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    MySpotifyGlassEU

Corporate Values

Overview

MySpotifyGlassEU has a consumer rating of 2.5 stars from 2 reviews indicating that most customers are generally dissatisfied with their purchases. MySpotifyGlassEU ranks 57th among Photo Printing sites.

Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
View ratings trends
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How would you rate MySpotifyGlassEU?
Top Positive Review

“Great Customer Service!”

Esha K.
4/29/21

I ordered a Spotify Glass on the third of April and on the website it said I would get my plaque within 10 business days. This eventually turned out to be 21 days. Luckily I ordered it on time, but I can see why this would be a problem for many customers. When my package arrived I was disappointed because there were a lot of scratches visible on the plaque. There was also a sticker that said ‘tear it off'. With no further instructions what I had to tear off I left the plaque as it was, scared of damaging it even more. I decided to reach out to the customer service about my experience, expecting it to be a stressful experience (that's usually the case with customer services). However I was pleasantly surprised by their quick response. With the help of their instructions I teared of the piece of film they put over the plaque for safety and in the photo you can see the end result. Lovely! So over all I had a great experience with this company. The delivery time could have been indicated better. I don't mind having to wait for a long time, but it is necessary to put a right estimate on the website. The Customer Service was fast, friendly and helpful. Everything I expect a great Customer Service to be :)

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Top Critical Review

“Classic scam!”

Rasmus K.
5/19/21

It's a straight up scam! Don't fall for it, I did I and regret it alot. The customer service tries to make you believe that you will still get your order but you won't. Classic scam, I'm ashamed that I fell for it!

See critical reviews

Reviews (2)

Rating

Timeframe

Other

eshak4
1 review
0 helpful votes
April 29th, 2021

I ordered a Spotify Glass on the third of April and on the website it said I would get my plaque within 10 business days. This eventually turned out to be 21 days. Luckily I ordered it on time, but I can see why this would be a problem for many customers.

When my package arrived I was disappointed because there were a lot of scratches visible on the plaque. There was also a sticker that said ‘tear it off'. With no further instructions what I had to tear off I left the plaque as it was, scared of damaging it even more.

I decided to reach out to the customer service about my experience, expecting it to be a stressful experience (that's usually the case with customer services). However I was pleasantly surprised by their quick response. With the help of their instructions I teared of the piece of film they put over the plaque for safety and in the photo you can see the end result. Lovely!

So over all I had a great experience with this company. The delivery time could have been indicated better. I don't mind having to wait for a long time, but it is necessary to put a right estimate on the website.
The Customer Service was fast, friendly and helpful. Everything I expect a great Customer Service to be :)

Tip for consumers:
Assume that 10 business days is a minimum. You will probably have to wait longer so keep that in the back of your mind.

rasmusk4
1 review
0 helpful votes
May 19th, 2021

It's a straight up scam! Don't fall for it, I did I and regret it alot. The customer service tries to make you believe that you will still get your order but you won't. Classic scam, I'm ashamed that I fell for it!

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