Monza Car Hire

Booked a car from this company months ago and contact them the day before my flight just to confirm everything. I was asked to pay cash because if I pay with card will be taxes charges, I was told. On the day of my arrival in Rhodes, I was waiting for over 1 hour with my family in the heat and no one shows to deliver the car. I contact then, only to be told that the car I have booked is not available and there are no other cars. How disappointed. Not even bothered to call us. Void this scam company

Bringing the car back, they looked around the car and like we knew everything perfect, you can go inside... For the papers... And then they scratch the car and call you back... They are with 4 and say. Ooooo we find something, a brand new scratch with the paint still open and Don by a key on purpose, you don't have a insurance so we charge you 320€of your visa!, and everything was OK when we arrived. Such a fully game to steel your money... And they know that you have to catch your plane, so they win their game. Thief's, in big words!

Do not use this company - the rhodes locations are all scammers! They will charge you for scratches when you bring the car back and when you fight them on it, they will act like the police are on their way and that you will miss your flight. It is a tactic they use to get you to agree to the fake charges. SCAMMERS! BEWARE!

I really like Monza Car Hire. These guys have inventory that other rental companies don't unless you use get around or something like that. If you want a chance to drive a car that you probably won't buy this is the companies that will help you do it. They've been super helpful every time. Always friendly and their cars have been perfect for me. Definitely not a budget rental place, but cool nonetheless.

Had rented at 7 seats car in 1/2 a year ago. We were supposed to be picked up in Rhodos airport. We had written the airplan number on the reservation as well at the time of arrival. But dye to renovations at Rhodos airport the plane was 1 hour delayed. And the baggage reclaim took about 1 hour. So when we came out of the airport there was no shuttle pick up. We had help to contact the car rental in the airport. But Monza claimed that we had made no show? Bit they could see that the plane had not landed at the expected time of arrival. But the would not come at pick us up and said the car had been rented out to some one else. So don't use this car rental ever

Hello,
Yes I have and I would suggest severe caution if using this company! I hired car on 3rd July pickup Rhodos airport through online site - Vehicle Rent part of the Carjet group - who passed the booking to Monza. The agreed cost was 148 euros for the 2 week rental and included basic insurance however when I arrived they then wanted me to take their own full insurance - another 280 euros. I said no thank you because the "extra" insurance was twice the price of the original advertised car hire cost and with more than 40 years experience of hiring rental cars I have never had the need to claim. At this point the young man's demeanour changed - I could see he was not happy. He then offered me a lower price of 200 euros and when I refused this too he asked me what a "good " insurance price would be but he wasn't happy with my suggestion. After this he went into great detail about how I would have to leave a 900 euro deposit locked on my credit card which would be fully refunded within 30 days if the car was returned undamaged but then he started to employ scare tactics telling me that unless I took their extra insurance, I would be charged 300+ euros for each and every scratch, dent that was found upon return if it had not already been noted. I still refused so we all went outside to examine the car and, as usual, my wife and I looked closely photographing anything we saw on the bodywork/ wheels and the man marking it on his sheet. When we returned to complete the paperwork we noticed on the counter a sign which said " no photos/ videos allowed within the building" which we found slightly strange but the probable reason became apparent when we returned the car 2 weeks later. When we returned the car the same young man came outside to look for any additional damage. He and I looked around the car and he found nothing that was not already on his paperwork THEN he walked back around to the front of the car, put his hand UNDER the bumper - an area only visable if you were lying on the ground looking up - and gleefully announced that he had found damage and we would be charged. Having now read other reviews of Monza car hire it is obvious that this is a technique often used by them to demand extra payment from customers who do not succumb to their demands to take extra insurance with employees making a beeline for the underside of the car to " discover" unnoted sign of damage. My suggestion would be to photograph or video this area as well to prevent this scam happening to you. Back inside the building my wife showed pictures of the front of the car to him that she had taken but this mark was on the underside of the car and hidden from view. We asked to speak to a manager at which point an older man, balding and with glasses came across and because we were not happy said they would check the previous hire records and IF the damage had been noted then we would not have to pay but we honestly felt by this time that it was not going to show anything since any reputable and efficient company would have updated their records immediatly. My wife went outside into the car park area where the car was still parked and whilst there took a photo at which point the older man went ballistic, hitting the counter, screaming outside to her that she was not allowed to take photos as he could possibly be seen and therefore identified and this was not allowed- totally bizarre! She explained that she had not been in the building but outside in a public area however to calm the situation in front of him she deleted the photo but he was still hysterical shouting that the contract was not with her but with me and feeling uncomfortable in his aggressive presence she left and went outside. At this point the older man stated that no record had been found of previous damage so - suprise suprise- I was going to have to pay but he also said that - because they had my credit card details - they could basically keep my whole deposit if they wanted to because I had signed the rental document and given my details and if I continued to dispute the police would be called. If you read other negative reviews you will see that this too is a common theme - " we will call the police and you will miss your flight home!". In the end we had no option but to pay but will be contacting our credit card company and will be spreading the word as far and wide as we possibly can to warn other about the unscrupulous tactics that Monza Rhodes employ.

