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Claim Your BusinessPlanetHoster has a rating of 4.99 stars from 88 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlanetHoster most frequently mention customer service, and support team. PlanetHoster ranks 16th among Web Hosting sites.
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Superb customer support and rock-solid servers. Lots of knowledge combined with friendly and swift solutions. Can't want anything else! Recommend!
Superb customer support and rock-solid servers. Lots of knowledge combined with friendly and swift solutions. Can't want anything else! Recommend!
Planethoster has been an absolute game-changer for my online presence. With their reliable and blazing-fast servers, my website's performance has skyrocketed. The customer support team is top-notch, always prompt and knowledgeable. Their user-friendly interface and extensive features make managing my site a breeze. I couldn't be happier with this company. Highly recommended! 5 stars all the way!
The sales and technical support teams have been truly fantastic.
They are skilled and supportive, and it is clear they care about their customers.
Their servers work with no glitches and uptime is rather high. Prices are quite affordable for the web masters with a tight budget.
Everyone I have worked with at Planethoster has been wonderful, helpful, and very knowledgeable. I am so impressed that Mr. Planethoster could anticipate my questions before I even asked them. Another thing that matters to me is they quickly recognize how basic my skills are and they were patient. They have the ability to make you feel there is nothing they would rather do then help me.
One of the best hosting companies in the world! It has, hands down, the best support team which is full of professionals who will help you with any possible issue. I haven't seen such great support in any platform! Moreover, the website loading times are one of the best in the industry. Their hosting prices are absolutely amazing as well. Overall, it is definitely one of the best hosting companies in the whole world. You won't make a mistake if you choose their services!
Good Experience, I really enjoy working with Planethoster company - especially their support staff.
Servers are rock-solid and uptime is nearly 100%. Recommend to try with no doubt.
I have never been let down by Planethoster's Support. They are responsive and efficient in solving a problem. They make your problem seem like it is the most important thing that needs a solution...and, always seem to have that solution at hand.
These guys try their best to help. I can count on them to rectify server issues when something goes wrong. They are twenty times better than my previous host.
The new interface and software solution called "N0C" is a total mess. Mails blocked, IP's blocked and Captcha not working for unblocking. Migration from Cpanel to N0C lose files, emails, passwords. It was a good provider that became greedy and don't care about customers anymore. Been with them for more than 10 years, but now they force you to move to Hybrid and dedicated servers by locking you out and not providing minimal services like web and mail. Sadly, I will not recommend this anymore to my clients, I don't want to lose them...
Tip for consumers:
Only for not important and little to mini-little sites.
Products used:
Web hosting
A very friendly, and instant help is provided to me every time I faced any issue. Customer service is awesome which makes the company also good.
Planethoster has great support. And they have always been able to solve any issues with my website in short order (at no extra charge). I highly recommend them to anyone needing a website host.
Outstanding customer service!
That is the reason I have moved my all sites to Planethoster. They are always available to help and solve the problems.
Wow! These people are awesome! I am switching my site to Planethoster as they seem more reliable as far as up time, as for sure more helpful! I have yet to build my new site with them, but from the little interaction I have had with them so far I am very pleased!
Planethoster is available to help via phone support with the click of a button. Agents respond almost immediately, and the process to verify you for security is extremely quick and simple. They will often take care of the issue immediately on their end if they can and otherwise provide clear help and explanations.
Today, have a hosting without support is impossible.
Planethoster offers the best and quickest support of the market 24/7 with moreover a Joomla and a Wordpress expertise. Like to use them and recommend them to try.
I have used PlanetHoster for many years. No one major problem! If one issue comes, the ticket procedure is very efficient and fast (to get an answer).
I would like to recommend planethoster platform to everyone.
Great customer service and amazing functionalities of the platform. It's suitable almost to implement any idea on your website.
Do not hesitate to sign up for their service.
Super good support and fast servers. I have just switched from another host and the performance is like day and night. Particularly pleased with their chat support.
Planethoster provides first-rate service with one of the best customer/technical support. The support team is highly professional, thorough and ready to assist.
I have transferred all hosting needs to Planethoster. I am valued in my company all because of their behind the scene support which is active and helpful around the clock. Always there for me. Very patient with a novice like me. Never say they wont do it.
I'm very satisfied with this web host, when I registered my account, I made subscription via paypal but I accidentally closed the page after payment was ended and did not returned to just host website to complete registration, I contacted the sales and they gave me my login details. Their features and limitations are very fair for what you pay (6.00 incl. VAT /month)
I got the unlimited plan(I can host as many websites as I wish). I strongly recommend this web host to my friends and colleagues.
I am completely satisfied with its customer support, services and not to mention its updates lately which has made the User-interface much better and friendly. Support is super easy. They answered all my questions for me and were very helpful. Later when my site was getting a little crazy and hard for me to keep running by myself, they were quick to offer some solutions and make things easier for me again. Excellent company overall, and great rates.
Best support ever, as always. Every single time I've needed help, I've gotten it directly from Planethoster. Running multiple sites, I still manage to screw things up from time to time. Then it's worth everything to have great support to help out when needed.
I am very pleasantly surprised with the level of support and assistance that I have received from the support team at Planethoster company. Very professional, knowledgeable and friendly they are! Servers have no downtime and prices are always attractive for me.
Well I keep thinking to myself "how can they be this affordable AND offer this level of support" way more than I expected and hoped for. Their servers are fast and their patience is phenomenal. Impressed! I highly recommend them to anyone.
I Just loved this host, there support is just awesome. I got my solution within 10 or less than 10 Minute.
Highly Recommended, if you are looking for the High Quality support.
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