Rescuemycar.com has a rating of 1.0 star from 3 reviews, indicating that most customers are generally dissatisfied with their purchases.
Absolutely dreadful service. Left me stranded on a busy motorway for over an hour, although quick to take £40 excess over the phone in dangerous situation then relayed me to nearest services. Waited there for another 5 hours with texts telling me of delays then no contact whatsoever. I called them again after nobody turned up to be cut off after waiting ages. Eventually got relayed to garage (only 110 miles away) 9 hours after initial breakdown. So much for being a single female pensioner with a heart condition. RMC not interested in my complaint at all - they responded with several inaccuracies which I had to correct, only for them to pass on meaningless apologies. Needless to say their very untimely reminder to renew my subscription will not be taken up! Will never use them again.
Please don't use rescue my car.
They do not do what's advertised or what's in their terns and conditions.
Staff are useless and the boss is even worse.
I have just received my credit statement to find I have bought cover that I did not know about. I had trouble submitting my payment so I gave up and bought a policy from the AA, they say I should have had an Email to download a policy, I think that might have been a clue that the payment had gone through but I never received one. Their attitude is tough luck, can not get a refund because 14 days have passed, thats 14 days I never knew I had their policy, I have nothing except a bill to pay.If anyone has trouble submitting a payment this could happen to you.
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