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Lincoln Dealership Delray Beach FL has a rating of 1 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Lincoln Dealership Delray Beach FL ranks 306th among Car Dealership sites.
Lease price was okay but they save the worst for last after you are exhausted from filling out the paperwork and cannot wait to get home after 5 hours of doing what they say is necessary and yes they are sorry for the wait. They promised me that they would pick up the last month of my lease on my Lincoln whose lease was up. I leased a new one and they did not pick up the last payment of November because my lease was up in October. They even had me bring in my old lease so they knew. They were aware anyway as I leased my last car from them 3 years ago. I'm elderly so watch out for their sleight of hand. I have called several times and am told oh I'm sorry I promise to call you back by tomorrow. Many tomorrows have passed. Never again will I lease a Lincoln. Only 2 years and 11 months to go. Stay away!
Lease price was okay but they save the worst for last after you are exhausted from filling out the paperwork and cannot wait to get home after 5 hours of doing what they say is necessary and yes they are sorry for the wait. They promised me that they would pick up the last month of my lease on my Lincoln whose lease was up. I leased a new one and they did not pick up the last payment of November because my lease was up in October. They even had me bring in my old lease so they knew. They were aware anyway as I leased my last car from them 3 years ago. I'm elderly so watch out for their sleight of hand. I have called several times and am told oh I'm sorry I promise to call you back by tomorrow. Many tomorrows have passed. Never again will I lease a Lincoln. Only 2 years and 11 months to go. Stay away!
I don't consider myself naive. I wasn't born yesterday. So I don't know why I'm still shocked by a car dealership's dishonest business tactics and deceit. Schumacher Lincoln sales manager knew we were negotiating for a 2017 MKX Reserve in black or white with cappuccino. She only had silver, but said she can get black and white brought in. We were too far apart on price on a clean deal. We left. The salesman calls me over Labor Day weekend claiming the manager was willing to discount the deal further. I told him we were too far apart. He begged me to come in, claiming the District Manage was actually standing over his Sales Manager, going over how bad August sales were. I told him I wasn't going to waste my time or theirs. He assured me Joanne would come down a few thousand. For a few thousand I agreed to come in. They didn't reach the number I wanted. We left and went next door to Nissan. While at Nissan the salesman calls me and comes to $200 over what I wanted to pay OTD. We agree. It's Saturday night. He tells me he will have the car Monday, but I have to text him the color (black or white) by the next day, in order to have it Monday. What time Monday he asks me. Early I said, so it doesn't kill the day. He says no earlier than 2pm because they need time to get the car. We agree to 2pm.
NO CAR ON MONDAY AND THE SALES MANAGER TELLS ME THE SALESMAN MADE A MISTAKE ON THE PRICE. She blamed it on the salesman. Excusing it for it was a busy weekend. THEN CLAIMING WE WANTED A SILVER CAR. We never wanted silver. It was always black or white. I had been dealing with her most the time. When the salesman called me while we were at Nissan And I agreed to the deal. I asked for a few oil changes be thrown in since I was paying $200 more than I wanted. He claimed they'd gone to the top manger to get the deal and couldn't do any better. He then asked someone about the oil changes. I heard Joane's voice say no. So the sales manager was with him when I accepted the deal. I have the texts confirming everything and they stil reneged.
Like I said, I don't know why I expected better from car sales people.
I've asked that Mr Schumacher be informed. I have yet to hear back from him or any of his people.
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