• Products For Automation

Products For Automation

Overview

Products For Automation has a rating of 4.6 stars from 3,263 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Products For Automation most frequently mention customer service, and shopping cart. Products For Automation ranks 13th among Industrial Supply sites.

What reviewers want you to know

Positive highlights

  • I had a question on the item I order, customer service got the answer, super fast.

Critical highlights

No critical highlights yet

How would you rate Products For Automation?
Top Positive Review

“Ordering experience was easy”

Lori E.
1/31/20

Ordering experience was easy. I sincerely hope it is followed up with a successful shipment and receipt of product.

Top Critical Review

“Your web form does not function well”

Chip A.
1/11/18

Your web form does not function well. I was offered free shipping but, could not process the order until I put a 2 day shipping charge. Way to bait and switch!!

Reviews (3,263)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (8)

Reviews from Related Businesses

Thumbnail of user lorie72
Lori E.
2 reviews
0 helpful votes
January 31st, 2020
Verified purchase

Ordering experience was easy. I sincerely hope it is followed up with a successful shipment and receipt of product.

Thumbnail of user laurenc281
Lauren C.
1 review
0 helpful votes
January 13th, 2020
Verified purchase

Great prices on individual pieces. I can make my own the right way verse buying cheaper junk on Amazon or Harbor Freight etc.

Thumbnail of user stt13
ST T.
1 review
0 helpful votes
June 15th, 2020
Verified purchase

Your product works great, we have used it for a little over a year now and will be converting the rest of our lights to this brand

Thumbnail of user lawrenceh91
Lawrence H.
1 review
0 helpful votes
April 24th, 2020
Verified purchase

Excellent products, extremely helpful and friendly customer service

Please note it would have been nice to receive a hole template for the cut out on the ceiling, but none was provided.

Installation instructions are very brief and could be more detailed for the novice or DIY person.

Thumbnail of user johnh1124
John H.
1 review
0 helpful votes
May 28th, 2020
Verified purchase

Lamp is very large... took longer than expected to ship them... haven't installed them yet but will report back

Thumbnail of user philipg189
Philip G.
1 review
0 helpful votes
July 4th, 2020
Verified purchase

Other than one of the 110vac LED's failing, I have no issues. That's why I bought two extra!

Overall, excellent!

Thumbnail of user stevenm745
Steven M.
1 review
0 helpful votes
February 19th, 2020
Verified purchase

The Customer Service Gal was very courteous and knowledgeable. I'm not sure if her name was Anna or Anita, but she's the rrason I came back and completed my order with your Company.

Thumbnail of user gener211
Gene R.
1 review
0 helpful votes
April 8th, 2020
Verified purchase

I called to get an immediate answer. The call was quickly answered. My questions were answered. Many sites don't have this level of customer service. It is much appreciated.
Thank you.

Thumbnail of user franklinw47
Franklin W.
1 review
0 helpful votes
January 23rd, 2020
Verified purchase

I'm a little old fashion. I enjoy talking to someone when placing an order. Although I did talk to a person on product info and she was very business like and kind. Thanks

Thumbnail of user timr138
Tim R.
1 review
0 helpful votes
June 18th, 2020
Verified purchase

Overall great experience. Order some clips when I got not really the size I need. Called the team they had no problem helping me get the right size. Great service.

Thumbnail of user anonymousr868
anonymous R.
2 reviews
0 helpful votes
May 15th, 2020
Verified purchase

shopping was pretty easy. If products are good too (price was best I found anywhere), I will likely be back.

Thumbnail of user buttsd
Butts D.
1 review
0 helpful votes
March 21st, 2020
Verified purchase

GreatI receive my order quickly and I love the products I have no problem at all and I'll re-order when necessary thank you so much enjoyed my transactions

Thumbnail of user barbiev
Barbie V.
1 review
0 helpful votes
May 21st, 2017
Verified purchase

I work in the automotive industry and in need of a 45 degree angled flat head tip, preferably v spade tip. since I lost my original one I have had trouble finding a replacement. the tool works perfect for removing trim clips without damaging them. Most of your catalog items don't apply to the automotive trade, but I will check back now and then to see what new items are offed. thank you.
Also, being located in Alaska confuses many online companies with shipping. USPS flat rate is always a great option.

Thumbnail of user jerryl84
Jerry L.
1 review
0 helpful votes
January 9th, 2020
Verified purchase

Was simple to find what I was looking for. Had a question and called. the lady that answered was knowledgeable and answered. Made purchase. It dose not get any better than that.

Thumbnail of user paull457
Paul L.
1 review
0 helpful votes
January 4th, 2019
Verified purchase

On Ubuntu Linux 18.04: Wanted to use Chrome but PayPal link wouldn't work, even with ScriptSafe plugin turned off. Chrome is normally the most problem-free browser, so this is surprising. Order form wouldn't load properly on Firefox until I turned ScriptSafe plugin off (*not* just "allow everything.") I was then able to use PayPal (on Firefox). Otherwise, everything seems intuitive enough.

And I'd like to see a lower-cost shipping option for an order that ways 0.6 lbs.

Thumbnail of user robertm906
Robert M.
2 reviews
0 helpful votes
June 23rd, 2020
Verified purchase

I had a question on the item I order, customer service got the answer, super fast. I big pile of ;-) for you guys / gals.

Thumbnail of user tomosbornei
TomOsborne I.
1 review
0 helpful votes
April 2nd, 2020
Verified purchase

Very easy to find what I needed.
I recommend updated your checkout procedure to allow changing of quantities at checkout. I had to go back and order additional units.

Thumbnail of user davidm878
David M.
3 reviews
1 helpful vote
November 6th, 2019
Verified purchase

I placed an order last week that needed to be rushed, apparently there was a call from some one other than me to cancel the order. now my parts will be arriving a week late.

Thumbnail of user lisas1019
Lisa S.
1 review
0 helpful votes
February 14th, 2019
Verified purchase

I found it very easy to order. Although I have to email and call several times about a ship date. I wish the PFA had an "estimated ship date" listed on the website instead of "pending".

Other than that, I am very satisfied with the product and the price. :)

Thumbnail of user kennethy44
kenneth y.
1 review
0 helpful votes
April 20th, 2020
Verified purchase

Easy to order! It was the size I was looking for. Earlier, clamps were bought from you which were not the size I was expecting. It was an error of mine, not yours. Will keep them anyway!

Thumbnail of user davidw920
David W.
2 reviews
0 helpful votes
January 30th, 2020
Verified purchase

If it arrives as promised I will be a happy customer. If not I will be making a lot of unflattering posts about this company.

Thumbnail of user johnnys240
Johnny S.
1 review
0 helpful votes
March 12th, 2020
Verified purchase

Very good selection of products for what I was looking for, and website is very very easy to navigate.

Thumbnail of user richardr1343
Richard R.
1 review
0 helpful votes
May 13th, 2020
Verified purchase

Ordering the items was very easy and very fast. Items were shipped to me very fast also. The items were exactly as described in the ON-Line advertisement.

Thumbnail of user maryd623
Mary D.
1 review
0 helpful votes
July 11th, 2019
Verified purchase

Great service, I was treated like a big buyer. I will be back and share my satisfaction with others. Easy website, fast service. Thanks

Thumbnail of user michaeln370
Michael N.
1 review
0 helpful votes
July 16th, 2019
Verified purchase

There are a few bugs in your web site shopping cart. When on updates the quantity, sometimes it adds to the previous number rather than replacing it, then other times it does replace it. Also, when going between boxes and back panels, the software mapping got confused and the previous screen did not work correctly.

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4.6
3,263 reviews
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