• PrintPlace

PrintPlace

Overview

PrintPlace has a rating of 4.6 stars from 66 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PrintPlace most frequently mention customer service. PrintPlace ranks 38th among Printing sites.

  • Service
    9
  • Value
    9
  • Shipping
    9
  • Quality
    7
Positive reviews (last 12 months): 100%
Positive
32
Neutral
0
Negative
0
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Customer service is possibly worst I have ever seen.
How would you rate PrintPlace?
Top Positive Review

“Great Service”

Katy N.
3/8/24

The process was very easy. They sent me a sample kit for free, they gave me a quote and my flyers look great.

Top Critical Review

“Horrible”

Pat T.
9/30/22

The worst company to deal with. Never received my order or refund. Customer service is a joke all they say is I'm sorry. Think twice before throwing your money away. Ordered 3 day turn around, been almost a month no order. Any other company would have filled the order and shipped it over night.

Reviews (66)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (15)
Thumbnail of user katyn38
1 review
0 helpful votes
March 8th, 2024
Verified purchase

The process was very easy. They sent me a sample kit for free, they gave me a quote and my flyers look great.

Thumbnail of user louh132
1 review
0 helpful votes
March 26th, 2024
Verified purchase

Print Place made the process of ordering our banners very easy. The quality of the banner and the printing are top notch. Thanks Print Place.

Thumbnail of user sepim4
1 review
0 helpful votes
March 11th, 2024
Verified purchase

Great experience ordering bookmarks for a school event. Came quickly and printed well.

Thumbnail of user heatherm2567
1 review
0 helpful votes
March 8th, 2024
Verified purchase

Envelopes arrived exactly as expected and at a cheaper price than the place that I previously did business with. Thank you!

Thumbnail of user kiaw40
1 review
0 helpful votes
March 10th, 2024
Verified purchase

My Eddm flyers were perfect. And arrived quickly. Thank you!

Thumbnail of user mikim33
4 reviews
0 helpful votes
November 3rd, 2023
Verified purchase

I was able to design my own bookmark on their site easily and they printed it beautifully and I was very pleased. Plan yo reorder when we run out! Highly recommended!

Thumbnail of user jasonh2459
1 review
0 helpful votes
November 5th, 2023
Verified purchase

Fast and high quality! We did a custom shape and it surprised how great they looked. Great price as well! Will be back!

Thumbnail of user dianep2091
1 review
0 helpful votes
September 1st, 2023
Verified purchase

I tried to reorder exactly what I had ordered the last time but when I tried to do that they made me re-upload my logo. I inadvertently uploaded one without my address on it. My fault. But if the reorder had been an actual reorder I couldn't have done that. What I received was fine but without my businesses address with my logo.

Thumbnail of user pamc749
1 review
0 helpful votes
November 7th, 2023
Verified purchase

It was exactly what we needed. Ordering was fairly easy once I figured out the design we wanted and we received the products quickly with minimal extra shipping costs. I would definitely recommend PrintPlace.

Thumbnail of user bethanyc160
1 review
0 helpful votes
November 4th, 2023
Verified purchase

The best part to me was being able to design your own and create different versions to see which you like best. We ordered our designs and the quality of the product was great! We will be ordering more in the future.

Thumbnail of user brianaf36
2 reviews
0 helpful votes
November 3rd, 2023
Verified purchase

We use these stickers for our coffee cups! They're great!

Thumbnail of user dji17
1 review
0 helpful votes
October 12th, 2023
Verified purchase

Have used Print Place for many years and never been disappointed. Their work is excellent, pricing is fair. Shipping prices seem a little excessive at time but...

Thumbnail of user sarab1233
1 review
0 helpful votes
October 12th, 2023
Verified purchase

Aside from the great quality and price one of the things I love most about PrintPlace is their terrific customer service.

Thumbnail of user patt841
3 reviews
3 helpful votes
September 30th, 2022

The worst company to deal with. Never received my order or refund. Customer service is a joke all they say is I'm sorry. Think twice before throwing your money away. Ordered 3 day turn around, been almost a month no order. Any other company would have filled the order and shipped it over night.

