful votes
January 3rd, 2012

This is a UK based frame making site that allows you to build and order custom or standard frames for photos or pictures. The interface appears to be professional and easy to use. It is an appearance only. This has to be the worst most user unfriendly site I've visited in years. Trying to order a standard size 10x8 frame with a mount proved virtually impossible. The frame that was sent was minute and even that was badly put together. Customer service seemed to be annoyed that I would complain about the very poor service. I would strongly urge you not to use these people.

Be the first to write a review

Sitejabber for Business

Gain trust and grow your business with customer reviews.

See reviews as you browse with our Chrome extension

0.0
0 reviews