PaperTrue has a rating of 4.6 stars from 339 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PaperTrue most frequently mention high quality, constructive feedback, and live chat. PaperTrue ranks 24th among Academic Editing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 16 days
Papertrue has a user friendly website that allows me to quickly & easily submit my manuscript, one chapter at a time, as I can afford to do so.). When I stipulated that I need an editor with Biblical knowledge who is skilled in editing end-rhyme poetry with a specific syllable count per line, they found the perfect editor, Debrah Tyler. And, as per my request, they send each chapter to that same editor (to assure consistency). I am completely satisfied.
I have ordered to edit a script in FDX format with 3 days turn around. Today is a day 5. I've got an email with "completed work " instead of edited script, I've got EMPTY TITLE PAGE plus ONE empty, white page! In MS WORD format! I called the number they have on a website. The person who answered, speaks English worse than I do. And English is not my original language! Instead of solving the problem, he starts to patronize me and delay time. I asked for a refund. I have a doubt I will ever see my money again!
Professional service, good comments and pretty fast even if it has a delay (but I was ordering during the holidays)
Papertrue has a user friendly website that allows me to quickly & easily submit my manuscript, one chapter at a time, as I can afford to do so.). When I stipulated that I need an editor with Biblical knowledge who is skilled in editing end-rhyme poetry with a specific syllable count per line, they found the perfect editor, Debrah Tyler. And, as per my request, they send each chapter to that same editor (to assure consistency). I am completely satisfied.
It is important for me to have an editor who is skilled in editing narrative poetry, and whose Biblical knowledge is a step above. Paper True found the perfect editor for me.
Since I can't afford to edit my entire manuscript, 135K words, at once, it is wonderful that I can send just one chapter at a time. MY editor(s), Debrah Tyler (and Selena), are great. They make necessary corrections, and they provide me with thought provoking suggestions that have enhanced my writing tremendously. I am so happy to have found Paper True.
When I provided Paper True (PT) with specific qualifications, that I needed an editor to posess: Biblical knowledge, skilled in editing poetry...following syllable count and rhyme schemes...they found the perfect editor for me.
I am absolutey happy with my editor.
I have ordered to edit a script in FDX format with 3 days turn around. Today is a day 5. I've got an email with "completed work " instead of edited script, I've got EMPTY TITLE PAGE plus ONE empty, white page! In MS WORD format! I called the number they have on a website. The person who answered, speaks English worse than I do. And English is not my original language! Instead of solving the problem, he starts to patronize me and delay time. I asked for a refund. I have a doubt I will ever see my money again!
Apparently, PaperTrue offers services at relatively lower price, compared to those of others. The overall qualities of my recent edited manuscript are acceptable. But their customer service is good. I requested a change of the delivery date, and everything was easier than what I expected.
There are a number of errors made by an English editor. It seems to me that there are two editors editing my manuscript. One of them incorrectly edited the reference list. However, as the price is relatively low comparing to other English-editing services, this is acceptable [at this price].
There was some helpful input on how to improve things and the correction suggestions were of a high standard. Many thanks for the great work.
The formating was requested but not done. Overall the service was a bit late more than 24 hours.
I appreciate very much editor's work on improving text's grammar cohesiveness and style. A grant proposal needs this final polish, especially when an author is not a native speaker.
I scored an 8 of 10. I lost points due to formatting which is one of the reasons I hired an editor.
Hi Nicole!
We regret that you had an unpleasant experience working with us. We have gotten in touch with our customer service and editorial teams.
The editing team has informed us that your document was carefully edited in accordance with the APA guidelines. They could detect no formatting errors in the document.
Our support team has tried contacting you, but we haven't heard back. If you could point out the particular formatting errors, we'd love to help you further.
Best,
Team PaperTrue
This my first time writing a manuscript to publish on international journal. Before sending the manuscript, many colleagues ask me to send the manuscript to thelowest level journal (Q4) as the first experience writing manuscript for internationaljournal. They said, It is difficult to publish manuscript on the reputation journal Q1 fornon experience writer. My colleagues avoid such reputation journal for publish theirmanuscript because they are not confidence or are rejected experience. But, with PaperTrue assistance, I become confident writing manuscript perfectly. PaperTrue notconcern on linguistic domain but on the sentence meaning and conceptual systematic, and some of them is including of framework of the research. PaperTrue commentchallenging me to understand the comment and rewriting the manuscript. Thank youvery much PaperTrue for the assistance editing my manuscript. Now, my manuscript havebeen accepted by the top reputation international journal Q1 in education field. Oncemore, thank you PaperTrue, your help is my confidence to write manuscript to publish onreputation journal.
