• PierPoint Mortgage

Overview

PierPoint Mortgage has a rating of 4.64 stars from 11 reviews, indicating that most customers are generally satisfied with their purchases. PierPoint Mortgage ranks 113th among Mortgages sites.

  • Service
    2
  • Value
    2
  • Quality
    2
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What reviewers want you to know

Positive highlights

  • Dustin was my loan officer at PierPoint Mortgage and he did an absolutely phenomenal job.

Critical highlights

No critical highlights yet

How would you rate PierPoint Mortgage?
Top Positive Review

“Great for those with ok credit”

Connor T.
9/4/19

I am 26, married, with ok credit but that did not matter to Shannon and the team at pierpoint mortgage. They were so helpful and were always there for me every step of the way. I grew up always hearing what a pain the mortgage process can be and i can honestly say that pierpoint blew away any fears i had about getting a home for my new bride and myself. Thanks team pierpoint!

Top Critical Review

“An absolute nightmare”

Patti D.
12/21/22

Took 7 months to close on reverse mortgage. Pierpoint made a lot of promises and closing documents completely different including margin that is now open to change even after closing. Owner talked over me when I questioned terms. They refused to tell me who the title search company was even though mom paid for title search. Other guy there answers phone "hey beautiful" or "how's my favorite girl?" whenever I called. I was trying to secure jumbo reverse mortgage for my mother for a lot of money. Avoid this bait and switch Mickey Mouse company. And they are not local to your web search, another deception. They are in Michigan.

Reviews (11)

Rating

Timeframe

Other

Reviews that mention popular keywords

loan officer (3)
Thumbnail of user connort17
1 review
0 helpful votes
September 4th, 2019

I am 26, married, with ok credit but that did not matter to Shannon and the team at pierpoint mortgage. They were so helpful and were always there for me every step of the way. I grew up always hearing what a pain the mortgage process can be and i can honestly say that pierpoint blew away any fears i had about getting a home for my new bride and myself. Thanks team pierpoint!

Thumbnail of user shannons212
Shannon S. – PierPoint Mortgage Rep

Hey Connor! Thank you to the misses and yourself! We enjoyed working with you two newly weds and hope your future home is filled with love, joy, and light!

Thumbnail of user edwardom9
1 review
0 helpful votes
August 8th, 2019

My ma needed me to move closer to her recently and I was about to do so thanks to Pierpoint. They made the process easy and i was pre approved for a new home near my mom in around three weeks. They are a nationwide business so I am a lifer and will tell the people i care about this place is the easiest place. I did not even need to leave my home i was able to scan all documents and phone calls took care of the rest.

Service
Value
Quality
Thumbnail of user shannons212
Shannon S. – PierPoint Mortgage Rep

Thanks Edwardo! We hope your mother gets better soon and thank you for your business!

Thumbnail of user liliant15
1 review
0 helpful votes
October 3rd, 2019

The people at pierpoint got my mortgage done quickly and were there for me the whole process. I cannot say enough great things about them!

Thumbnail of user keiishap
1 review
0 helpful votes
July 10th, 2018

The level of care and attention we got with PierPoint Mortgage was immaculate. When we called to ask about their pre-approval process, we got through to a loan officer on the second ring. We got pre-approved that SAME day! It took us about 2 weeks to find our perfect home and PierPoint Mortgage took it over from there... and we closed on our home the following week! Thank you for your amazing services.

Thumbnail of user ashantaew
1 review
0 helpful votes
June 11th, 2018

WOW! I tried going through 2 banks and 1 other mortgage company for my home loan and finally I found PierPoint Mortgage. They have such a nice staff and are very reliable. My loan officer AND the business owner both provided me with their personal cell numbers, so I was able to contact them EVERYTIME I had a question. I am so very thankful for them, Shannon Swartz you are a blessing to my family and I.

Thumbnail of user bennyd11
1 review
0 helpful votes
August 23rd, 2019

Working with Pierpoint was so easy and the staff are so friendly. Whenever i called (which was a lot) and had a question they always gave me an easy to understand and detailed answer. I also got to work with the owner of the company!

