• Primo Comfort

Primo Comfort

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Overview

Primo Comfort has a rating of 1.74 stars from 47 reviews, indicating that most customers are generally dissatisfied with their purchases. Primo Comfort ranks 81st among Underwear sites.

  • Service
    5
  • Value
    12
  • Shipping
    11
  • Returns
    6
  • Quality
    12
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
See all photos
How would you rate Primo Comfort?
Top Positive Review

“Great bra!”

Kathleen C.
3/14/21

I can't believe the bad reviews I'm reading about this bra. I purchased 2 and recieved them today, was surprised to get them in less than a week. I truly am impressed with the comfort, control and look of these bras~I wore one out shopping today and it felt great. I just ordered more...

Top Critical Review

“Primo Bras are a TOTAL SCAM!”

T J.
6/7/21

These are the WORST bras I've ever seen. The XL looks like it might fit a 5 year old, it's literally about 7" wide and doesn't stretch enough to wear! Made in China with no support what so ever and I mailed back my package (I had to pay the postage) for a refund and never heard back from the company and didn't get my money back and the bras were still in the packaging! I would NEVER order from this company, it's a total SCAM!

Reviews (47)

Rating

Timeframe

Other

Thumbnail of user tj227
1 review
14 helpful votes
June 7th, 2021

These are the WORST bras I've ever seen. The XL looks like it might fit a 5 year old, it's literally about 7" wide and doesn't stretch enough to wear! Made in China with no support what so ever and I mailed back my package (I had to pay the postage) for a refund and never heard back from the company and didn't get my money back and the bras were still in the packaging! I would NEVER order from this company, it's a total SCAM!

Products used:
I didn't use any of the products because they were about 5 sizes too small and pieces of garbage.

Thumbnail of user jessicag729
1 review
25 helpful votes
April 17th, 2020

I ordered the strapless Primo Comfort bra and it is seriously the worst bra I've ever bought. I wear a 36-38B and there is no support, no lift at all - it did the opposite and made my girls look long and droopy. The removable padding looks like little saucers poking out and you could see them even through a sweatshirt. Saw these advertised on Facebook with raving reviews, plus more on their website... bunch of bs. Will be sending these back.

Thumbnail of user mb499
2 reviews
18 helpful votes
June 21st, 2020

Purchased these a year ago. I was on Pinterest and this add kept popping up. They are not support bras. I ordered 3. The one immediately started to unravel after the 1st wash, although I didn't put it in the dryer. I have a very large chest. I have others that I have had for years and are just now starting to breakdown. I always wear 2 for support. But these bras didn't provide any lift at all.

Thumbnail of user carolynb896
1 review
8 helpful votes
September 11th, 2021

I bought this bra and it doesn't fit. I had breast cancer and wearing the normal type bra's hurt, so I thought I would try this one It doesn't fit. When I contacted the company they refused to refund my money in full. They will refund only $5.00 and I have to return at my own cost It is NOT a reputable company and they don't stand behind their products. DO NOT BUY THIS BRA

Tip for consumers:
DO NOT BUY THIS BRA

Products used:
BRA

Service
Value
Shipping
Returns
Quality
Thumbnail of user janr366
1 review
9 helpful votes
May 9th, 2022

The bra I bought felt like a tourniquet, and I am not a heavy person. It was flimsy and cut so high under the arms it hurt. I did not read the return policy carefully, because when I sent it back, at my own expense, they sent me a check in the amount of the purchase price minus $7.99 handling and shipping! Do not buy from this company. Bad products and bad policies.

Thumbnail of user laurab1512
1 review
35 helpful votes
March 22nd, 2020

DO NO WASTE YOUR MONEY. This is the absolute worst piece of junk I've ever purchased. There is zero support! It's flimsy, cheaply made, and if you're a medium you will need to order a 2X to even be close to the proper size. They cannot be made in the US. The website says the product ships from Sarasota Florida. They must have rented a warehouse there. I believe the businesses is from China. I'm thoroughly disgusted. B

Thumbnail of user mariea512
1 review
4 helpful votes
July 24th, 2022
Verified purchase

Might have an office in US but it is made in china. Flesh color is yellow. There is no support for your back, the seam runs right over your nipple so very uncomfortable. I wasted $16 in shipping because i believed it was a US company. Be wise. Save your money!

Tip for consumers:
Not US merchandise.

Products used:
Bra

Value
Shipping
Quality
Thumbnail of user priscillam9
2 reviews
12 helpful votes
March 27th, 2023

I am 74 yr old female recovering from COVID. I ordered the bra not realizing it did not have snaps or hooks. I wanted to return it but after I sent the bra back at my expense, I received 1/2 of the price of the original price. Read the small print. Their explanation of returns was no less then a full page on email. I don't recommend buying from this company.

Products used:
I sent the primo bra back

Service
Value
Shipping
Returns
Quality
Thumbnail of user barbarae614
1 review
10 helpful votes
May 29th, 2021

Company sent me an unsigned check as a refund for bra I returned. Then debited my credit card again

Thumbnail of user jayw1016
1 review
0 helpful votes
November 14th, 2023

Don`t buy this crap. I`m in between a sz 2X/3X. My boobs fell out of the cups, the sides held nothing & the straps were useless. You can buy these bras at Big Lots for $6.99.
Now I read you have to pay to return their crap & they deduct $8 out of your refund! I suggest you go to Big Lots.com

Products used:
none

Service
Value
Shipping
Returns
Quality
Thumbnail of user gails570
2 reviews
10 helpful votes
November 29th, 2020

Don't waste your time or money on this bra. It has NO support at all. It's not worth the money it cost to ship let alone to return. Very disappointed.

