• MGM Restoration

MGM Restoration

Overview

MGM Restoration has a rating of 5 stars from 17 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MGM Restoration most frequently mention water damage. MGM Restoration ranks 80th among Home Repair sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
8
See all photos

What reviewers want you to know

Positive highlights

  • Excellent work was very professional I had major water damage from a storm.

Critical highlights

No critical highlights yet

How would you rate MGM Restoration?
Top Positive Review

“Lover Level restoration”

Barbara M.
12/27/21

After rain flooded mylower level i found a MGM truck in my neighborhood I stopped them and asked if they could come to my home and give me an estimate. They responded the same day and they provided service. The were very professional and they did wonderful job. I was very pleased with Keli and his crew. I will highly recommend MGM Restoration to everyone in need of their services. Their pricing was really excellent.

Reviews (17)

Rating

Timeframe

Other

Reviews that mention popular keywords

water damage (4)
Thumbnail of user barbaram2472
1 review
0 helpful votes
December 27th, 2021

After rain flooded mylower level i found a MGM truck in my neighborhood I stopped them and asked if they could come to my home and give me an estimate. They responded the same day and they provided service. The were very professional and they did wonderful job. I was very pleased with Keli and his crew. I will highly recommend MGM Restoration to everyone in need of their services. Their pricing was really excellent.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kathleens664
1 review
1 helpful vote
June 4th, 2020

Everyone on the team was wonderful! Great attention to detail, hard working, on time and friendly. They are so responsive and kept communication going throughout the whole process. The entire process was quick and easy! They were all great with my wild boys too. We couldn't be happier with the results and it was all done so fast! Quality was great. I would recommend them to anyone I know. If we ever have another need to use them we absolutely will.

Thumbnail of user jerryt236
1 review
0 helpful votes
November 21st, 2020

Adam was extremely helpful and resourceful! He consulted with me and took care of everything as promised. I will definitely refer him to others.

Thumbnail of user thomasm2050
1 review
0 helpful votes
December 12th, 2020
Verified purchase

From the very beginning of the job, MGM went right to work assessing the issue and coming up with a game plan for a leak in the roof and water damage in the kitchen. The project manager, Keli, was more than kind and did a fantastic job putting together a crew to get everything done, cleanly and efficiently. They just finished everything up yesterday and my family and I couldn't be happier...! Thanks for all of the hard work, MGM Restoration, and we'll stay in touch whenever we need something done in the future.

Thumbnail of user katherineg125
1 review
1 helpful vote
February 24th, 2020

Excellent work was very professional I had major water damage from a storm. Keli the project manager and his team were very professional. Cleaned and dried my basement also drywall replacement now my basement looks AMAZING! Thank you MGM GREAT JOB!

Thumbnail of user dang857
1 review
0 helpful votes
September 1st, 2020

The team quickly responded to water damage in my basement. They worked well with my homeowner's insurance to ensure I didn't have to pay too much out of pocket.

Thumbnail of user patriciab1669
1 review
0 helpful votes
August 14th, 2020

Very professional and great attention to detail! They really do great work and I would recommend them to family!

Thumbnail of user doriap
1 review
2 helpful votes
December 11th, 2019
Verified purchase

Pleasure doing work with them. They fixed everything I laid out in the agreement as some more. The pricing is great too.

Thumbnail of user elviss26
Steve M. – MGM Restoration Rep

The pleasure is all ours! Thank you Dorian!

Thumbnail of user andrej65
1 review
0 helpful votes
November 19th, 2020
Verified purchase

Very professional, timely and great work talked about every step and made it happen.

Thumbnail of user chrisk888
1 review
0 helpful votes
January 28th, 2020
Verified purchase

I contacted MGM early in the morning right before the holiday due to a water leak in my basement. They were prompt and thorough with the restoration of my basement.

Thumbnail of user elviss26
Steve M. – MGM Restoration Rep

Thank you Chris. We appreciate your business!

Thumbnail of user mickeyo5
1 review
0 helpful votes
January 28th, 2020
Verified purchase

Did an excellent job of remediating the damage due to flooding in our basement. Showed up when originally promised and worked diligently to complete the work in a timely manner.

Thumbnail of user elviss26
Steve M. – MGM Restoration Rep

Thank you Mickey. It was a pleasure working with you!

Thumbnail of user stephaniem775
1 review
1 helpful vote
October 28th, 2019

MGM is definitely a great restoration company. They got my home in tip top condition after a kitchen fire. I would recommend them to anyone who needs help after a fire or water damage. I feel they are the best when it comes to customer service and restoration I love you guys thanks Marco!

Thumbnail of user elviss26
Steve M. – MGM Restoration Rep

Thank you for your kind words Stephanie. We truly appreciate your business!

Thumbnail of user sherrim93
1 review
5 helpful votes
May 9th, 2019
Verified purchase

After a heavy rain we had water in our basement. We called MGM early on in the day. They stopped by and gave a quote then stayed in continuous contact through out the day as to when they would be there. They had to remove padding under carpet, remove excess water from carpet and sanitized everything. They left blowers and large dehumidifier for 3 days. They stopped by daily to check on the progress. While I hope we never have water in basement again they would always be my first call. I highly recommend.

Thumbnail of user elviss26
Steve M. – MGM Restoration Rep

Hello Sherri,

Thank you for reviewing us. We appreciate the opportunity to work for you.

- MGM Restoration

Thumbnail of user nikkik42
1 review
3 helpful votes
June 12th, 2019

I had a great experience with Al and his team at MGM restoration. They finished our basement and made a deck a few months later. They were diligent workers, a professional company with great service. I would definitely recommend this company and would go with them again in the future! They provided comprehensive service and took care of everything.

Thumbnail of user johnl1618
1 review
2 helpful votes
September 24th, 2019
Verified purchase

MGM restoration is a great company w/broad knowledge and skilled peoples to take care of all issues related to Homes and other constructions problems.

Thanks' MGM team

Thumbnail of user elviss26
Steve M. – MGM Restoration Rep

Thank you John. We appreciate your business!

Thumbnail of user kozmai
1 review
3 helpful votes
April 21st, 2019
Verified purchase

Great to work with, professional team, highly recommended. They helped us with our flooded basement when we needed help the most. They are courteous and professional individuals who know how to treat their customers.

Thumbnail of user elviss26
Steve M. – MGM Restoration Rep

Thank you, we appreciate your business!

Thumbnail of user kristis66
1 review
4 helpful votes
June 20th, 2019

MGM just completed a water damage job in my home. They did a great job! And did it at a reasonable price. After getting a ridiculously high quote from another company, it was nice to meet an honest, fair project manager. I would recommend MGM.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

MGM Restoration specializes in insurance restoration services for damages caused by water, fire, wind and storm. We serve commercial and residential customers in the Metro Detroit area for emergency restoration, partial to full reconstruction.

Company Representative

Thumbnail of user elviss26
Steve M.
President

How do I know I can trust these reviews about MGM Restoration?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about MGM Restoration?