Promstyle has a rating of 1.0 star from 47 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Promstyle most frequently mention customer service, and full refund problems. Promstyle ranks 4897th among Clothing sites.
After reading all these bad reviews, i wish that i read them before i paid $157.00 for a dress that might not even look like the picture when it gets here. I ordered 5 days ago and you would think that they would at least let me know when the dress will be shipped. Big mistake on my part, i should know better. I may have to cut my losses and chalk it up to experience. Had to click one star just to write this but it really is -double zero!
My daughter ordered a dress that didn't fit. We asked many times for the return info. After nearly 3 weeks they finally gave it to us, after suggesting we keep the dress and buy a new one?! We mailed it back and it has been sitting in customs for three weeks. No refund. They have no incentive to get it out of customs and thus won't give us our money back despite their policy saying they would. Horrible company. Never buy from them!
Tip for consumers:
Horrible company.
Products used:
I returned the dress as per their policy and didn’t get any refund!!
Items were nothing like pictured, they will only offer a 10% compensation when attempting to request full refund. This is a BIG SCAM!
Imaging waiting for a beautiful dress to come, type end up with TRASH and the company is telling you wear the TRASH we will give to $10 back.
I wish I had read some reviews before purchasing. Never again.
Tip for consumers:
Do it BUY from website
Products used:
None
After reading all these bad reviews, i wish that i read them before i paid $157.00 for a dress that might not even look like the picture when it gets here. I ordered 5 days ago and you would think that they would at least let me know when the dress will be shipped. Big mistake on my part, i should know better. I may have to cut my losses and chalk it up to experience. Had to click one star just to write this but it really is -double zero!
Tip for consumers:
DO NOT BUY ANYTHING FROM THIS COMPANY
This service is degrading! The dresses are not what they look like online. They argue with you to get your money back. I ordered a dress for my birthday paid for expedite shipping and I didn't get my dress on time and they send a totally different dress than what I ordered. Now they're trying to force me to keep the dress and offer 10% mind you the dress was $200 please do not order from here! It's a scam!
Tip for consumers:
Do not order
The dress we received was HORRIBLE! They also run rosedressed. They wouldn't refund me the whole amount and only suggested 30% of my money back. On top of that, if I wanted a full refund, I would need to send the dress back which would cost $100 to return. I am really pissed about this because it's like I just gave them my money like I have a money well or something to pull from
Tip for consumers:
Buyer beware. Promstyle, Rose Dressed, and countless others are ran by the same people.
Products used:
Purchased a dress that’s not worth wearing, so no product was used
I ordered a jumpsuit for my birthday, and they sent me a cheap piece of $#*!. No return info or nothing. They steals other companies looks just to scam. DO NOT BUY
Products used:
Jumpsuit
Horrible company and customer service. Do not order from this company! I've been trying to get a refund and now the email listed on the website is no longer accepting emails. Please see the photo's attached to this review, save your money and shop with a legit company! Buyer Beware, Complete Scammers!
Tip for consumers:
I wish I had seen all the reviews prior to placing my order. I tried to add my proof of purchase but kept getting an error message.
Products used:
None, I returned the dress the same day I received it. I sent it back and it's been 8 days and no refund.
The size described does not match the product, I bought 3 dresses none of them fit, they wanted to refund me only 20% of the product, I sent the product back to them because it did not fit, their measurements do not match. The product is stuck in customs, I lost my money and they didn't refund me. Apart from the online service which is terrible
This site is horrible. I ordered a $170 dress. Didnt arrive on time and when it did it was not the same as the picture and it was a Large. I was emailing with customer service before the dress arrives and they said if it was damaged or the wrong size they would refund. When reached out because it was the wrong size, they offered a 10% refund. Now they wont answer my emails and wont proceso my refund. Im stuck with this discgusting dress. DO NOT ORDER FROM THEM
You will not get what is pictured and then they give you the run around about a refund until the time expires for a refund. The dresses arrived sooner than expected however the items were not as pictured. One dress clearly looks like sequins on their site, described as sequins on their site arrived as a shiny material that kinda ISNT sequins. The email you responses two days apart. Customer Service is just as bad as the replication of the dress they sent.
Tip for consumers:
Fake scammers
Please don't buy from Promstyle the dresses are trash and cheap. And it's hell trying to get a refund. I'm so livid with this company then they want you to mail it back to China. A total RIP OFF. BEWARE the left pic is what I wanted the mess in my hand is what I got
Products used:
None
I tried to order my daughter a graduation dress I ordered in may my daughter graduation was last Tuesday and I still haven't received the dress and I'm having a hard time just trying to get my money back they can locate the dress and asking for more time but there is no use for it I been asking for weeks to cancel nd send my money back will never order from them
Tip for consumers:
Don’t buy from them
Products used:
Not sure
Do not buy from this website they send you a completely different product from what you ordered. Lost $107.95 Then they turn around and tell you you can only receive 10% discount with a reply of "Keep the dress","We Reviewed your pics only a slight difference" when the product received is completely different from what was ordered! Alert do not buy from Promsstyle!
