PlayerUpReviews 292

This is my first experience of using PlayerUp website. I sold my account on 3/7/24. Everething was fine: fast creation of 3 way ticket, fast response to my question about previous scam attempt from the bad person, secure. Account was sold for 185$ and on 3/19/24 i got message that 160,95$ arrived to my Middleman Wallet Balance. Then i made attempt to Middleman Wallet Balance Cashout on 3/22/24 and got this message: "Your payment has been successfully scheduled to be sent and it will appear in your Account within an estimated 1-96 hours." After 1 week i started worrying and ask about current status of my payment but got only automated bot response. In my country PayPal not fully working so i choose BankTransfer (Global) method. I'm still waiting for my payment and don't know when i get it. PlayerUp member: TennoKin Transaction ID: *******

Edit: 100% resolved and paid.

Edit: They resolved it great support! Username: Tha2er

Im really really confused from this website i created an account from the website and bought something instantly but i have recieved nothing on my email or anything that says that i bought it except that "skrill" the money website i use said that the money was transferred to playerup's account. I go on the website after that and everytime i try to contact anyone it says i dont have permission. There is nothing written about any order i bought or anything i did im literally confused about how this system works. I really need some help in doing this thank you!

There's only so long you can have MUG emblazoned on your forehead.
Mike from VIP is a BS merchant.
Twice I put up negative reviews here only for my naive/hopeful self to take them down as requested in accordance of processing my order, whereby the buyer paid with their player balance.
It's a scam site just to be clear - they have no intention of paying.
I will not be replying now to any messages at Playerup or emails.
If you reply here asking me to go there to take down this review again, I will not oblige. I will not reply, only update potentially this review.
You've had plenty of time, you have all my info.
Only way to resolve this now is to see an email notification from paypal of funds deposited.

Edit - 03/26/24

Playerup - We will resume working on this once your issues are resolved.
Playerup - Sorry we are backlogged. Please stop spamming us on 3rd party sites. Once done, we will resume working on this.
Playerup - At your request, we will have suspended this order. Not entirely sure what you're doing here. You don't even have an active order with us yet you're saying we've scammed you.
If you wish for us to resume working on this ticket, you can message us properly and we will resume accordingly.
Playerup - Your PlayerUp Account has been suspended as you're in violation of our terms of service due to one of these following reasons - https://www.playerup.com/threads/suspension-banned-accounts-guide-how-to-appeal.*******/.
If you wish to appeal this suspension or feel this is a mistake, an appeal thread has been opened here: https://www.playerup.com/accounts/suspensions/. Please reply to your specific thread and a moderator will review your appeal.
Playerup - Hello,
Are we cancelling this transaction? Please confirm so we can proceed.
Dave

I bought an account yesterday and since then the money has left my bank account but as of yet I've not even received a email to confirm my purchase, I have no transaction ID either so I'm sat here just twiddling my thumbs $300 down and no account. I've messaged middleman in multiple different ways even in the urgent messages link they have left on other posts and got nothing back but an automated message,the only person that I can communicate with was the seller and they even think it's odd. If I can get this sorted ASAP then that would be great I didn't want to put this review up but I haven't been left with much of an option.

100% resolved.

I recommend this platform for buying/selling your online game/social media accounts. Had a prior issue regarding payment transfer but support/middleman reached out to me and was able to resolve it quickly.

I have done like 4 sales as a seller on this site and I think it's safe to say I'm satisfied with it. So far I haven't got scammed and the MM transaction process is smooth that I could give game account information under less than 24 hour after 3 Way Ticket conversation were provided. Middleman system provides enough security checks that I have no doubt giving acc info like that. Although, my payment got delayed sometuimes (I probably did something stupid during the process lol) but got the money nonetheless so I'm happy. Keep it up!

From 2 stars to 5 stars we talked a bit and they are very helpful and we are now working on my issue as always a great team sorry for reviewing like this <3

100% resolved! Seems to be a great site. However the 3 way ticket never started after we confirmed price and buyers funds are still awaiting approval after 7 hours. I have contacted MM support and got a bot response. I am hoping to be this resolved asap.

I have made the order and paid it a week ago yet I never get a single response from the middleman other than those annoying automated responses, the seller couldn't deliver the account and I canceled the order on the 3 way conversion and asked for refund but then I found another deal on the site and asked to replace it yet no responses,, how long should I wait for this "middleman" to even send a single answer to me?

Edit: playerUp responded and is now resolving my issue

Edit 2: I decided to use their service again, made another new deal and bought an account but the seller couldn't deliver it so we both canceled the order and I asked for a refund but... same slowness. Only if they were faster with their processing and responding...