Thumbnail of user natachaf2
1 review
9 helpful votes
July 27th, 2021

Got the bras I ordered. Should have known. They were nothing like they advertise. The fit is like a bandage. The band rolls up and feels more like a tube top than a bra. I'm a plus size and need more support. Returning is a hassle so will keep to exercise in at most. Thought company rating was good then read only 1.9 rating

Thumbnail of user tinam550
2 reviews
24 helpful votes
January 25th, 2020

I purchased a Super-Lift Comfort Bra for my daughter. Comfort... yes. But it said that it would have great support... only if you don't mind bouncing all over. It seemed very comfortable but I wouldn't let her wear it out of the house as it was pretty close to her not having on a bra.

Thumbnail of user sharons2769
1 review
3 helpful votes
July 16th, 2022
Verified purchase

Fabric is soft, but the Super Lift Comfort Bra offers zero support. I'm a 34B. Absolutely no support. Frustrating to have to pay return shipping for an absolutely poor quality bra.

Tip for consumers:
Primo Comfort Bra offers zero support

Products used:
None

Value
Returns
Quality
Thumbnail of user ch540
1 review
6 helpful votes
January 29th, 2022

If I could possibly give this company 0 or lower stars I certainly would. The product was nowhere near the size I ordered and was very poor quality. The most pathetic thing about this company is that they do not refund the FULL amount of your purchase. Not only do you have to pay to ship it back to them, but they keep the original shipping amount that you paid in the first place. I can't imagine that anyone finds this company reputable or having any integrity. I will NEVER purchase anything from this company in the future and will certainly tell EVERYONE I come in contact with not to both with them. SCAM ALERT!

Thumbnail of user jessicas2149
1 review
6 helpful votes
June 25th, 2021

After reading the previous reviews I think it is a total waste to try to return. Sounds like this company is a total scam on every front. Do not order. I plan to call my credit card company to protest this awful company.

Tip for consumers:
Read reviews before purchasing ANYTHING thru f.b.

Products used:
Bra

Value
Shipping
Returns
Quality
Thumbnail of user patriciac1791
3 reviews
11 helpful votes
May 6th, 2021

The bras run small. But the "whammy" comes in when you have to pay to ship it back AND pay it AGAIN when they ship it back to you! Also, if you request a refund they'll MAIL it back to you (in a check) which (they say) will take two weeks! Why can't they just put it back on the card you used to buy it (like every company does? (To me) this seems like all these extra costs and hoops you have to go through will dissuade you.

Thumbnail of user ritao29
1 review
19 helpful votes
May 1st, 2020

Do not order from this company, the advertising is false, they don't stand behind their products, and you won't get a full refund! If you have to return any thing, you have to pay for shipping. This is not a company you want to support! If I could give it a zero I would.

Thumbnail of user elliee18
1 review
33 helpful votes
February 29th, 2020

The most cheapest material and look. Returned it and they refund only for the cost of the bra and not the S&H almost $7. This company makes money with the money customers pay for S&H that for the weight and size is much less than $7. All the description and pictures in their web are a bunch of lies.

Thumbnail of user kathleenc872
1 review
3 helpful votes
March 14th, 2021

I can't believe the bad reviews I'm reading about this bra. I purchased 2 and recieved them today, was surprised to get them in less than a week. I truly am impressed with the comfort, control and look of these bras~I wore one out shopping today and it felt great. I just ordered more...

Thumbnail of user cynthiac769
1 review
26 helpful votes
February 3rd, 2020

This is misleading bras are Terrible. Don't waste your money. It's bad. You will be throwing away your money. And be very disappointed.

Thumbnail of user gloriar143
1 review
25 helpful votes
January 24th, 2020

Beautiful bras, IF all you want to do is look at them! I ordered extra large, but they must have been extra small, cause when I saw them, I had to laugh! I doubt, very seriously, if they'd fit a 10 year year old BOY! I do hope to receive my refund!

Thumbnail of user kellyb1566
1 review
0 helpful votes
June 4th, 2022

I have tried so many (more expensive) bras and been totally disappointed. This one fits wonderfully. Now, it isn't a bra I would wear when running or working out, but for everyday wear it is supportive and comfortable. I will be buying another one in a different color.

Value
Shipping
Quality
Thumbnail of user cindyj295
2 reviews
4 helpful votes
August 26th, 2021

This is nothing but cheep junk. NO SUPPORT, flimsy, pitiful, cheep excuse calling it a bra, what a joke! It makes me sick, how many other women have you RIPPED off. You shouldn't even be in business. I wished I would have read the reviews before I gave my money to these thief's. I'm not even going to try to get a refund, after reading the other reviews it looks like it would cost me more to try and get my money back! PLEASE, PLEASE, PLEASE, read the review before you buy this JUNK, and I do mean CHEEP JUNK!

Value
Shipping
Quality
Thumbnail of user bonniec305
1 review
4 helpful votes
January 22nd, 2021

I ordered a size up hoping the bras would fit. They are way too small. I bought three. Next time I will read the reviews before I buy anything. You should be ashamed of yourself!.

Tip for consumers:
Don't order from them.

Products used:
None of the bras fit.

Value
Shipping
Quality

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1.7
47 reviews
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