NextEra Energy

The City of Gardner, MA chose Nextera to supply electricity to the City residents through the City's Energy Supplier Program, where residents were sent a form to sign up, and I did because the price was ONE cent less than the area's general supplier (National Grid).

After six months the rate changed. Not a little, but by close to TEN CENTS a kWh. When I actually looked at the bill I was shocked. It was nearly double. I, and I doubt ANY of the other residents were warned about this dramatic increase. I feel the town absolutely should have warned us about this as soon as they were notified. By the time I noticed the huge increase, and with a one to two month time frame needed to switch to another provider, I, along with the other residents were gouged by this unscrupulous company.

I included a screenshot of the price difference, showing what Nextera (and the City) were charging through the ACC compared to ALL other providers. It's insane. I HAS to be illegal.

I contacted the Attorney General, the CIty, the company, and I got canned replies, if any, and absolutely no help. It makes me wonder if there was some kickbacks involved where the City didn't even apologize, never mind reply. There should be a class action against these crooks. Things are hard enough for us retired and disabled people that we shouldn't have to deal with crooks like this. Especially when it's done through our own local governments.

Now their rates are back inline with the norm. I suspect only until the next group they find to pull the bait-and-switch scam on.

Please DO NOT use them, and make sure your City or Town doesn't make deals with them either.