Montecoxala.com has a rating of 1.0 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.
The Monte Coxala Hotel in San Juan Cosala near Ajijic and Lake Chapala in Jalisco, Mexico, is lacking on almost every front. Several of the thermal pools are dirty and moldy, the spa services are mediocre, the swimming pool is far too cold to swim in, the hotel itself is not well maintained, and there are several separate businesses operating within the hotel that make the entire experience far from seamless. You'll get two menus in the restaurant for example—one for drinks and another that contains drinks and food. If you order off both menus, you'll need to wait for and pay two separate checks. What's worse, the Monte Coxala Hotel deducted (stole) an additional $MEX2900 from our credit card for services never rendered and refused to reimburse the funds. Watch your bill if you are unfortunate enough to end up here.
El Hotel Monte Coxala en San Juan Cosalá, cerca de Ajijic y el lago de Chapala en Jalisco, México, carece de casi todos los aspectos. Varias de las piscinas termales están sucias y mohosas, los servicios de spa son mediocres, la piscina está demasiado fría para nadar, el hotel en sí no está bien mantenido y hay varios negocios independientes operando dentro del hotel que hacen que la experiencia sea completa. Lejos de ser perfecto. Por ejemplo, en el restaurante obtendrás dos menús: uno para bebidas y otro que contiene bebidas y comida. Si realiza un pedido de ambos menús, deberá esperar y pagar dos cheques por separado. Lo que es peor, el Hotel Monte Coxala dedujo (robó) $2900 adicionales de nuestra tarjeta de crédito por servicios nunca prestados y se negó a reembolsar los fondos. Cuide su factura si tiene la mala suerte de terminar aquí.
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