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PaperHacker has a rating of 4.4 stars from 10 reviews, indicating that most customers are generally satisfied with their purchases. PaperHacker ranks 434th among Essay Writing sites.
That was my first time ordering paper from this website. Had a long initial discussion of requirements with writer. I ordered 10 pages in 3 days, and the paper was delivered in time via email. Special thanks to the support, who helped me a lot. I am satisfied with this experience!
My first time using this service, did not receive their emails, my deadline was 12/12 so i login the 04/12 to my paperhacker account to check. Saw the work have been delivered in advanced and the revision could not been done anymore. The writer did not respected the requestes, it was missing executive summary, table of contents and conclusion. And PaperHacker refused to review the paper. They asked me more 45 dollares to add it! Completely dissapointed.
Order came super quickly, way before the deadline and the quality was super good. Very happy and would definitely recommend.
My first time using this service, did not receive their emails, my deadline was 12/12 so i login the 04/12 to my paperhacker account to check. Saw the work have been delivered in advanced and the revision could not been done anymore. The writer did not respected the requestes, it was missing executive summary, table of contents and conclusion. And PaperHacker refused to review the paper. They asked me more 45 dollares to add it! Completely dissapointed.
My experience with Paper Hacker was excellent and they were constantly communicating with me to clarify the direction of the assignment.
I sent the instructions and then they delivered my paper before the due date.The paper was pretty good, I got 90/100.
Great service! Fast, good and for adequate price. Highly recommended this service, had so much help!
I had a very good experience with these guys. Support was very attentive and helped me a lot. I revised the paper and writer made few requested changes, so I am satisfied with delivered paper. Thank you!
Got the paper delivered before the deadline, great experience working with the writer. Support also offered me to download free app, so i could control the order from Mobile.
Even though they deliver very fast and rather good quality if the writing, they don't always follow the instructions. You add a message to comment on a delivered document, but even the revised is not aligned with the instructions.
Overall I'd say only use this website for not complicated assignments. But that I guess you could write yourself..
Dear Hinde,
Thank you for your feedback!
We do provide free revisions for our Customers during 14 days upon delivery.
Once the writer provides the paper, you are able to check on the content and provide your feedback by sending the work for a free revision through the button "Send for a free revision". Our Support Team will carefully check that your revision instructions are followed.
Best regards,
PaperHacker.com
Edit:
NO REFUND!
I wasn't even offered another revision. Instead, the manager and the online agents blocked my IP address and sent inappropriate messages.
Please find below the manager's response:
"... upon Quality Department's decision regarding mistakes, we are able to issue a partial refund of 1%."
According to the website's regulation, in case of a full refund, the company is allowed to publish the deliverable on the website. I sent the company my own original work along with the assignment specification so that they can build on it. Therefore, in order to make sure they won't be using the document that I sent them, I suggested a solution of a 99% refund (as a technicality). The manager in their inappropriate response accused me of "conniving a scheme" to get the money back and use their deliverable after all. By no means am I going to use the low-quality papers that they delivered. I doubt the quality team has any Computer Science background to judge the professional quality of the papers.
All in all, besides the poor quality of the deliverables, the attitude toward me was out of place.
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Writers are not qualified to work on complex IT subjects. Very unprofessional. It is clear that the editors are not experts in IT as most of their explanations are wrong while others are too simple. There are a lot of mistakes and inaccuracies. I cannot use the paper or even parts of it, as it sounds like it was written by somebody who is certainly unfamiliar with the subject. Waiting for a refund.
Dear Elina,
Thank you for your feedback.
As we have previously informed you about our decision regarding the refund, we tolerate no fraudulent activity. We protect both Customers and Writers from fraudulence.
From the very first step of placing an order, the Customer contacted the support team to familiarize herself with the Refund policy and procedure to get the refund.
Upon the first version of the delivery, the Customer has requested the full refund. However, we agreed to reassign the writer and deliver the new version of the paper.
Upon the second version of the paper delivery for free, the Customer has immediately requested the full refund again. The reason for the refund was "several mistakes in the paper" this time. Unfortunately, no valid proof of low quality was provided by the Customer.
Additionally, due to our policy, to protect the copyrights in case of FULL REFUND we reserve the right to publish the work.
Therefore, the fully-familiarized with our Refund policy Customer has requested 99% refund in order to receive her money back and be able to use both delivered papers for her own purposes.
The chats transcripts are available for detailed investigation.
Considering Customer's activity as fraudulence we offered to issue a partial refund for "several mistakes" found in the paper by our Quality Department upon Customer's report.
As long as the Customer has chosen a regular writer to work on the paper which foresees the possibility of several typographical mistakes, the stipulated reason cannot serve strong evidence for the full refund.
That was my first time ordering paper from this website. Had a long initial discussion of requirements with writer. I ordered 10 pages in 3 days, and the paper was delivered in time via email. Special thanks to the support, who helped me a lot. I am satisfied with this experience!
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Dear Ms. Pereira,
We are sorry to hear that your experience was not of the expected level.
Upon delivery of the work, our Customers are granted 14 days for a free revision - to make sure that the writer has followed each requirement.
We have sent you several emails from our side during the work process to check on writer's messages and delivered the work before your deadline to make sure your deadline is not missed and any required changes are made before your deadline to not let you down.
Unfortunately, you have contacted us to revise the paper once the Free Revision Period has passed. At this stage, the writer is paid and we are not able to process revision through the system.
Still, our Support Team has offered you a 20% discount for the additional order you placed for the caused inconvenience.
Best regards,
Support Team
PaperHacker.com