Hired us a total heap of junk it looked liked a builders van inside. Kept jumping out of first gear and the gear stick knob fell off. It crunched at every gear change - wouldn't go uphill in anymore than second gear. When we came to return the vehicle they were not interested in our complaints - only in checking the bodywork - he would've been lucky to find a panel without a dent in! Fuel should've been 1/4 of a rank the fuel light came on 3 miles out of the airport. Total rip off avoid at all costs

Not recommended:
- old car Kia Rio 2001
- extreme dirty car - not washed in ages! Sticks a lot
- wipers rusty and not working properly
- suspension in bad shape

A 'surprise' additional insurance fee at the airport for a preebooked car or a full liability for any damage to the car, although full, full, full (can't stress that enough) insurance was guaranteed while booking. With a 'take it or leave it' extortion policy. And then you get a broken down car that is unfit for the roads and dangerous to drive! Stay away!

The car was really dangerous. I booked on july 2016 category a. An old huynday atos was given to me (about 15 years old car) The tyres were really really used and from diferrent manufacter. It was a really dangerous. I recommend you not to rent a car from this company!

One star is too much.
They *WILL* steal your money right in front of your face.
I tried to rent a car in person, yet the car they gave me was manual so I asked them for automatic. They told me that they didn't have so I asked them to cancel my contract.
They told me that they will cancel the charge on my credit card right in my face and they have not done it so.
The clerk told me that since it was Friday, the cancellation will happen on following Monday. (Yes, I was really stupid to believe what they told me but I was in hurry.)

Trust me,
*THEY WILL STEAL YOUR MONEY*

NOOO Sevice!

We rented a car with this company and 1 day before our holiday they cancelled our CAR! We didnt get an other, they dont repley emails and they hang up the phone when we call!

So they ar cheap but ZERO service!

Car Hire in Greece has never been easier or cheaper than now with Monza Car Hire. We offer great car hire in Perth all our cars are the latest models. They provide cars at a cheaper rate than most. You also get a variety of cars to choose from, not just one model and color. This Monza Car Hire service is also very good, their staff undergo extensive training to make you the customer are given the best Greece car hire service they can.

We rented a car during 4-9/oct and we got a nice toyota auris, which was an upgrade without even asking. It was very clean and we enjoyed it for 6 days. We purchased the full insurance so we ere not asked to leave a deposit. I would highly recommend renting from these guys, they explained everything and were very kind.

Highly recommend Monza Car Hire S.A. I hired a seater tarago during my stay in gold coast, comes with free baby seat & booster for my 16mths & 5yrs old son. Cars are in excellent conditions! Monza Car Hire S.A. is very nice and helpful. Definitely will hire car from them again!

Great service and employees! The staff was pleasant and accomodating. The car was brand new, and the transportation from the airport to the facility was fast. My experience was excellent. I have already recommended you to my friends.

Monza Car Hire is a friendly and efficient Car Rental and Car Hire Company around Greece, trading with great integrity and determination to give customers the best possible car hire service and value.

Monza is quick, simple and cheap. Just yesterday we returned the car after 2 weeks of holidays in Crete. Very good communication, we received the up grade to automatic transmission, new car, no deposit, full insurance, free baby seat. Thank you for the great service!