Service
Value
Quality
Thumbnail of user dianner45
1 review
0 helpful votes
August 15th, 2018

Thank you PierPoint Mortgage for making the loan process so simple! You guys are very professional and efficient!

Thumbnail of user miguelp46
1 review
0 helpful votes
July 10th, 2018

Thank you for helping my wife and I get a reverse mortgage. We can now take a much needed vacation and go visit our grandchildren.

Thumbnail of user travism105
1 review
1 helpful vote
June 5th, 2018

I met Shannon about 2 months ago when I inquired about reverse mortgages. After speaking with him, I knew it was what I wanted to do. Since getting my reverse mortgage through PierPoint Mortgage, I have been on 3 vacations AND still get to live in the comfort of my own home.

Thumbnail of user pattid4
4 reviews
14 helpful votes
December 21st, 2022

Took 7 months to close on reverse mortgage. Pierpoint made a lot of promises and closing documents completely different including margin that is now open to change even after closing. Owner talked over me when I questioned terms. They refused to tell me who the title search company was even though mom paid for title search. Other guy there answers phone "hey beautiful" or "how's my favorite girl?" whenever I called. I was trying to secure jumbo reverse mortgage for my mother for a lot of money. Avoid this bait and switch Mickey Mouse company. And they are not local to your web search, another deception. They are in Michigan.

Tip for consumers:
Avoid

Products used:
Really expensive reverse mortgage

Thumbnail of user dorthyp2
1 review
1 helpful vote
June 5th, 2018

Dustin was my loan officer at PierPoint Mortgage and he did an absolutely phenomenal job. My loan was completed within 15 days! He was very genuine and easy to talk to. I would definitely recommend PierPoint Mortgage if you are looking for a home.

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From the business

Business Locations:

300 Lenora St. #676
Seattle, WA 98121

3055 NW Yeon Ave. #566
Portland, OR 97210

3680 Wilshire BLVD STE P04 #1240
Los Angeles, CA 90010

1312 17th St. STE #679
Denver, CO 80202

6608 N. Western Ave #1117
Oklahoma City, OK 73116

3157 Gentilly BLVD STE 2081
New Orleans, LA 70122

1430 Gadsden HWY STE 116 #503
Birmingham, AL 35235

400 West Peachtree St. NW STE 4-1434
Atlanta, GA 30308

13727 SW 152 St. #782
Miami, FL 33177

6339 Charlotte Pike #674
Nashville, TN 37209

1602 Belle View BLVD #3022
Alexandria, VA 22307

744 South St. #827
Piladelphia, PA 19147

6659 Shaefer Rd.
Dearborn, MI 48126

75 Main St. #1159
Norwalk, CT 06851

126 Western AVE #1012
Augusta, ME 04330

Business History

PierPoint Mortgage was founded in 2003, is a nationwide Mortgage Broker and has over 50 years of mortgage experience. We take great pride in our customer service and believe exceptional communication is what leads to a smooth transaction for all parties involved. PierPoint Mortgage strives for excellence in every transaction and believes that being honest and upfront with our clients and referral partners is the only way to do business. Unlike your local big banks, PierPoint Mortgage will personally answer your calls, no automated attendant! If we happen to be on another call, we call you back immediately upon receiving a message and we respond to emails promptly. PierPoint Mortgage has a wide range of products to suit the needs of almost all borrowers.

We now do business in MI, FL, GA, TN, KY, ME, CT, DE, VA, PA, AL, LA, OK, CO, CA, OR, and WA. Over the years PierPoint Mortgage has helped thousands of clients purchase, build, and refinance their homes.

PierPoint Mortgage is here for all of your lending needs. Call 231-737-9911 Toll Free 844-241-7720 or visit our website www.pierpointmortgage.com or you can message us on FACEBOOK.

Company Representative

Thumbnail of user shannons212
Shannon S.
PierPoint Mortgage

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