It is fast and helpfull. PaperTrue is a nice service!
The works was not professional and misplaced and misspelled words
Hi Cynthia,
We sincerely apologize for the experience you've had working with us. This is not representative of our usual standards, and we will work hard to prevent this from happening in the future.
Our representative has reached out to you regarding a combined offer of a free revision and a free edit for your future orders.
Best,
Team PaperTrue
Enjoyable, I feel very confident to submit my manuscript to a journal and no comments were there on the text.
Absolutely satisfied Absolutely satisfied Absolutely satisfied
They gave me advice on how to improve errors that I didn't notice, such as the format of paragraphs and outlines, and line spacing. They told me that it was difficult to convey the meaning of the parts that I was wondering whether to revise or not.
My experience with Paper true is really nice. The reviewers have really improve the grammatical and English language of the manuscript.
Thorough review. Extremely helpful in getting my manuscript in top form.
Efficient reliable on time value for money definitely use your services again
1. Proofreading editor totally unqualified. After their proofreading, I spotted even more English mistakes than the proofreader.
2. The most important file was wrongly delivered. They delivered a wrong file from a different customer!
3. When I requested refund, they argued for hours and hours! Even after putting to Paypal (until yesterday), they still argue! What's the point of arguing? Papertrue delivered wrong file, those files delivered full of English mistake - even worse than my original file. I had spent at least 3 hours to entertain them and prove why they need to refund. (it's just a 2000 words file, and I spend 3 hours - almost longer than writing the concerned file) That's criminal!
Tip for consumers:
Proofreading - full of English mistake after the proofreading.
Editing - downgraded the writing after the so-called editing.
The most important file was delivered wrong, from a wrong customer!
If I can give zero marks, I will.
Still unwilling to refund until now!!!
Products used:
Proofreading - full of English mistake after the proofreading.
Editing - downgraded the writing after the so-called editing.
If I can give zero marks, I will.
Still unwilling to refund until now!!!
Hi Selina,
We sincerely apologize for the unpleasant experience you've had working with us. This is far from the standards we have set for ourselves, and we'll work hard to prevent such an instance in the future.
A representative from our team has been in touch with you regarding a refund. Do let us know how we can help you further.
Best,
Team PaperTrue
I've asked PaperTrue to edit 2 to 3 page-texts in English. They were done within 24 hours and the comments were very helpful. While simple language errors were (visibly) corrected, more elaborate suggestions were well explained.
Dear Annette,
Thank you so much for your review, it goes a long way in motivating us to keep doing better.
We hope to see you soon!:)
Cheers,
PaperTrue Team
A professional service for a medical review tobbe submitted to the Journal
Paper True is a reliable English editing company. I intend to use your services on all upcoming writing assignments and paperwork. Both reports have been checked, and they deserve nothing less than the best. Excellent work. The effort was not without flaws. In all, it's an excellent version.
The PaperTrue team, helped me a lot with my term papers and my cover letters. They are fast, reliable and deliver in time. Regards from Munich
I basically use this service for proofread our technical documents like manuals and specs. Sometimes i am surprised to find that the contents are corrected (a lot of copy pastes in our manual and sometimes i forgot to change a particular term in the copy but you found it and corrected it). I also very much appreciate your suggestions and options and let me review and choose the final one to meet our intension. It is more than proofreading. Thank you
About delivery time, we are usually not so in a hurry but you always deliver the edited one within 42-72 hours. Too fast. I hope your editor is under too much pressure. I prefer correctness rather than fast delivery. Always thanks for your help!
PaperTrue provides expert editing and proofreading services for students, writers, businesses, and job applicants. We've helped over 52,000 clients submit flawless and impactful documents with refined language. Our services and support team are available 24/7, providing you with fast, affordable, and high-quality services tailored to your document. Get in touch today: https://www.papertrue.com/
Hi Vitaliy,
We deeply regret your unpleasant experience working with us. Our customer service team has informed us that the correct document has been sent to you from our side. We hope your issue has been resolved.
Best,
Team PaperTrue