Sakuraco

Unlike every single subscription service, Sakuraco does not send renewal emails before charging your payment method. So, if you only wanted to experience the boxes for a year and think, since you only signed up for a year that's all you'll receive, you'd be wrong! And your card will be charged out of the blue and without your permission. Deceptive business practice and overall shady.

Sakuraco puts together wonderful snack boxes with an interesting assortment of sweet and savory items! We especially love the different tableware items we have received! Fully recommend Sakuraco for a delightful, Japanese snacking experience!

The first box was shipped on november the 17th, the second one was shipped on december the 19th. Today is january the 8th and none of my boxes have arrived yet! - writing from Italy.

Also, I totally didn't buy the second box on purpose. It appeared as if I was only buying one month, the next month they charged me out of the blue and that's when I realized it was actually a monthly plan.

Large range of tasteful products prepared with care. Receiving the boxes each month brings a little bit of the Japanese magic and tradition to our home.
Thank you Sakuraco

Amazing, beautiful snacks with flavors uncommon to where I am from. Definitely worth the money in my opinion. Absolutely adorable plate this month and the sakura tea is so pretty

Got a discount for a major discount for a year long subscription box at a time when I could financially afford it.

Most of the boxes were pretty mid, maybe 3-4 out of the 8-10 items were good but that's expected of a subscription box.

A year passes and I received no prior notification/reminder when the forced renewal will happen. I'm suddenly charged at midnight. 10 minutes after I'm charged, I go to cancel the subscription and submitted a ticket to ask if there's any way to cancel the subscription or even change it from a $550 year long subscription to just one month but no matter how much I plead, they say there's a no refunds policy. I hope they take this money and donate to the Japanese charities to cover the recent disasters because otherwise I'd be pretty upset with the whole situation.

Every other subscription service I've had either remind you when they're about to take over half a grand from you or their customer service team is pretty nice about giving concessions to polite and genuine requests but having an absolutely no refunds policy feels gross for a company to have.

They offered to not send me any boxes and instead give me credit to buy items worth the boxes on their store but I didn't want to spend the money to begin with so this has been a super negative experience for me.

My husband ordered a box similar to this company for our daughter and Sakuraco for me for Christmas! As things have slightly winded down we all sat down steeped some matcha with genmaicha and enjoyed reading through the booklet and sharing each snack. I have a 14yo and 10 yo and they both enjoying hanging out and tasting all the scrumptious snacks. Some came as a single packet but we also received a whole pack of individually wrapped daifuku! It was so fun drinking tea and sharing! This is a great gift for a family activity once a month! Iitadakimasu!

Oh best of all... this company included a cute made in Japan snack dish! It will be my favorite dish! Hope to collect more!

Seriously, I am extremely disappointed for this time round.
Received the box dented, very badly.
Sadly, those crackers inside the box has broken.

Shoddy packaging. Found a snack is not supposed in this box. Also the Usagi Marshmallow did not come in a pair! Why? (Photo as attached) pls explain. Thanks.

We really enjoy getting our monthly Sakura Co box of goodies. The sweets, savory treats, tea and some item (plate, chopsticks). This month's plate was special- reminiscent of kintsugi craftwork.

Just got my first box And I am so excited to try everything! It was gorgeously packaged, the book that comes with it is great, the houseware this month was a cloth to wrap stuff in elegantly, and what I've tried of the snacks are delish! My only issue was that there were two items in the box that I couldn't find in the book and as I have dietary restrictions, I will have to give those to my husband to be my guinea pig. But I am so excited and can't wait to tuck into everything! I tried the lemon jelly. So good. And the mochi. Seriously fun and yummy! It's a food adventure in a box! Thanks Sakuraco

I placed my order on 12/13. My packaged was marked delivered on 1/3 and after 72 hours of not seeing my package actually delivered, I contacted Sakuraco. I even spoke directly to a mailman to help me check for all the packages and he couldn't find anything from Sakuraco. Almost a week later, Sakuraco still refuses to refund me.

