• OilPaintings.com

Overview

OilPaintings.com has a rating of 4.18 stars from 22 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OilPaintings.com most frequently mention customer service. OilPaintings.com ranks 20th among Art Prints sites.

  • Service
    2
  • Shipping
    2
7
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What reviewers want you to know

Positive highlights

  • Just want to start with the amazing customer service.

Critical highlights

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How would you rate OilPaintings.com?
Top Positive Review

“Blown Away By The Museum Quality”

Dennis S.
5/15/20

Today I received three awesome impressionist paintings I ordered in late December. If you are looking for quick turnaround times this is not the place for you. We are looking for masterworks where the artist captures the essence of the original. That takes weeks to create from a blank canvas. That is exactly what we received. We now own 4 and will be back for two more very soon.

Top Critical Review

“Screen Print”

Space M.
12/28/22

If you are looking for a screen print of a photo, then you have come to the right spot. Not impressed. Waste of money!

Reviews (22)

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customer service (7)
Thumbnail of user denniss570
1 review
2 helpful votes
May 15th, 2020

Today I received three awesome impressionist paintings I ordered in late December. If you are looking for quick turnaround times this is not the place for you. We are looking for masterworks where the artist captures the essence of the original. That takes weeks to create from a blank canvas. That is exactly what we received. We now own 4 and will be back for two more very soon.

Thumbnail of user keving530
1 review
1 helpful vote
April 20th, 2020

I recently ordered two paintings from OilPaintings.com and both exceeded our expectations. The quality is definitely "museum quality" as described. Great customer service. Great selection of frames and paintings to choose from. I choose two from the Hudson River Valley school and they are both beautiful. I've posted pictures of the paintings for you to see for yourself how beautiful they are.

Thumbnail of user robertc2393
1 review
0 helpful votes
February 10th, 2020

Just want to start with the amazing customer service. Lowell, you are a true gentleman with huge patience. You always answer the phone and you always answer emails regarding orders of just general questions and I'm grateful for that. Your paintings are high quality and beautiful because you obviously seek perfection with every piece. We have ordered 5 so far and we are already putting together another order. Your paintings have really made our Antique colonial home even more beautiful. Thank you Robert Callahan, Assonet, Ma

Thumbnail of user timothyt308
1 review
3 helpful votes
November 16th, 2020

We feel duped. FAR from museum quality as advertised. These are the same quality as one might find at boardwalk "art galleries". Ordered 4 paintings for a vacation home. Paid over $1,000 & waited nearly 4 months w/excitement for TOTAL DISAPPOINTMENT. Did not expect to confuse an expert; but did expect high-end renditions to compliment an elegant room. The paint is so thin that one can plainly see the weave of the canvases from a distance. Because the paints appear to have been applied so sparingly by the artists, the result is a dry and chalky texture, rather than deep layers and rich coloring. One painting has brush bristles embedded throughout the paint. THEN, the framer did not take care to join the frames properly on all paintings, leaving gaps at the corners and opposing carving patterns in the frame design. The comments / testimonials on the company's website are approved by the site manager prior to publishing. Please take time to read OTHER internet reviews. From our experience, the work is fine if one wants a pretty picture to fill space. However, we could have saved a great deal of money, time and embarrassment by purchasing from an art school or a hotel expo sale, rather than the "museum quality" pieces from this company. The contact person, Lowell, was friendly. However, we had to start pushing for a delivery time more than 3 months AFTER the order was placed and were told that they were waiting for the work to dry. Understandable for a museum quality piece. After receiving the artwork, we would truly like to know WHAT MUSEUM?

Thumbnail of user lowells19
Lowell S. – OilPaintings.com Rep

I sincerely apologize that you were not pleased with the recent delivery of your framed oil paintings. The #1 goal for our entire team at OilPaintings.com is your 100% satisfaction. I tried reaching out to you by phone and email to resolve your issues but have not received a response from you yet. The oil painting reproductions you ordered were hand-painted by highly skilled artists and were done in an art style that required the artists to paint the oil paintings with a fine brush. Please note that the original works of art did not have thick texture.