Edit 3: Edit: playerUp responded as usual and is now resolving my issue <3 luv them

This was fixed.

After I put a urgent request in, customer service was very helpful and quick to respond to my inquires and help me get a refund after I was scammed. Great service, and definitely recommend, especially for those buying online accounts and services.

I've gone through PlayerUp and sold a game account, back in September 2024. It took about 1 month for them to credit my so called MM wallet with fund, which I then withdrew to my E wallet. Since then I've been waiting so long to get the money that supposed to be only passing through them.
There's no slightest transparancy in their process, I messaged them countless of times but they'll find excuces to stall the process
So this is a warning for those who want to sell on their site and using middleman service, Beware you would lose stuff instead of getting money.

PS: The issue has been resolved

Do not buy from them all they do is collect your credit card information and id information they also try to convince you to remove negative remarks do not trust them they are scammers

My experience with PlayerUp has been generally positive after completing two orders and receiving a $17 payment. While I encountered some issues, the platform efficiently resolved them. However, there is room for improvement in their response time and contact support. Overall, PlayerUp provides a user-friendly interface for buying, selling, and trading virtual gaming assets.
Order ids:
Order 1:*******098
Order 2:*******051

Transaction ID: ******* in my experience on playerup the site is very good I recommend the service middleman the first transaction was a long one because it was the first transaction for me and for the seller I paid $ 300 for an account after I sent an urgent ticket to the middleman after a few hours the transaction was successfully approved this is the best place to buy game account the service middleman protects the seller from being scammed and securing the seller money thank you for the playerup team

Hello, I made a deposit of $ 100 with the help of the buy button on the seller's offer. I made the payment (using Skrill) while I am waiting for any answer from you at this time. I do not know if the payment has been posted to you and at what stage is the purchase of an account from a given person.

I have confirmation of payment Greetings, Dominik Telka

Problem is solved, i made a mistake. Middleman answear really fast. Im happy right now :)

I posted a review with low stars as they took lot of time to open 3 way ticket, Then they replied and said they'll speed my payment which said 1-96 hours so I removed my review, and it's been past 100 hours no response in private middleman ticket not any movement of money, As I said in my earlier review Playerup not good on payment in this modern world but good for middleman trust, I'm business man I support Playerup bit if I'm to do another trade with them they better improve Thier payment system or you lost me already. Thank you for making the trade smooth send my money soon now asap A little update they made it worse, I waited 120 hours now and got a reply to send the payment details of bank again which is available right in first text inside that cash out ticket, Since this is only place you even look into I have no choice but to keep posting stuff here Playerup, Read what I send you in that chat that's for real TBH. Thank you! From a gentleman who you made a fool out of his patience

Hello, I made a deposit of $ 100 with the help of the buy button on the seller's offer. I made the payment (using Skrill) while I am waiting for any answer from you at this time. I do not know if the payment has been posted to you and at what stage is the purchase of an account from a given person. I have confirmation of payment Greetings, Dominik Telka

Problem is solved, i made a mistake. Middleman answear really fast. Im happy right now :)

Great website just wondering why funds haven't transferred. Maybe I mis read or something.
Website has always been easy to use and love being able to sell quick accounts, but I had a little bump in the road with a recent sale. I sold an account, it confirmed I completed the transactions 3 days later due to the buyer not confirming he got the account. Now I got an email confirming the funds / sale have been transferred / completed yet I have no credits in my mm balance or credits in general. I contacted y'all on Twitter a few days ago but haven't got a response unfortunately so I thought Inwoukd try this. Anyways my user is: Zaidehn & transaction: *******

Stole my money banned my account and only contact me when they want negative reviews taken down. Avoid this site at costs if your not a scammer. Site should be shut down.

I made a transaction for 199$ using PlayerUP credits then they made the transfer to the seller but when they opened the 3 way conversation another stuff is described. I bought a Clash Of Clans account for 199$ not a 7$ Battlefield one. I contacted support and no answer, contacted via twitter, instagram and only automated responses. I also opened a ticket In here is our 3 way conversation both me and the seller requested assistance but no response yet: Its a great page but im a little bit disapointed of the support. I'm willing to give full stars i just want two things if possible thank you and i will recommend the site to my friends:

1. Fix the first 3 way conversation the product purchased stated is wrong. Transaction ID: *******-199

2. Also follow our 2nd 3 way conversation its the same seller: Transaction ID: *******

ALL PROBLEM FIXED

100% trust PlayerUP