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Roomster Reviews has a rating of 2.0 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Roomster Reviews ranks 408th among Blog sites.
Wouldn't recommend this to my enemy. The user face is terrible. Customer service is trash. False service rendered. Extremely disappointed in it. Just an expensive Craiglist. Starting with needing to override the social media requirement, being required to authorize my ID, then finally getting into the account to discover the filter options are too limited, and have an inbox full of spam. The map doesn't allow a zoom. Most of the ads are spam and lack pictures. I'm clicking entire unit, but being shown room shares. Every time I click something, I have to reload the previous page, and all the results change. Both from desktop and cell. In the first few minutes I'd already receive 5 spam messages. Super disappointed. I would like a refund of both my membership and ID verification.
As a California resident would like to have all my data purged from this account, but the company said that this is what I agreed to in their forced terms and conditions and was unwilling to correct the situation. Which is in violation of the Privacy Act.
Okay folks let's review;
If it looks to good to be true it most likely is. I've been on Roomster for a few days because I was dumb enough not to read the review(s) with respect to customer service or real time application (my fault). But anyone I can help in this review, hopefully, will be grateful be us renters are: 1. Looking for a deal, 2. Are on limited resources, 3. Relocating to pursue dreams, 4. Trying to avoid being homeless. Roomster said they have a complaint rating of 0.003%, figuring how much business they are doing and the money they are making should be more like 0.001% which could resolved by providing a legitimate site, with real people offering real properties at real prices.
When you inquire about a room you get limited auto responses or none at all. When on Craig's list you get redirected to their site. And the scam begins. They request you sign up for identity verification.
Roomster couldn't care less if that $25.00 is the difference between eating or finding shelter. They couldn't care less about all the negative postings on this site alone.
Customer service is key. Stay in business long term by be legit and satisfying your customer base.
In southern Cali, these email addresses are referrals to Roomster and if they say go here to verify you'll get shorted $25.00 with a weekly $9.99 renewal fee if you don't cancel prior to renewal.
Katrinasmanley81, mariamila1720, - (multiple listing in valley village and Long Beach), www.myroom69.site, www.bed5.site. Stay focused and on point... it's important! I've also been contacted by scammers requesting money up front to a site unseen property or showing younger women renting out property. Again be careful this is a predatory site.
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