Thumbnail of user cleob26
1 review
0 helpful votes
August 31st, 2021

I've been using Print Place since 2008, in the past two years, the business has just deteriorated. I thought it was due to covid but it's just terrible. From the wrong files being used as proof's to them adjusting files incorrectly or assuming changes that weren't necessary. I had always used this company because their customer service was great... This is no more. THEY ARE NOW TERRIBLE! From banners to menus to flyers and business cards and postcards they've screwed up every order over the past few years. From cutting incorrectly to printing the wrong proof to printing on shotty quality of paper and banners. It's such a bummer. I've done my last job with this company.

Thumbnail of user racquelf3
PrintPlace S. – PrintPlace Rep

Hi, Cleo. Thank you for bringing your concerns to our attention. We would be more than happy to take a closer look at your order and your concerns. Would you be able to update your review to include your order number so we can review and follow up with you? Thank you.

Customer Care

Thumbnail of user margiew121
1 review
0 helpful votes
November 7th, 2023
Verified purchase

Easy to work with, quality products, quick turnaround.

Thumbnail of user albertd440
1 review
0 helpful votes
November 6th, 2023
Verified purchase

Excellent experience with the design and order process.

Thumbnail of user brianb3861
1 review
0 helpful votes
February 6th, 2023
Verified purchase

Did a great job on my order. Helpful staff. Co vetted an old.JPG file to vector image for minimal charge. Very happy with the results.

Thumbnail of user jennifere1594
1 review
0 helpful votes
April 3rd, 2023
Verified purchase

I love when I need something printed. Since I started using Print Place, there has been no more guessing if the company I use will produce a quality product. Everything I have ordered from these guys is top-notch. The last order I made was beautiful but damaged during delivery. Customer service made this an easy process to get a new one sent. I 110% recommend them!

Thumbnail of user ramzyb1
1 review
0 helpful votes
October 12th, 2023
Verified purchase

My print order was made very quickly and was perfect, colors, edges, paper quality, were all just as advertised.

Thumbnail of user jeffk1365
1 review
0 helpful votes
October 12th, 2023
Verified purchase

My previous orders are a cinch to reorder and when you need to talk to a person, they're there too.

Thumbnail of user glynnettes
1 review
0 helpful votes
October 12th, 2023
Verified purchase

I was extremely pleased with the bookmarks printed. I customized them and they were exactly as I anticipated right down to the color!

Thumbnail of user valerief346
2 reviews
0 helpful votes
August 1st, 2023
Verified purchase

We ordered name tags with our logo on top. The finished product was perfect! Quality of tag is great. Fast turnaround. Highly recommend PrintPlace.

Thumbnail of user joannm483
1 review
0 helpful votes
May 3rd, 2023
Verified purchase

Great experience. Easy to develop tickets and great response from tech staff when I needed help.

Thumbnail of user hyzz
1 review
0 helpful votes
March 8th, 2023
Verified purchase

Few orders w them and its fast, good price and high quality. Not easy to find the frost cards/ or plastic see through cards and I've been pretty pleased with the designs I've made with y'all. Thank you!

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From the business

PrintPlace specializes in fast turn, full color, digital and offset printing, as well as direct mail services.

Business History

Ever since the inception of PrintPlace in 2006, our mission was, and still is, to create a printing company that focuses on its customers and its employees. Everyone who works at PrintPlace.com is here to create a company where customers enjoy doing business.

Our customer service team members are here to make you happy. Our helpful representatives are on-site at our print shop in Arlington, Texas.

The PrintPlace.com art department is comprised of graphic designers whose technical skills are unmatched. They are meticulous about carefully checking every single job before it prints. They will alert you if there are any issues with your bleed, resolution, or other areas. This extra quality check assures you that your artwork will print well.

After your job passes our art check, our pre-press, press room team and bindery staff take care to make sure your order turns out right, every time.

Company Representative

Thumbnail of user racquelf3
PrintPlace S.
Customer Service

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