Nichsoftware

I decided to purchase their software PhotosStage for video editing after trying a free versione and finding the software quite suitable for the use I had to make of It. I received the registration key but it was not recognized so I immediately opened a ticket on their website asking for support. A few days passed with no answer of sort from them except the auto-respond one informing me that my ticket was received so I tried contacting them on Paypal. Meanwhile I noticed I made a mystake and purchased a different software from the one a I wanted to buy so I please asked them to convert the received registration Key into a valid one for the desired software (less expensive fyi) explaining them my mystake and confirming I have no use for Prisma but despite all of my messages not a single answer from them. I had to open a PayPal claim to get refund and am still waiting resolution center to let me know about the result of my claim