• Nandn Snow

Overview

Nandn Snow has a rating of 4.9 stars from 48 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Nandn Snow most frequently mention customer service. Nandn Snow ranks 3rd among Skiing sites.

  • Service
    9
  • Value
    9
  • Shipping
    9
  • Returns
    9
  • Quality
    9
1
See all photos
How would you rate Nandn Snow?
Top Positive Review

“Great quality, great service, would recommend!”

Camilla T.
9/27/22

Great quality, great service, would recommend! In full transparency, I initially had some concerns about the brand as I wasn't familiar with it and as there are a lot less known brands that seemingly sell cheaply made products which are heavily pushed on social media. In short, I love the jacket and the goggles I got. Quality is what I'd expect for the price and the return service was super (I ordered 2 sizes of the jacket since I wasn't sure about the fit). 5 stars!

Reviews (48)

Rating

Timeframe

Other

Thumbnail of user camillat23
1 review
0 helpful votes
September 27th, 2022
Verified purchase

Great quality, great service, would recommend!
In full transparency, I initially had some concerns about the brand as I wasn't familiar with it and as there are a lot less known brands that seemingly sell cheaply made products which are heavily pushed on social media. In short, I love the jacket and the goggles I got. Quality is what I'd expect for the price and the return service was super (I ordered 2 sizes of the jacket since I wasn't sure about the fit). 5 stars!

Service
Value
Shipping
Returns
Quality
Thumbnail of user mattl507
1 review
0 helpful votes
October 8th, 2022
Verified purchase

The experience is ok, I tried to sign up an account but the password i chose was already assigned to an account; my guess is it is me with a different, and now unused email.

Thumbnail of user hollyt240
1 review
0 helpful votes
September 25th, 2022
Verified purchase

Wasn't sure if I should trust their website, the reviews were very generic. However I bought the Annok pullover for my first time skiing and it worked super well. Stayed dry and extremely warm in below freezing temperatures. I took several good falls and the jacket seems well made as it still looks brand new. I'm impressed with the quality considering the cost of other brands for the same thing. Loved the lift pass pocket! My only advice is to not buy bibs if you buy the pullover! Using the restroom took ten minutes lol.

Thumbnail of user joshual599
Joshua L.
1 review
0 helpful votes
September 24th, 2022
Verified purchase

I bought snow pants that turned out to be too big so I returned them and got a smaller pair with a matching jacket. My new order arrived, fit perfectly and it's excellent quality. I hadn't received a refund yet so i emailed them asking about it. They responded immediately and gave me an early refund. Top notch customer service!

Service
Value
Shipping
Returns
Quality
Thumbnail of user stevenm2372
1 review
0 helpful votes
September 24th, 2022
Verified purchase

Thanks for the sales promotion. Looking forward to getting my products. Hopefully, they fit well and of excellent quality as I expect them to be.

Thumbnail of user phylliss437
Phyllis S.
1 review
0 helpful votes
September 25th, 2022
Verified purchase

Great clothing and service. Being tall my top fitted like a glove with long body and sleeves.
Definite be back to buy more.

Thumbnail of user jazminm58
1 review
1 helpful vote
October 8th, 2022
Verified purchase

Please allow free returns! People like me are between sizes and need to order two of the same item to make sure it fits. Especially this item, it had a high risk of selling out so I couldn't risk buying one size and exchanging for another later.

Thumbnail of user masonw109
1 review
0 helpful votes
October 17th, 2022
Verified purchase

1st time visit & purchase.
Easy to navigate website.
My purchase was delivered quickly, way before I expected it. Thanks!

Thumbnail of user roberts7598
1 review
0 helpful votes
September 25th, 2022
Verified purchase

The customer service is truly the best I've experienced! I was a bit of pain with questions and the guys at Nandnsnow were great and always replied quickly and were so friendly in the messages.
The clothes are true to size, I went up for a looser fit. The clothes are good quality and fab designs.
I returned an item which was so easy to do.
Overall a great service with great quality clothing! Will happily recommend and buy again. Thanks Nandnsnow for making it easy to buy from you

Service
Value
Shipping
Returns
Quality
Thumbnail of user mckennac21
McKenna C.
1 review
0 helpful votes
September 26th, 2022
Verified purchase

I ordered the pile fleece sweater for women in xs which is my usual size, but it fits super big on me. The material tho is super comfortable, soft and warm. The customer service is also really good and kind.

Thumbnail of user aleshiam9
Aleshia M.
1 review
0 helpful votes
September 24th, 2022
Verified purchase

I LOVE this brand! Top quality products that do their job and i get so many compliments on them.

Thumbnail of user houstonr20
Houston R.
1 review
0 helpful votes
September 23rd, 2022
Verified purchase

I am from the US and received my package on the 10th business day after placing my order. There was a long pause in shipping updates, at one point not seeing anything for over a week time.
Nonetheless, I was pleased to get the correct products and in the sizes that I ordered them. The colors and patterns matched the pictures very accurately for all items; I would say they are the same.

