• North Edge

Overview

North Edge has a rating of 2.5 stars from 6 reviews, indicating that most customers are generally dissatisfied with their purchases. North Edge ranks 85th among Watch sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    1
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How would you rate North Edge?

Reviews (6)

Rating

Timeframe

Other

Thumbnail of user robertg2181
1 review
0 helpful votes
January 29th, 2021

Compass not Working. Altimetre and dive mode not Working. Black paint on numbers fell apart after one year. No support. Dont buy, WASTE of money.

Thumbnail of user scassiem007
1 review
0 helpful votes
April 25th, 2023

Just the worst brand to buy an try an get in contact with any kinda customer care. Not even contacting this company in their own country helps, they simply wont answer an when they do they tel you to contact other people. I beg you do not buy anything from this brand for your own peace of mind

Products used:
Apache

Service
Value
Shipping
Returns
Quality
Thumbnail of user marcg18
4 reviews
23 helpful votes
October 12th, 2017

Bought the Ridge2 watch, I spent an extra £18 for "express" delivery which I should receive the watch from overseas in 5-7 days, so in total, I spent £88.21. The watch arrived on the 8th day from when I ordered it, (what a waste of £18 for express delivery) and it had Bluetooth capability (the main reason I bought the watch), I tried to connect it to the app they recommend to download from the manual and it didn't connect whatsoever, I've seen online it should show a flashing Bluetooth icon on the face of the watch, and that didn't appear on my watch. It was faulty. I contacted NORTHEDGE and they sent me several emails telling me different ways on how to fix the watch. None of them worked, so I asked for a refund. They denied me my full refund, instead, they offered me £11 compensation refund. What a joke, £11 refund for a £88 watch, I emailed them telling them that, and they have refused any refund whatsoever, I have since contacted PayPal to help me get my money back. BE WARNED about Chinese knock-off companies if it sounds too good to be true, IT IS!. Stay away from this company, please.

*Update(12/10/2017) - PayPal has since sided with NORTHEDGE watch company. So be extremely careful with this company, it looks like PayPal are working with them. Unbelievable from PayPal.

Thumbnail of user gregoriok5
1 review
1 helpful vote
October 26th, 2020

Bought the watch 2 months ago. One word, fantastic. Good build and good watch. In the 2 months I've owned this I put it through hell and it stood up no probs. Great watch

Thumbnail of user frankl853
1 review
2 helpful votes
January 4th, 2021

Would be nice when I would get an answer on my several emails,
Because I've brought the Gavia and have nothing received at all, but the Order Status shows Complete.
Order #2020.
I did not get any tracking number nor answers from you guys.
Maybe I should ask PayPal for buyer protection and ask for my money back.

Products used:
Gavia

Service
Value
Shipping
Returns
Thumbnail of user mikej227
1 review
2 helpful votes
October 19th, 2017

I bought a Range Watch on the website. Excellent watches! Works great! All functions work properly! Thanks a lot!

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About the business

NORTH EDGE Watch is designed for Mountaineering Climbing Hiking Running and Outdoor Sports

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