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Modellotile.com has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Modellotile.com ranks 20th among Flooring sites.
No returns No Exchanges. After purchasing over $3,000 worth of tile for the shower 1/3 of it was chipped. The guy at Modello told me to just use it and there was nothing I could do. After several calls and being ignored my husband had to take over. These people just want your $, no customer service and you feel like you have been sucker punched with their attitude. After hard negotiating they gave us back $322. We thought that going to a smaller co. The service would be better and also the product. We ended-up going to Floor & Decor and now stuck with the tile.
No returns No Exchanges. After purchasing over $3,000 worth of tile for the shower 1/3 of it was chipped. The guy at Modello told me to just use it and there was nothing I could do. After several calls and being ignored my husband had to take over. These people just want your $, no customer service and you feel like you have been sucker punched with their attitude. After hard negotiating they gave us back $322. We thought that going to a smaller co. The service would be better and also the product. We ended-up going to Floor & Decor and now stuck with the tile.
Products used:
Subway tile
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