At OilPaintings.com, we do have very strict quality controls in place that must be met before we ship an order to a customer. We carefully inspect each oil painting and compare it to the original image to make sure the artist has painted the oil painting to museum quality standards. In addition, all the framing is carefully completed by our expert framers to ensure the corners of the frames are joined tightly together. The issue you had with the frame corners must have been a result of internal damage during the shipping process.

I would also like to address your comments that we somehow control what reviews are shown on Sitejabber. Each review is written by our customers directly on the Sitejabber website, and we are not able to see the reviews before they are posted online.

We would be happy to commission new artists to re-paint the oil paintings you ordered at no charge and when the artists are finished, we will email you photo proofs for your approval. If any changes are required to the paintings, the artists will make them for you until you are 100% satisfied. We will also instruct the artists to use a thicker texture when applying the oil paints, to address your concern about the thin texture. Once you approve the oil paintings, we will re-frame them and make sure all the corners of the frames are joined tightly. We will email you photos again after the framing process is completed.

I would greatly appreciate it if you would reply to my email or call me back so I can personally discuss the issues you had with your order and offer you a prompt resolution Please note that we will elevate the repainting of your oil paintings to "Priority Status", so it will cut our normal delivery time in half.

Kind Regards,

Lowell Schneider
OilPaintings.com
877-404-5022

Thumbnail of user victoriak147
1 review
0 helpful votes
April 28th, 2020

Above and beyond satisfaction from OilPaintings.com! My painting is breathtaking and absolutely exquisite! You could tell from the painting that the artist is meticulous and has an eye for detail! Thank you for the wonderful customer service- I touched base with two people and both were kind and genuine! I highly recommend OilPaintings.com to anyone who is looking for a beautiful piece for their home or is curious about the company, they are TOP quality!

Thumbnail of user kenb385
1 review
0 helpful votes
December 13th, 2019

We are very happy with the oil paintings and frames from OilPaintings.com. They arrived in perfect condition. I want to point out that originally the paintings arrived in different frames than we ordered; however, after informing OilPaintings.com, they quickly sent us the correct frames which are currently displayed proudly on our wall (see photo).

Thumbnail of user tamik15
1 review
10 helpful votes
May 24th, 2019

After nearly a year I had to get PayPal involved. I attached three of the four I received. One painting they had their "best" painter re-paint for me. Can you guess which painting is from their best artist? I read a few of the other reviews and would be interested in seeing what they call outstanding paintings. If you do not mind amateur looking paintings then go ahead. By no means are these close to being professionally painted. SOOOO many details forgotten, and unmastered. I will agree that the frames are nice, costly, but nice.

Thumbnail of user spacem5
1 review
0 helpful votes
December 28th, 2022

If you are looking for a screen print of a photo, then you have come to the right spot. Not impressed. Waste of money!

Service
Value
Shipping
Quality
Thumbnail of user annw372
1 review
0 helpful votes
May 2nd, 2020

I am extemely pleased with the painting I ordered from OilPaintings.com. I ordered a very large reproduction of an oil painting called "A Coastal Trail". The quality is equisite. The colors and details are museum quality. It sits above my living room fire place and I am thrilled every time I look at it. The packing and shipping was excellent! I highly recommend this company.

Thumbnail of user karenh1639
2 reviews
0 helpful votes
May 12th, 2020

I ordered 2 large oil paintings and they were absolutely beautiful. Vibrant colors, beautiful frames. Customer service was exceptional. I can't wait to order more! They have great sales.

