Products For Automation has a rating of 4.6 stars from 3,263 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Products For Automation most frequently mention customer service, and shopping cart. Products For Automation ranks 13th among Industrial Supply sites.
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Ordering experience was easy. I sincerely hope it is followed up with a successful shipment and receipt of product.
Your web form does not function well. I was offered free shipping but, could not process the order until I put a 2 day shipping charge. Way to bait and switch!!
Ordering experience was easy. I sincerely hope it is followed up with a successful shipment and receipt of product.
Great prices on individual pieces. I can make my own the right way verse buying cheaper junk on Amazon or Harbor Freight etc.
Your product works great, we have used it for a little over a year now and will be converting the rest of our lights to this brand
Excellent products, extremely helpful and friendly customer service
Please note it would have been nice to receive a hole template for the cut out on the ceiling, but none was provided.
Installation instructions are very brief and could be more detailed for the novice or DIY person.
Lamp is very large... took longer than expected to ship them... haven't installed them yet but will report back
Other than one of the 110vac LED's failing, I have no issues. That's why I bought two extra!
Overall, excellent!
The Customer Service Gal was very courteous and knowledgeable. I'm not sure if her name was Anna or Anita, but she's the rrason I came back and completed my order with your Company.
I called to get an immediate answer. The call was quickly answered. My questions were answered. Many sites don't have this level of customer service. It is much appreciated.
Thank you.
I'm a little old fashion. I enjoy talking to someone when placing an order. Although I did talk to a person on product info and she was very business like and kind. Thanks
Overall great experience. Order some clips when I got not really the size I need. Called the team they had no problem helping me get the right size. Great service.
shopping was pretty easy. If products are good too (price was best I found anywhere), I will likely be back.
GreatI receive my order quickly and I love the products I have no problem at all and I'll re-order when necessary thank you so much enjoyed my transactions
I work in the automotive industry and in need of a 45 degree angled flat head tip, preferably v spade tip. since I lost my original one I have had trouble finding a replacement. the tool works perfect for removing trim clips without damaging them. Most of your catalog items don't apply to the automotive trade, but I will check back now and then to see what new items are offed. thank you.
Also, being located in Alaska confuses many online companies with shipping. USPS flat rate is always a great option.
Was simple to find what I was looking for. Had a question and called. the lady that answered was knowledgeable and answered. Made purchase. It dose not get any better than that.
On Ubuntu Linux 18.04: Wanted to use Chrome but PayPal link wouldn't work, even with ScriptSafe plugin turned off. Chrome is normally the most problem-free browser, so this is surprising. Order form wouldn't load properly on Firefox until I turned ScriptSafe plugin off (*not* just "allow everything.") I was then able to use PayPal (on Firefox). Otherwise, everything seems intuitive enough.
And I'd like to see a lower-cost shipping option for an order that ways 0.6 lbs.
I had a question on the item I order, customer service got the answer, super fast. I big pile of ;-) for you guys / gals.
Very easy to find what I needed.
I recommend updated your checkout procedure to allow changing of quantities at checkout. I had to go back and order additional units.
I placed an order last week that needed to be rushed, apparently there was a call from some one other than me to cancel the order. now my parts will be arriving a week late.
I found it very easy to order. Although I have to email and call several times about a ship date. I wish the PFA had an "estimated ship date" listed on the website instead of "pending".
Other than that, I am very satisfied with the product and the price. :)
Easy to order! It was the size I was looking for. Earlier, clamps were bought from you which were not the size I was expecting. It was an error of mine, not yours. Will keep them anyway!
If it arrives as promised I will be a happy customer. If not I will be making a lot of unflattering posts about this company.
Very good selection of products for what I was looking for, and website is very very easy to navigate.
Ordering the items was very easy and very fast. Items were shipped to me very fast also. The items were exactly as described in the ON-Line advertisement.
Great service, I was treated like a big buyer. I will be back and share my satisfaction with others. Easy website, fast service. Thanks
There are a few bugs in your web site shopping cart. When on updates the quantity, sometimes it adds to the previous number rather than replacing it, then other times it does replace it. Also, when going between boxes and back panels, the software mapping got confused and the previous screen did not work correctly.