Thumbnail of user tatianal178
1 review
0 helpful votes
September 24th, 2022
Verified purchase

I think the experience could be improved with providing much more detailed information about the clothing. You should at least tell people how tall the models are and what size they are wearing. Thank you!

Service
Value
Shipping
Returns
Quality
Thumbnail of user kathya569
1 review
0 helpful votes
September 25th, 2022
Verified purchase

I was hesitant to buy from this company, that my daughter found on internet. She loved the design of the ski jacket and matching pant. I read all reviews and decided to purchase. The customer service was great, timely responses from Gitte and Kathy. I ended up buying ski jacket, pants, goggles, gloves and beanie. Everything came perfectly packed, the goggles with a nice protective case. The graphic design and materials of the jacket and pant was exactly as shown on the website. So far, the purchase experience has been great

Thumbnail of user susannes159
1 review
0 helpful votes
September 25th, 2022
Verified purchase

I bought the NANDN Jacket and pants to match. Before i bought I shopped around like crazy, everything was either super expensive, or cheap and horrible reviews. NANDN brand is new, so a lot of people go to the reviews to see how it is. Well its awesome! The gear is durable, lightweight and built for the mountain. Absolutely loved it! IF you have doubts, don't, this is a steal for the quality!

Thumbnail of user coraliab
Coralia B.
1 review
0 helpful votes
September 23rd, 2022
Verified purchase

Great deal, except I don't know what to expect. Customer service was great though, they were polite and responsive in a timely matter. I just wish I could see pictures of the actual jacket I'm buying instead of the stock for the product.

Service
Value
Shipping
Returns
Quality
Thumbnail of user annat990
1 review
0 helpful votes
October 14th, 2022
Verified purchase

Loved the experience. Ordered a jumpsuit, but I ordered a size too big for me. Wrote an email to ask for an exchange, received an answer in less than 1 day and in less than 2 weeks my new jumpsuit came. I also want to mention that the ski jumpsuit is exactly like I was expecting and of really good quality.

Thumbnail of user dylanb332
1 review
0 helpful votes
September 27th, 2022
Verified purchase

Nandn snow is a great brand, they ship super fast and their clothing is good quality. I skied in the Anorak jacket last season and it was so warm and perfect. 100% recommend! They also make returns/ exchanges super easy. Size up!

Thumbnail of user miag116
Mia G.
1 review
0 helpful votes
October 5th, 2022
Verified purchase

I had a great shopping experience. I really enjoy all the details on items and showing colors and sizes available while browsing. Having questions and answers from staff was very helpful. When you are buying gear you plan to use for years you really need those details

Thumbnail of user ljw14
1 review
0 helpful votes
September 23rd, 2022
Verified purchase

Very easy to place order.
However, the shipping fee was a little excessive.
But, at least I got my order!

Thumbnail of user nicolel1567
1 review
0 helpful votes
October 9th, 2022
Verified purchase

Easy to use site. Great turnaround to ship my order. Very competitive pricing. Thanks so much!

Thumbnail of user jessicap1774
1 review
0 helpful votes
September 25th, 2022
Verified purchase

Hats off to Nandn I had an amazing experience returning a snowboarding jacket (didn't fit well on my 12 yrs son), it was fast and easy, and with the costumer service, who was very helpful and thoughtful replacing a google lens. Thank you! I will buy Nandn again soon.

Service
Value
Shipping
Returns
Quality
Thumbnail of user josefinab23
1 review
0 helpful votes
September 25th, 2022
Verified purchase

I deal with companies all the time in my job and just wanted to say how impressed I am not only with the product but also the customer service.

I am loving the Nandn jacket. The size is perfect over all my snowboard gear, great length, lots of pockets and the high neck is a winner.

Thanks for the amazing service.

Thumbnail of user marya3599
1 review
0 helpful votes
September 26th, 2022
Verified purchase

I recently had a problem with an order and the Nandn Snow customer service team proved to me that the company is invested in their customer service humans treating their customer humans like humans. This has been an exceptional experience with a retail clothing company. So happy to buy from them again! Thanks so much Nandn Snow! :)

Thumbnail of user jieonk
1 review
0 helpful votes
September 27th, 2022
Verified purchase

I had to review these guys because they deserve it! I bought a pair of leggings and a coat and LOVE THEM! I had to return the coat to swap for a smaller size (I lost weight finally!) and it's perfect, amazing quality and I've had so many compliments. During the swap I had excellent customer service, so friendly abs kind and informative - so much better than any other customer service I've come across before. The leggings are more pricey than I would usually buy but they are now my favourite leggings ever and I've bought two more pairs since. Awesome company, awesome customer service, amazing quality and deserve the credit - well done guys!

Service
Value
Shipping
Returns
Quality

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From the business

Hi! We are Nandnsnow - Developing the best outdoor gear for all the family with top quality, affordability, comfort and style.

Nandn, a professional skiing brand brings unforgettable experience for outdoor enthusiasts. It desires to bring care, freedom and innovation for everyone who loves and pursues best skiing experience and joy.

Company Representative

Thumbnail of user richardg2462
Richard W.

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