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Organifi has a rating of 1.0 star from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Organifi ranks 352nd among Vitamins & Supplements sites.
Trying to reach anyone at customer service is impossible! I made a one-time purchase and was then automatically billed as a subscription without my knowledge. I kept the second shipment and attempted to cancel the subscription and was unable to connect with anyone. After receiving the third order, I was finally able to reach someone. When I returned the item they provided only a partial refund and they refuse to answer my emails inquiring where the rest of my refund is. Instead I receive automated responses stating how to cancel my order, which doesn't work anyway. Sadly, seeing previous issues/reviews suggest this has been happening for years!
Do not purchase products from this company. I purchased a product from this company as a one time purchase only. They DECIDED that I would receive automatic shipments. Called to cancel order after I received notification of a shipment I did not request. After several calls regarding my refund for the unauthorized debit, I received the run around and then was sent an email that was to "supposedly" show that the money was refunded. After providing proof that I never received the money that was taken from my account without my authorization and filing a complaint with the Better Business Bureau, they still refuse to refund the funds that were debited without permission. Buyers beware.
1 Timothy 6:10
Calandra T.
I paid for this product twice, it is on a debit order and have not received the product on either occasion. I will be cancelling and want a refund at the very least or the product for the two months that I paid for it and to cancel the order
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