Do not buy from this Scam Artist sham of a company. Lies Lies & when you finally dispute charge you are shipped something cheap with glitter rubbing off smooshed in a white bag from China. The item is something that looks nothing like the lovely dress ordered. The USA shipping label is put on the packaging in California. They then use proof of delivery to say you received item as agreed - granted months later & you are recharged by your credit card dispute department. The company has a sham website and nothing is located here in the USA. They use a mail service to put a no return label that says USA. They shuffle around emails, company names & use fake names to cover their tracks. Do not buy from them. Your event will be ruined if you think you will have a delivery in time & what does arrive is not what is expected. The gloves look like cheap fabric and fit worse than dish washing gloves. Nothing is anything like the photos shown. Plus, your card recharged with months of disputes that you lose to reopen dispute. The government should find out what or who we are actually funding with thousands of prom dress orders- or at least have the scam websites removed to protect consumers. I have letters & correspondence— still pending disputes & fighting hundreds in charges, so no photos until this is closed. My card number had to be reset & what a mess with that too … all autopay charges were declined until updated. All because I did not heed the warnings about this scam. Anything good posted is fake reviews.
All I can say is that I did not get what I ordered. I attached pictures below and as you can see, that is clearly NOT the dress pictured on the website. The dress I received looked like a cheap Halloween costume made by someone without skills. I tried to return the dress and was offered a 10% refund. WTH! The cost to ship the dang thing back would cost me more than what I paid for it. I am so pissed. I want everyone to know that I hate this company. Do not believe the pictures on the site. You are not going to receive anything close to what's advertised. And they give 2 F's. They will take your money and laugh when you want it back.
Tip for consumers:
Do not purchase from this site. You will be disappointed and will only be offered a 10 to 30% refund. Return shipping will be at your expense and cost more than it’s worth.
Products used:
I did not use any of the products received
I received a dress that looked nothing like the picture. It didn't fit and they try to make you keep it. I paid $28.80 to return it and they refused it. I got it back in the mail and no refund. The phone number doesnt work and the email is full.
Tip for consumers:
International purchases that go so wrong ruin it for the businesses that are honest.
Products used:
none
I ordered my daughters prom dress and never received a shipping notice email after 10 business days passed. My daughters friend got her dress and it looked like a Halloween costume. Their customer service is horrible. All you get is an email through complaints that the dress shipping time has changed. The website says no shipping cost over $99 orders. They even taxed me an additional $5 charge for international shipping. (Separate charge). Thank goodness my bank was not going for their scam. I drove 5 hours for a 2nd dress last minute. DO NOT buy from this site. You will get ripped off!
Products used:
Nothing! The dress never shipped!
These people are not right. The dress came and looks like it was made by a beginner in a sewing class. One of the little shiny things were stuck in the zipper and the dress wouldn't even unzip. The picture looks li KK e it's glass or something shiny the dress is made out of and they made a dress out of tiny shiny circles. HORRIBLEEEEEEEEE. Don't waste your time
Products used:
These people are just scammers and when you try to return they act like they don't know what you ordered. Oncly contact via email.
Scam scam scam. My dress looked nothing like the photo. They blamed it on shipping. They only offered to give me 10% compensation. Do not purchase from here.
SCAM - False advertising don't spend your money until you read the reviews! LOOK AT THE PICTURES - EVIDENCE!
THEY DO NOT DESERVE A STAR THEY ARE -0 TRASH!
Tip for consumers:
SCAM - PLEASE READ REVIEWS THE QUALITY OF PROMSTYLE CLOTHING IS EXTREMLY POOR. EXAMINE ALL PHOTOS POSTED CRAFTSMAN SHIP OF THEIR WORK IS A "JOKE"
Products used:
NONE
Not only was the dresses I ordered partially damaged but looks absolutely nothing like the image I seen and I've tried emails numerous of time ma for emails not to be received.
The promsstyle site offers beautiful formal wear dress pictures, but the actual dress looks nothing like what I ordered. The 5-star rating on the site for the dress I ordered is also fake. The dress looks like a rag of a dress that someone threw out after a Halloween party. I am not sure how this company remains in business.
If you are reading this, you didn't fall for the reviews on their site.
Thank you!
Tip for consumers:
Do not buy from Promsstyle- The company is a SCAM.
Products used:
Could not use the dress- This is for Promsstyle website
Do not buy from this site I bought two dresses and they look nothing like the pic on the site. They will give you a Hard time for the refund! Do not buy from here the dresses look like they are from the dollar store no I'm not exaggerating.
Tip for consumers:
Be aware and don’t use this site
Products used:
None they scammed me
This is definitely a scam I ordered a dress on the 19th of January it says order will be shipped it 24hrs plus I paid for expedited shopping which they say 1 to 3 days I will receive and today is the 7th I miss ma fren party and still no.dress I need 100% of my money back and i will ne contacting my bank.these people are scammers do not order from them I wish I had read the reviews earlier.zero ratings not even a 1
Tip for consumers:
Don't buy anything it's fake
Products used:
Still havent received it and no tracking detail is available
Do not shop at this place the merchandise is nothing like they say and when you contact them they tell you to keep the clothing and they want to refund 10% total nonsense
Tip for consumers:
Please do not buy here I repeat do not buy here the clothing is nothing like the pictures they post and it is cheap feathers from my dress was falling everywhere I’m so pissed
Products used:
None
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