Primevacationsinternational

ZERO stars if I could. They try to sell you a useless service for $7995. Then when you say "No", they drop to 3000,00 with idiotic lines, like " I know the owner, I just flew in from Bahamas to close the deals, Expedia is our client, etc..." The office looks like a bad dream from the 90's with furniture from the thrift store. Plastic binders are used instead of computers. The cruise they give you for attending is garbage, basically a lower deck inside cabin and you pay all taxes and fees.

Didn't fall for this nonsense we figured it out by the end of their presentation. Kept lowing the price. Received a postcard to attend a Travel Show and would get a cruise after it, Thought it was a travel show with various resorts, hotels cruise lines etc. Prime Vacations was not listed on the postcard as the presenter it was call a Travel Show Do not waste your time it is a scam

This company has misled, lied, and deceived us regarding their travel membership.
July 1,2023 we purchased a vacation membership from Prime Vacations which is nothing more than hotel or booking.com. The prices are not any lower than anywhere else. That same night and continuing into the next day we texted and called our salesperson Jeff, and the owner Robert with our intention to cancel due to deceptive practices. The packet given to us and cancellation letter were overnighted via certified mail on July 3rd meeting our 72 hour contractual obligation to cancel. Now they need to honor their agreement and the law. Funny thing, when we called to cancel, Victor (who was not present during the sale) is now trying to say that the lower price is not for a Wholesale Membership Plan but instead for an owner's inventory. This is not the case. This was never stated to us upon sale or mentioned during the presentation or the discounts that this would change us out of the membership plan, there was only one option of a membership plan given to us and discussed the entire time we were there. Jeff never stated we were buying owner inventory during the entire sales pitch. It was defined as a Costco membership, and you are paying for a membership. No other option was offered or discussed. Complete Snakes. I'm assuming that this is the company's way out of a contract by claiming owners' inventory purchases, which is totally absurd since it is NEVER even addressed in their sales pitch! We have not heard anything from the owner who was informed of the cancellation intention through calls and texts once the 72-hour period came and went. The contract clearly states on page 9 section 12 the parameters that are required to cancel and they were met. We have not used nor even had access to their services and it is October 3,2023. We want a full refund of our money as promised in the cancellation section of the agreement and per Florida Laws or we will file and take them to court.

I had the unfortunate experience of dealing with a company by the name of Prime Vacations International. They have a location in Boca Raton FL, and supposed corporate offices in Miami FL. (Which doesn't answer calls, nor is anyone physically in the office.)
Their initial contact was by phone stating a great give away vacation with NO SALES OR PURCHASE INVOLVED. Of course once you arrive that immediately changes. I will admit on paper their presentation looks good, but I encourage anyone whom they contact to look at their reviews, which I did, they were pretty bad in regards to billing and delivery of service. When I pointed this out, Shawn the representative, he quickly explained it away, saying with the volume of business they do it is only reasonable that they have 33 complaints with the BBB. Needless to say that because of my naivete, impulsivity, excitement, and the craftiness of this company I was roped in. I remember seeing I had a 3 day cancellation option, so I figured I had time to investigate further before fully committing. The problem with that is I was not given access to the online membership until 2 days after the cancellation date. When I thought about this, I immediately contacted Prime Vacations International to cancel. I was then told that their was an exception to me being able to cancel and the plan I signed up for was not eligible for cancellation. I knew that when you make a purchase of $2500 (most people paid a lot more) I have a right to cancel, especially if I haven't been given full access to what I purchased. I got tired of no calls backs or responses so I went down to Miami to what was supposedly their corporate headquarters only to discover that no one was there, nor did the receptionist of the entire floor know when someone would be there. Immediately I knew that the so called headquarters was nothing more than a ruse. I wasn't permitted to go to the actual office, which was probably a broom closet if it even existed at all. I left the program ( a bunch of paperwork and a couple of brochures) with the receptionist and took a picture with her holding it. I then filed a complaint with the BBB, which did get a response from the company, they offered me the option of no longer being responsible for the balance due, but wanted to keep my deposit of $1000 for a plan that I no longer had in my possession. I have since reported fraud to my credit card company. My next move is to get in touch with consumers affair. This company is nothing more than a bunch of scammers who make it their business to defraud people out of their hard earned money.