Pirate Ship has a rating of 4.2 stars from 5 reviews, indicating that most customers are generally satisfied with their purchases. Pirate Ship ranks 341st among Shipping sites.
This website is the best. The ship brace and ahoy matey jokes are funny you can paste addresses into the sender's information fields, easily share labels with others, connect scales to weigh the packages. I definitely would look at this as a more efficient and easier to use options, most definitely if you use a shipping label broker full time for e-commerce, or other heavy duty mail needs. If you are using Pirateship only occasionally it might not help but it still helps to check other options.
Tip for consumers:
Contact customer support through chat if anything happens.
Products used:
Shipping labels
After years with Endicia (with a monthly subscription and "funny math" when looking at your usage), and after the were bought out by Stamps.com, I switched to Pirate Ship with absolutely NO regrets.
Not only is it free and user friendly, but the discounts they offer w/USPS are DEEP. In addition, for lost or damaged packages, all of my claim submissions went smoothly.
They even "felt bad" a few times and threw me a reimbursement "bone" for issues they could not fully disprove (like the time a package was "abandoned" by Italy's useless postal system and UPS was not able to come to my aid).
I HIGHLY recommend them over the competition!
I was hesitant to try shipping outside of eBay (for eBay book sales, in particular). I am so glad I gave PirateShip a try last year. It is extremely easy to navigate the site and to create a label. As far as eBay is concerned, shipment info can be "pulled into" Pirateship; and, I believe this is also the case for a few other venues as well. They used to show which venues they support for integration on their homepage, but I don't see it presently - maybe it is in the FAQs.
The ability to see tracking for an extended period is great. I don't know how long it is kept; but, I have the ability to still see tracking/delivery information from January 2022 in my account (almost 2 years at this juncture). Via USPS itself, I have purchased tracking information to be extended for 6 months or a year, but PirateShip has no additional charge. This may be useful for people that sell and ship a lot - I've not had any issue, but it might be useful if delivery proof is needed months after a transaction.
You can also use PirateShip for a single "personal" label.
In almost two years, I've only had one time where I needed to ask for their assistance on something I couldn't locate on the site. Their chat help is quick, knowledgeable, and helpful, something that is definitely a little more challenging with the USPS!
I use them all the time, and I tell all my friends to shop online for the commercial pricing. Pirateship gives options across all carriers, not just USPS, so you always get the best option.
Been using Pirate Ship for a while now without problems, suddenly the labels are printing out with colored bands in them and cannot be scanned, this is only happening with their platform no where else, CS was pretty useless, only looked up articles from Google and did not actually look into the issue, refunds take a month, I will be taking my business elsewhere., they do not want to admit when there is a glitch on their site, buyer beware
Products used:
USPS Ground Advantage
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