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Reptile City has a rating of 2.33 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Reptile City ranks 46th among Animal Other sites.
This makes twice I've ordered with this company. I've paid for the fastest shipping they offer, which is supposed to be 1 to 2 business days to ship out. Both times have taken 6 days. The packing job is kind of messy. I almost thru away my pacman frog, because it was in a tiny cup in the middle of crumpled up newspaper. They animals were healthy. But that's about all the good I can say. Customer service seems to have a short fuse when it comes to responding to queries by concerned customers. Unless you don't mind waiting much longer than you paid for and expected, go somewhere else.
This makes twice I've ordered with this company. I've paid for the fastest shipping they offer, which is supposed to be 1 to 2 business days to ship out. Both times have taken 6 days. The packing job is kind of messy. I almost thru away my pacman frog, because it was in a tiny cup in the middle of crumpled up newspaper. They animals were healthy. But that's about all the good I can say. Customer service seems to have a short fuse when it comes to responding to queries by concerned customers. Unless you don't mind waiting much longer than you paid for and expected, go somewhere else.
They took my money, never sent my snake and never returned my money! Plain and simple SCAM! They ruined my grandson's birthday!
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