Salve, ho deciso di lasciare la mia review in italiano perché la vostra incredibile box è arrivata fin in Italia. Sono deliziose, un piccolo pezzetto di Giappone :) La box di febbraio è quella che mi è piaciuta di più.

This is my first Sakuraco box and what a treasure it is! So many fascinating treats, the box seemed bottomless! And the Tsikimi rabbit dish is a piece of art. The booklet that comes with the box has beautiful pictures and information for each one of the items, plus a wonderful story of the Moon Festival. Having celebrated it while living in Taiwan and China it was fascinating to learn about the way the Japanese people experience this time of the year and the beautiful fall moon. Thank you, Sakuraco, for bringing a piece of Japan to our home!

WARNING: Sakuraco and Tokyo Treat operate a scam. This company uses a predatory and deceptive business practice which deliberately uses an "Auto-Renew" opt-in on any purchase regardless of its duration (ie, 1 month, 3 month, 6 month, etc) without disclosing this fact. No account is set up is necessary. No emails are sent to purchaser (or receiver) of this service, disclosing auto-renew will be taking place. Their customer service portal is deliberately broken, and no claims can be filed. Their customer service department does not respond to email (or expensive international phone calls) to resolve the issue. Tokyo Treat / Sakuraco does not process a refund, based on their predatory practices. AVOID these services.

I really enjoy these delightful surprises and table ware every month. Customer service is quick to reply to any questions. Happy with my subscription.

10/10 will buy again. Everything seems to be so well thought out. The theme was Autumn Moon Festival

I ordered a 3 month subscription for a birthday gift and after 14 days, it still has not been delivered. Nothing I have ordered from anywhere internationally takes this long, nor has such inaccurate and useless tracking. The tracking is through some company 17Track, and it is worthless. My box (if real) has been in and out of USPS facilities over 6 times in the past 11 days it has apparently been in the US. BUT which USPS locations? No idea. (See image of latest tracking information) The Sakuraco website FAQs section clearly states that 1. If a box is lost or does not show up, it is not THEIR fault and will not reimburse you. If they ship you a new box to replace, you have to pay shipping again. 2. If the box is lost or missing, you are responsible for calling the delivery service or USPS for help. Well, 17Track has no phone # (and is located in China) and runs on Chatbot (useless) and the tracking number that is given to you, is in no way a recognizable tracking number to USPS, so they are unhelpful as well. Cancelled my subscription but did not receive email confirmation like I did get one when I signed up for the subscription. I took screenshots to verify with my CC company if needed as others have complained about the auto renewal without notification.

Auto-Renewal plan is not visible before purchase. Once you miss the cancellation date, you are stuck for the next period. They make the cancellation as difficult as possible. I will take legal action.

Everything was just perfect and It did not disappoint one bit. Excited to see what's in store for the next box!

They renewed my subscription despite being told directly that I did not want it to be renewed a month prior. Then offered no alternative for refund (forcing a payment of three months) despite the service not being received. Plus the boxes were often late by a month or came in batches. Scummy company with many fake reviewers on various sites. When you're more immoral than Uber, there's a problem.

I'm coming from the Tokyo Treat box, which already featured awesome snacks i enjoyed every month. Since Sakuraco came up i swapped to this box, because I enjoy tea and sweets.
All items i tested until this day were just awesome. The box itself is designed lovely. The booklet includes a lot of interesting information and features some additional articles about japan and it's prefectures.
Go and test the box on your own!

The snacks are fantastic, and I hope they keep their service running for a long time. Every single box feels delicately packed, and all of my snacks have arrived in great condition. The kitchenware is sturdy and cute.

This would be a great gift for those who have trouble trying new things - none of it has been a miss and the flavors are incredibly unique. They seem to care a lot about their customers.

Amazing items as usual. It had a great autumn theme, and I loved both the ceramic little bowl and the maple leaf shaped cookie has to be one of my favorites. It's supposed to arrive next month but I got it already and I couldn't be more happy! So fast delivery