Newcountrybmw

In June 2014, I traded in my 2013 BMW M3 Coupe to this dealer. Before arriving, Seth Falco emailed me the Friday before stating they had a bank approval for 25k. When I dropped off my car the Monday after, they business manager emailed and called me saying they had no such approval, this was after I made a hour drive and dropped off my car. They pulled this stunt because they were interested in taking my trade, Seth was emailed all the specs including VIN number prior. They agreed to buy it anyway, sent me a check for the difference after payoff, ordered the new car in the mean time. I was looking at a M235i Xdrive and had time to improve credit. When I sold it back in March, they took off 1k for minor scratches on rims, a warranty purchased prior should have covered this. I was unaware of it at the time, several warranties were purchased at time of vehicle delivery, I found out after dropping it off days later. They failed to file a claim with warranty company, if they had done so, there would have been no need to take 1k off sale price. Long story short, watch out if you trade your car in with these people!. They will lie out right to you to get your trade, especially if making a long trip over. When you threaten to make a negative review like this one, Tim Parker will accuse you of "internet terrorism" like there is such a thing... Their most recent line of BS is even better, they state if a warranty claim was filed that would have lowered the refund amount when canceled... Nice try but, if anything, refund would have been prorated and would not come close to 1k difference, which is what they took off for damage. Jeff Benton was the only person to look at it and not with any body shop, they don't even have one on their premises! Again, screwed over with trade. Watch out for these people! If anyone else has had a problem I'd like to hear from you, *******@aol.com.