• PhoneNumerExpert

PhoneNumerExpert

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Overview

PhoneNumerExpert has a rating of 4.33 stars from 9 reviews, indicating that most customers are generally satisfied with their purchases. PhoneNumerExpert ranks 126th among Business Services Other sites.

  • Service
    6
  • Value
    6
  • Shipping
    6
  • Returns
    6
  • Quality
    6
Positive reviews (last 12 months): 100%
Positive
2
Neutral
0
Negative
0
See all photos
How would you rate PhoneNumerExpert?
Top Positive Review

“I would highly recommend Phone Number Expert”

ronden w.
9/2/22

I have been using Vanity Phone Numbers for over a year now and I can honestly say that it's a great investment for any business. My personal favorite feature is their international dialing& calling services, which makes it easy to maintain my relationships with clients overseas. The customer service is top-notch and there are never any delays in my calls. I would highly recommend Vanity Numbers from Phone Number Expert Team.

Top Critical Review

“Never trust”

Jongmin K.
9/26/22

Never trust. They don't and can't control any support channel. No automated procedure. All are on their hands. I ordered on Saturday and then I found I used invalid card. I left a cancellation request in 10 mins using their all support channels: call, mail, chat, and web query. I even chatted with their third party support agent. She told me that she will "forward" my query. All were ignored. On Monday their worktime, they gave me the number. I am sure they noticed my cancellation request and still ignoring. Note: their company address is a virtual shared office. They do not have a physical office.

Reviews (9)

Rating

Timeframe

Other

Thumbnail of user rondenw
1 review
0 helpful votes
September 2nd, 2022

I have been using Vanity Phone Numbers for over a year now and I can honestly say that it's a great investment for any business. My personal favorite feature is their international dialing& calling services, which makes it easy to maintain my relationships with clients overseas. The customer service is top-notch and there are never any delays in my calls. I would highly recommend Vanity Numbers from Phone Number Expert Team.

Tip for consumers:
you can buy custom phone numbers and grow your sales

Products used:
i bought vanity phone numbers for my retail chain

Service
Value
Shipping
Returns
Quality
Thumbnail of user alexh1097
1 review
0 helpful votes
September 5th, 2022

They have a huge selection of local number, vanity toll free numbers and easy dial toll free numbers. Very easy to work with.Of all companies I dealt with to buy custom vanity numbers, Phone Number Expert is the best. I was able to Quickly locate and buy the best local vanity vip number at the best price. Porting to my name took around 2-3 days. But then the number was mine forever. Great service. Guys. Keep it up!

Tip for consumers:
huge and cheap local phone numbers are available on their portal. great for growing brand

Products used:
i bought local phone numbers for my shop.

Service
Value
Shipping
Returns
Quality
Thumbnail of user khoteleashish
1 review
0 helpful votes
January 23rd, 2024

I recently had the pleasure of using Phone Number Expert's services, and I must say, they exceeded my expectations. The level of expertise displayed by their team is truly commendable. From the moment I reached out for assistance with a complex phone number-related issue, their professionals were not only knowledgeable but also exceptionally friendly and patient. They guided me through the process with clarity and precision, resolving my concerns efficiently. The service was prompt, reliable, and delivered with a genuine commitment to customer satisfaction. I wholeheartedly recommend Phone Number Expert to anyone seeking top-notch assistance in this field – they are true experts!

Service
Value
Shipping
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Thumbnail of user danb1461
1 review
0 helpful votes
September 15th, 2022

One number went inaccessible after I switched a few phones from several carriers to a single provider. We received the phones as part of a special offer, but we also had to provide our own numbers. The new carrier's customer care actually advised trying to purchase a new number rather than paying the penalty of the phone's full price. I looked up Phone Number Expert online and made the decision to try it. The cost of the new number was around $16, and the phone was operational in around 48 hours. Although I guarantee you that I am a real customer and that this is a real review, I have also written it on another website. They have my endorsement.

Tip for consumers:
Although they don't provide a phone number for customer service, their communication by email is perfect: quick response, comprehensive and detailed. I strongly recommend it.

Products used:
I have purchased several Vanity Toll-Free numbers

Service
Value
Shipping
Returns
Quality
Thumbnail of user ronw765
1 review
0 helpful votes
September 21st, 2022

They have millions of numbers to select from and they explained everything to me step by step and I extremely pleased and satisfied with my new number. These guys rock!

Tip for consumers:
Make sure you have some time to look over the site because as I said they have millions of number to choose from so you want to take your time and pick the best one.

Products used:
I bought a new 704 area code number for my business. I visited several other sites but PhoneNumberExpert had the best selection and price around.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jongmink
1 review
0 helpful votes
September 26th, 2022
Verified purchase

Never trust. They don't and can't control any support channel. No automated procedure. All are on their hands.

I ordered on Saturday and then I found I used invalid card.

I left a cancellation request in 10 mins using their all support channels: call, mail, chat, and web query. I even chatted with their third party support agent. She told me that she will "forward" my query.

All were ignored.

On Monday their worktime, they gave me the number. I am sure they noticed my cancellation request and still ignoring.

Note: their company address is a virtual shared office. They do not have a physical office.

Tip for consumers:
Do not trust their support channel. They don’t and can’t control themselves.

Products used:
Phone number

Thumbnail of user tamery3
1 review
0 helpful votes
June 3rd, 2022

This website is a SCAM. I bought a phone number from them. Several telecommunication service provider - including my service provider - declined the porting over. Stay away from that website. I just lost the $599 that I paid for that phone number.

Update:
I got an email from Account Executive Arlene T. And spoke with her over the phone. She promised she would help with the porting over to T-Mobile. It has been a week since she promised me that and nothing has been done. I tried to reach her by email, she does not reply back. I phoned their phone number and every time I get told she is having a day off. I ask to be assisted by another account executive, I get told that I have to wait till she gets back from her never ending time off. Please, avoid that company or you will end up losing your money too.

Thumbnail of user ronaldd355
4 reviews
0 helpful votes
February 5th, 2021
Verified purchase

Fair warning. If you are planning to use phonenumberexpert.com that vanity phone number you've been wanting be warned that if it is a 30% off markdown you stand a fair chance that you will not get that number and instead will get an email doing an upsell. Also, the number are not on sale at all when I talked to them they tolled me all of the number are marked down 30% to those specials are not marked down at all they are just marked to lure you in. After doing what I should have done in the first place (searched reviews), I found that I am not the only one to have this problem. My guess is that if you find that great number on sale and a really good deal that take that deal and add over a hundred or more dollars and that will be what you will spend. I have the emails and text to show it. So please heed this warning that if you order a number there is a chance you are being bait and switched.

Tip for consumers:
That they sell numbers that they can't provide to get you to upsell you

Thumbnail of user thotrin
1 review
0 helpful votes
January 24th, 2024

After reading some feedback, I was hesitant about doing business with them. But finally, I decided to purchase a line from them. The process was straightforward. I paid for it and received the transfer information minutes after my purchase along with support email and phone contact info. In the email, they mentioned that some lines might take about 3-5 business days to transfer. Indeed, it took three days to transfer it to my T-Mobile account, but there were no complaints about that as they gave me a heads up that I need to wait, and it won't be instant like some other portings. Overall a very positive experience with them!

Tip for consumers:
Great vanity phone numbers broker

Products used:
vanity phone numbers , Toll free numbers

Service
Value
Shipping
Returns
Quality

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