Reborndollsshop.com has a rating of 1 star from 10 reviews, indicating that most customers are generally dissatisfied with their purchases. Reborndollsshop.com ranks 25th among Dolls sites.
Took an absurd amount of time to get here and the doll is a total piece of garbage. When you contact them about returning it they offer a 10% refund. You have to press the chest for heartbeat/sound and it's only both simultaneously. Upset baby crying for her daddy.
This is drop ship reseller. The exact same dolls are half the price on amazon. I'd recommend going there. They also didn't send any tracking info until I contacted them asking to cancel the order
My order looked nothing like what I purchased. Trying to return it was a nightmare. They offered me 30% back and I would have to pay an additional $75.00 to return the hideous doll they sent. In the long run, I lost out completely. Please be wary. If I could give less than one star I would.
Tip for consumers:
Do not expect to get what you ordered. The doll looked like something from Dollarama or at the very best Walmart. Proceed with caution.
Products used:
I purchased a "reborn" doll from their site. It did not look even vaguely what I had spent a chunk of money on. On trying to return the ugly doll, they offered to return 30% of the price and I would have to spend $75.00 to send the order back to China.
The doll looks NOTHING like what it should and it was EXPENSIVE. My poor daughter was so excited and this was a gift. I feel horrible for her. Here's a photo of what we expected and what actually came.
I ordered a doll for my kids bday. Ironically I am a journalist and in hindsight, this was a decent scam. The doll looks nothing like what was ordered, the price changes every time to refresh the page and then you get a response to your complaint from someone whose name literally means "a classic French technique which consists of making small incisions in a chicken breast - or any other type of meat - into which you place herbs or other flavourings". Gold! So basically we have a doll that could have been made by a 4 year old in a sweatshop and it cost me the grand total of $160 Aussie. Don't bother with this $#*!show. I ordered the one in pink, with heartbeat, coos and breaths. They claim I ordered the basic doll (in white). WTAF?
Tip for consumers:
Total crap show. Doll looks like its from the dollar shop. Clothes are cheap as. Doesn't do anything at all but they like to play on emotions and then try to convince you that what you got was what you ordered. Just don't!
Hi,
I purchased a doll for my daughter. When it arrived it was very cheap quality and did not look anything like the pictures. I returned the doll to The Reborn Doll Shop and they have not given me my money back and have kept the doll saying they can't locate the doll. Terrible customer service
Amy
Products used:
Children’s doll
I ordered a full silicone doll for over $100 and they sent me a crap plastic doll that I can purchase from the store for $30 and I have tried to contact them numerous times but they refuse to respond and take responsibility for scamming me and others
Tip for consumers:
Do not be fooled....of you want a real reborn doll go to reborn.com do not use reborndollsshop.com
Products used:
None. I opened the box and found it was not what I paid a lot of money for and immediately tried reaching them
THIS WEBSITE IS A SCAM! They take your money and "send" the product to an incorrect address. Tell you its been delivered and ask for proof that it hasn't. The shipping company has confirmed the incorrect address but that isn't proof. Absolutely disgusting!
Missing an arm, and just plastic. I've ordered other babys from this website. Like a silicone baby, but its just plastic! Don't buy from this site
DODO NOT ORDER FROM THIS COMPANY! I bought a doll and crip from Reborbdollshop.com on 12/15/23 and the additional $2.99 for VIP services. Their website glitched and 2 orders went through instead of just one. Charging my card $154.97 twice. I reached out to cancel one of the orders receiving a response from Mia that my order was canceled and to allow 7-14days for a refund. It has been well over 14 days and I have yet to receive a refund. Every time I ask about it, they tell me that they had not collected payment therefore my order was canceled. I have sent them back my inital response from Mia and finally got another email from Yana that they re-issued a refund and to allow another 7-14 days. For the other order they I meant to place my doll finally came in 1 month later and it is not the doll they I ordered. I paid extra for the heartbeat and sound. The doll that I received does not have any place for a batter pack and does not make noise. What they sent me was a $30 doll for $154.97. Like many others, I wish I would have read the reviews before placing my order. NOT ORDER FROM THIS COMPANY! I bought a doll and crip from Reborbdollshop.com on 12/15/23 and the additional $2.99 for VIP services. Their website glitched and 2 orders went through instead of just one. Charging my card $154.97 twice. I reached out to cancel one of the orders receiving a response from Mia that my order was canceled and to allow 7-14days for a refund. It has been well over 14 days and I have yet to receive a refund. Every time I ask about it, they tell me that they had not collected payment therefore my order was canceled. I have sent them back my inital response from Mia and finally got another email from Yana that they re-issued a refund and to allow another 7-14 days. For the other order they I meant to place my doll finally came in 1 month later and it is not the doll they I ordered. I paid extra for the heartbeat and sound. The doll that I received does not have any place for a batter pack and does not make noise. What they sent me was a $30 doll for $154.97. Like many others, I wish I would have read the reviews before placing my order.
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