Thumbnail of user maryf599
1 review
1 helpful vote
November 8th, 2019

Love doing business with this company. I had 2 paintings I was not happy with and almost before I could get the words out they were telling me to pick 2 others. No more cost to me. I've purchased from them for since about 2010 and always have been treated as if I was roality. You will not be disapointed with your treasure. I have 9 so far and still going. My friends and family think I paid an arm and a leg, but I didn't. The frames are awesome. Mary f. St. George, ut

Thumbnail of user sherryv32
1 review
0 helpful votes
November 2nd, 2019

This was my first experience with Oil Paintings and I couldn't be any more pleased. All of my expectations were met and then some. Very professional, my questions were answered in detail, they were always accessible & responded to my follow-up questions AND most importantly, the two pieces I selected turned out as though they were painted by the "original" artists. Absolutely stunning With no hesitation whatsoever, I highly recommend Oil Paintings. It's like having the "real-deal" hanging on your walls. Do expect to wait about 12 weeks. They also came packaged very well.

Thumbnail of user tarac116
1 review
0 helpful votes
December 21st, 2019

We were thrilled with all of our paintings. The work is exceptional and we just ordered our 5th painting. We can't say enough about the personal customer service we received.

Thumbnail of user tomk434
1 review
3 helpful votes
February 6th, 2019

We have now decorated our entire formal living room with paintings from oilpaintings.com, and we could not be happier. First and foremost, the artwork is beautiful. The framing is also exceptional. I was also very happy with the little things, such as the packaging and delivery, where they take great care to protect your investment. I give them my highest recommendation.

Thumbnail of user georgiad31
1 review
2 helpful votes
September 11th, 2019

Thanks to oil paintings I was able to get my paintings on a timely manner and finish the rooms that I needed for my daughters wedding! The paintings were high quality and exactly the way they said it would be I would most definitely recommend them!

Thank you very much
Georgia D.

Thumbnail of user markh982
1 review
13 helpful votes
August 4th, 2019

First of all - read VERY carefully the refund and return policy. Why? If the painting comes damaged, or it is not what you ordered - yes, not your painting - it is on you. They won't pay for the return shipping. Now, if the picture is a large size, it will cost you a lot to ship it insured. Why? The moment the painting reaches them, they will claim it came damaged from you, and again, it is on you... they will not pay a penny. It is stated in their policy. This is one thing. The paintings themselves could be better painted by a blind, or kids, painting by numbers. Most of them do not resemble the reality. Not even close. I know, they are reproductions, but these are bad jokes. In the end you still have to pay the full amount. Don't trust me? Give it a try...
Overall you probably have a better chance to getting a decent picture ordered directly overseas, and shipped here, than getting it from this crooks.

Thumbnail of user gregg283
1 review
1 helpful vote
August 20th, 2019

A beautiful painting delivered on time and excellent quality. Very happy with our order & will be a return customer.

Thumbnail of user juliem508
1 review
2 helpful votes
November 28th, 2018

Lowell's motto is to treat his customers like family! In this day and age of poor customer service, Lowell and his staff have proven to be extremely professional and customer oriented, and the oil paintings are of the highest quality. I have purchased four paintings which are exquisite, and the compliments I receive are numerous. I would highly recommend OilPaintings.com if you are looking for oil paintings you can proudly display in your home or office. You will not be disappointed.

Thumbnail of user sophied48
1 review
3 helpful votes
May 31st, 2019

Beautiful paintings delivered on time! I have received many compliments on the paintings I purchased and I'm very happy with the professional service.

Thumbnail of user bluesuedes
1 review
1 helpful vote
June 23rd, 2019

Exceptional work done on this painting. The piece came in with results beyond my expectations. The owners provided exceptional customer service. This is THE place for Oil Paintings!

Thumbnail of user atashao
8 reviews
1 helpful vote
December 9th, 2020

You have lots of good products which touched my heart I can't stay without using your amazing products. I recommend you and please increase your website graphics quality.

Thumbnail of user rm576
1 review
1 helpful vote
March 25th, 2021

I recently purchased two paintings from
OP.Com
1. I am happy with the images
2. They are too close to perfect
3 Are they over painted Giclees?
4. If it looks like a Duck, Quaks like a Duck
5 The paintings I requested were water color, I could smell oil paint when I received them.
6. I would still by from OP.com but would not over expect.

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Thumbnail of user lowells19
Lowell S.

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