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Overview

Rentapartments.com has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.

How would you rate Rentapartments?
Top Critical Review

“Briargrove at vail dallas is the WORST”

Betty K.
7/10/19

Update: its been over a month, and my window is still NOT fixed. They have NO sense of urgency when it comes to fixing things. I swear every since steve and kelly came, the apartments are going down hill. They always want to go the cheaper route for them, no matter how much of an inconvenience it is for the residents. I hate i even signed a lease. Im NEVER late so why am i having soool many issues with them. Flies keep flying in my apartment and i have no way to stop it. I bet they even lied about ordering the window. Wouldn't take this long if it was managers that actually care about EVERY tenant! I soooooo miss JEN and Tara, they treated EVERYONE like family! My daughter spoke to Kelly twice today, and kelly just looked at her. Kelly was glad to hold a WHOLE conversation with this Mexican guy but, wouldnt even speak to my 4 year old. I really hate Kelly's attitude and ways. Christina is awesome tho. These apartments are entirely too much, and when something needs to be fix it takes entirely too long. I called in about my window 3 weeks ago, and still NOTHING. I have all kinds of bugs in my home, and i mentioned this ti kelly and u can tell she doesnt care! They ONLY want your money and they dont care about us! I hate they changed management because they were sooo nice. They are changing their hours, NOT for the CUSTOMERS, but for them. They come in later and leave the same time instead of leaving later. They MAKE us pay for valet that hardly ever picks up. They never pick up on any holidays, and they even make their own holidays so they dont have to pick up. They always changing for the WORST! Christina is AWESOME!

Reviews (1)

Rating

Timeframe

Other

Thumbnail of user bettyk19
9 reviews
13 helpful votes
July 10th, 2019

Update: its been over a month, and my window is still NOT fixed. They have NO sense of urgency when it comes to fixing things. I swear every since steve and kelly came, the apartments are going down hill. They always want to go the cheaper route for them, no matter how much of an inconvenience it is for the residents. I hate i even signed a lease. Im NEVER late so why am i having soool many issues with them. Flies keep flying in my apartment and i have no way to stop it. I bet they even lied about ordering the window. Wouldn't take this long if it was managers that actually care about EVERY tenant! I soooooo miss JEN and Tara, they treated EVERYONE like family!

My daughter spoke to Kelly twice today, and kelly just looked at her. Kelly was glad to hold a WHOLE conversation with this Mexican guy but, wouldnt even speak to my 4 year old. I really hate Kelly's attitude and ways. Christina is awesome tho. These apartments are entirely too much, and when something needs to be fix it takes entirely too long. I called in about my window 3 weeks ago, and still NOTHING. I have all kinds of bugs in my home, and i mentioned this ti kelly and u can tell she doesnt care! They ONLY want your money and they dont care about us! I hate they changed management because they were sooo nice. They are changing their hours, NOT for the CUSTOMERS, but for them. They come in later and leave the same time instead of leaving later. They MAKE us pay for valet that hardly ever picks up. They never pick up on any holidays, and they even make their own holidays so they dont have to pick up. They always changing for the WORST! Christina is AWESOME!

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