- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Claim Your Business
PrAna has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. PrAna ranks 370th among Men's Clothing sites.
(update: Decided to phone Customer Service to request a return label a THIRD time. Was placed on hold for 20 minutes, at which point Prana's phone system informed me I was being disconnected. This company is unethical! They seem to have no real return process.) I purchased two items — a zip jacket and some trousers described as "jeans" — that were not as described online. The jacket did not conform to the Prana size chart. The trousers (definitely not jeans) were more like super-thin pajama bottoms. Not what I believed I was purchasing. I want to return both items (Prana charges $8 for returns), but the Prana return process requires customers to request a return label. I have submitted two requests, over the span of about three weeks. I have not relieved a reply. So I am, at this moment, stuck with unwanted, unusable merchandise worth around $170. Never shopping here again.
(update: Decided to phone Customer Service to request a return label a THIRD time. Was placed on hold for 20 minutes, at which point Prana's phone system informed me I was being disconnected. This company is unethical! They seem to have no real return process.)
I purchased two items — a zip jacket and some trousers described as "jeans" — that were not as described online. The jacket did not conform to the Prana size chart. The trousers (definitely not jeans) were more like super-thin pajama bottoms. Not what I believed I was purchasing. I want to return both items (Prana charges $8 for returns), but the Prana return process requires customers to request a return label. I have submitted two requests, over the span of about three weeks. I have not relieved a reply. So I am, at this moment, stuck with unwanted, unusable merchandise worth around $170. Never shopping here again.
Gain trust and grow your business with customer reviews.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
