Noho Home has a rating of 3.9 stars from 116 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Noho Home most frequently mention customer service, great experience, and unique designs. Noho Home ranks 38th among Furniture sites.
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Thank you for helping me choose art pieces that complement my home so well. Outstanding customer service. Would highly recommend for sure!
Ordered sofas in Jan 23 and was told 6-7 weeks delivery. 12 weeks heard nothing then was fobbed off with numerous emails and excuses. Then promised delivery 4th of June. Nothing. Read these reviews and put a charge back through my bank. They even disputed the charge back, despite 7 months waiting and they had no intention of ever delivering the sofas. Just got my money back. Avoid this company at all Costs!
Thank you for helping me choose art pieces that complement my home so well. Outstanding customer service. Would highly recommend for sure!
Thank you to the design team at Noho who helped me plan my living room and bring it to life. Highly recommend
Ordered sofas in Jan 23 and was told 6-7 weeks delivery. 12 weeks heard nothing then was fobbed off with numerous emails and excuses. Then promised delivery 4th of June. Nothing. Read these reviews and put a charge back through my bank. They even disputed the charge back, despite 7 months waiting and they had no intention of ever delivering the sofas. Just got my money back. Avoid this company at all
Costs!
Slight mishap with my order at first but the customer service team handled it very well and the quality made up for it. I would come back again.
Very misleading images on their website. Product does no way match the quality expectations for what the website displays, neither does the price of the item. Same experience as other reviews here. Poor quality shipped from China. Paid £360 in May, 6 months later after numerous emails to customer service, I came home today to find a crate dumped on the doorstep.
Shocking quality, the table top is buckled out of shape. I hold little hope of getting my money back.
Noho Home are a SCAM TRADER
Tip for consumers:
I would not recommend using this company.
Products used:
Sofia Side Table was the product ordered, its usability is questionable.
Not usually one to write reviews but I feel this is deserved. I had many questions and was very unsure what I was looking for. Everyone I spoke to was incredibly helpful and assisted me in putting together pieces that work beautifully. Thank you.
Absolutely apalling customer service. Been speaking to them for a resolution now they Al have gone quiet. No resolution achieved.
Products used:
Sofa
I was pleasantly surprised by the unique designs offered by Noho Home. Their furniture is not only stylish, but also functional in a hospitality setting with a very reasonable trade discount.
Basically rubbish items from China. Paid nearly £1000 for 3 lights and they're such bad quality. I have attempted to return them, however the company says that due to selecting from 3 pre determined sizes it is 'bespoke' and made to order! It came flat packed so this is rubbish and a way of ripping people off!
AVOID!
Delivery was faster than expected and produced exactly as described. Everyone I spoke to was incredibly helpful. Thank you!
I am so glad I stumbled upon Noho Home. I had been looking for unique and high end pieces for a commercial project and was nearly at a loss with the endless carbon copies you find everywhere. Having opened a trade account and speaking to their team, I was able to put together some truly stunning pieces for my client. Big thank you to the trade team and customer services, I couldn't recommend them more.
It's hard to find a brand that showcases designs with both aesthetic and usability in mind. These furniture pieces are not just beautiful, but comfortable and functional - it is evident that each piece is designed to be durable and long lasting. Delivery was slightly longer than expected but with couriers these days it's hardly a surprise. I would have no doubts in using them again and highly recommend Noho Home.
The unique designs at Noho Home have made it possible for me to create a one-of-a-kind space that stands out and feels like me. I made use of their 'make your own' feature to change colours and fabrics within my order and couldn't be happier with the result.
This website is a scam. Some of their pieces are famous Kelly wearstler pieces some are just straight cheap products from Etsy. No number to call. No refunds. Not as advertised. They seriously should be taken down. I have filed a complaint for their business. I had to file a complaint with my credit card company to get money back. Look on Etsy. Everything is there-
I have received countless compliments on the furniture pieces that I have purchased from Noho. They are truly unique and feel special. The delivery process was also seamless and the furniture was packaged and transported with care. It is clear that this company values their products and takes great pride in ensuring that they arrive in pristine condition.
I was having trouble with an order I had placed and reached out to their customer service team for help. The representative I spoke with was exceptionally helpful and went above and beyond to assist me. I was really impressed with their level of knowledge and expertise, as well as their friendly and professional demeanour. Overall, I was extremely satisfied with my experience with Noho Home's customer service team. They were able to turn what could have been a frustrating situation into a positive one and left me feeling confident in my purchase.
The customer service at Noho Home is top-notch. They truly care about their customers and go above and beyond to ensure satisfaction. Thank you for the great service.
Product (which was $800) was 6 months late. I was told over 10 times "it will be there in a week". When I finally lost faith in them I started the process for my credit card to claw back the charge. The product did finally arrive and it was completely broken. Even then, they refused to give me a refund. Thankfully I have purchase protection with my card. This company is a scam. Do not give them any business.
Tip for consumers:
avoid at all costs
Products used:
large pendant lamp
I'm thoroughly impressed with the Lui, Demi, and Nayla Chairs that I purchased from Noho Home. Not only are they stunning to look at, but they're also incredibly comfortable to sit on for hours on end. They've added a level of sophistication and charm to my living space, and my friends and family have all been envious of their beautiful design. To top it off, the customer service team at Noho Home was extremely helpful and responsive, making the entire buying process a delightful experience. I would highly recommend these chairs to anyone who is looking to elevate their home décor.
I ordered a chair 5 months ago and it still hasn't arrived after numerous emails with this so called "Rory" who says the same version of "We have followed up with our fulfillment team and shipment team and await their response".
Complete fraudsters stay away.
They have multiple fake reviews in between all of the real ones.
They have stolen £350 from me.
Furious.
I bought a rug from them for 500 euros. Looks at the picture attached and decide if you want that for yourself. No explanation needed. Its a cheap synthetic thing with no pile. I would not call this a rug.
Tip for consumers:
See the refund policy very carefully. There would be no refund and you WILL loose tour money
Products used:
Rug
Very impressed with the customer service. The staff were also very friendly and helpful. Lovely new Oslo chairs which arrived ultra quick. Thanks.
I am absolutely in love with the Boucle Armchair that I purchased from Noho Home. It has quickly become one of my favorite pieces of furniture due to its luxurious boucle material that feels incredible to the touch. The chair adds an element of elegance and coziness to my living room that is hard to replicate with any other piece of furniture. The customer service team at Noho Home was also fantastic to work with, providing quick and helpful responses to all of my queries. I would definitely recommend this chair to anyone looking for a comfortable and stylish addition to their home.
I was a bit hesitant to invest in such expensive pieces, but Noho Home's exceptional quality and unique designs won me over. Their customer service team is fantastic and really goes the extra mile.