Powerhousebids

Terrible customer service. They're site is always having technical difficulties, and I'm not even sure if I get what I won. It's been weeks and I still haven't heard. Also they're autobid is so messed up it doesn't even work. Don't autobid!

I do have to say that this website is fun. I have tried other websites and I am always getting beat by other people. I can tell you that since there are not a lot of people on here I win. I know this will change but it is exciting to be able to win. I have won a couple gift cards so far and received them about 3 weeks after I won. Not to bad. Anyway I give this site like a 4.7 out of 5

Initially I thought Powerhousebids.com was ok, then they started having problems and shutting down. Kept checking back as I had about 150 bids in my account. Finally they re-opened. The timers weren't always running smoothly but they went on running auctions all day. Just as I had my 3rd win(the daily limit) they shut it down again with a notice "all wins/bids will be returned to accounts within 24 hours. Unsure what that meant for me I kept checking back, and the items still showed as being won by me. I went ahead and paid the s/h fees. Finally about a couple weeks later they refunded s/h fees on 2 of the auctions, but no bids returned. The 3rd item which they didn't refund s/h on was a bidpack for 100 bids. So at the very least I am owed 100 bids plus the bids used on the PS3 and $250 Visa card I won, but they aren't honoring. After watching the website the past few weeks I don't even want to bid against the "people" that are bidding on there now, I've been on I'd say about 100 different Penny Auctions sites but I don't see a single familiar name on Powerhouse. On another forum, others actually suggested to the owner that he use shill bidding and bots, and in my opinion I think he finally followed their advice. I really want the PS3 and Visa card I won, but at the very least I'd take the cash equivalent of the bids I am owed. I think the part that angers me the most is being ignored. I've written countless times and can't even get the common courtesy of a response. Even chat ignores me. So yes, customer service is the worst. Steer clear!