• Rk Audio

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Overview

Rk Audio has a rating of 4.2 stars from 5 reviews, indicating that most customers are generally satisfied with their purchases. Rk Audio ranks 15th among Music Equipment sites.

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How would you rate Rk Audio?
Top Positive Review

“Customer service was Outstanding...”

Jamal K.
10/15/20

Great at keeping me updated on DJ gear that was back ordered. As soon as it was available he shipped my equipment out and was very reliable. Thanks again RK Audio

Top Critical Review

“Great price no service after sale”

Manuel R.
9/30/20

Bought the Pionner XDJ-XZ from Ravi great price and fast shipping Item arrived and was put in storage finally booked my first post covid gig and open up my controller only to find that the left deck was not working. I reached out to Pioneer DJ and they sugested I send it back to place of purchase or send it in for repairs. My issue is that I could not use my new $2,000 Contoller for the gig and still have to pay for shipping on a brand new controller. BEWARE WHEN PURCHASING FROM RK AUDIO they have no service after the sale THEY OFFERED THEN RETRACTED TO PAY FOR SHIPPING FOR MY ITEM TO HAVE IT SERVICED VERY DISSAPOINTED

Reviews (5)

Rating

Timeframe

Other

Thumbnail of user jamalk22
1 review
0 helpful votes
October 15th, 2020

Great at keeping me updated on DJ gear that was back ordered. As soon as it was available he shipped my equipment out and was very reliable. Thanks again RK Audio

Thumbnail of user robbyk12
1 review
0 helpful votes
October 14th, 2020

Best prices and best service! Gave me free shipping and 30days return with an exchange with no problem - i will use them again for all my proaudio and lighting needs

Thumbnail of user jackb984
1 review
0 helpful votes
October 14th, 2020

Excellent experience. Responsive and also patient about figuring out my specific order parameters. Felt confident with placing big ticket item

Thumbnail of user manuelr153
1 review
0 helpful votes
September 30th, 2020

Bought the Pionner XDJ-XZ from Ravi great price and fast shipping Item arrived and was put in storage finally booked my first post covid gig and open up my controller only to find that the left deck was not working. I reached out to Pioneer DJ and they sugested I send it back to place of purchase or send it in for repairs. My issue is that I could not use my new $2,000 Contoller for the gig and still have to pay for shipping on a brand new controller. BEWARE WHEN PURCHASING FROM RK AUDIO they have no service after the sale THEY OFFERED THEN RETRACTED TO PAY FOR SHIPPING FOR MY ITEM TO HAVE IT SERVICED VERY DISSAPOINTED

Thumbnail of user rogerp
1 review
1 helpful vote
March 31st, 2010

Hands down the best customer service in the music gear industry - Every time I deal with them, It continue to be amazed me. I'd much rather deal with them than those dumbasses over at Guitar Center, and the loyalty factor will keep me buying from them. I fully endorse rkaudio, despite the great prices.

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