Senior Healthcare Direct has a rating of 4.95 stars from 229 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Senior Healthcare Direct most frequently mention medicare bob, customer service, and robin zelinsky. Senior Healthcare Direct ranks 3rd among Health Insurance sites.
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I have used Senior Healthcare Direct since it was MedicareBob. I have nothing but good to say. This year, my consultant was Carly Scott. She made everything easy to understand and her sweet personality put me at ease. I am confident that I got the best coverage for me.
I have used Senior Healthcare Direct since it was MedicareBob. I have nothing but good to say. This year, my consultant was Carly Scott. She made everything easy to understand and her sweet personality put me at ease. I am confident that I got the best coverage for me.
I had a thoroughly informed and professional experience, thanks to Michael Coleman. He was informed, knowledgeable, courteous and continually checked to see if I needed any further explanation of any portions of the Medicare plans or insurance companies. I appreciate the unhurried manner in which he presented the information and will recommend your company to anyone looking for assistance. Thank you!
Scott Rush really work hard so I could understand everything, he answer all my question, so now I under stand everything thanks to him, I can go on with my life knowing he there ,and I can count on him to help me any time. I so glad I found your company. Old people need help some time, and people like Scott
made us feel that we are in good hands with your company.
PS
Thanks Scott for all you do for us.
Danny Catanese Waskom Texas
I reached out to Senior Healthcare Direct in the hope that they could help me receive more benefits for my buck. I'm happy to report that Marcus Graham matched me with a secondary insurance that met all my needs. He was professional and friendly and walked me through the rather lengthy enrollment process with great clarity. He answered all my questions and treated me as a real individual rather than just a number, which is so prevalent these days. My only regret is that I didn't discover your company earlier.
I would like to express my gratitude and appreciation to Scott Rush. He was very helpful in working me through coverage and info. issues when no one else seemed interested. Thanks Scott...cd
Pleased with service and response so far. Ease and convenience are top notch. Do need to talk about Part D coverage as my current employer insurance will expire end of September.
After speaking with numerous representatives of several companies regarding Medicare supplement insurance, I received the best information (understandable, detailed) from Michael Coleman with Senior Healthcare Direct (Medicare Bob Agency). He is extremely knowledgeable, courteous, and caring. He answered many questions and thoroughly explained the ins and outs of this type of insurance and the differences in all the available plans. He turned what can be a complicated process into a much easier one which lead to my making a very INFORMED decision. I feel confident in my insurance choice, and I certainly appreciate the valuable assistance of Michael in making that possible!
A good friend enthusiastically recommended Robin Zelinsky to me and I could not be happier with her service. She is prompt, knowledgeable and so helpful. Signing up for Medicare with all the different options available is confusing and I was very grateful to Robin for her expertise in guiding me thru these options. I will recommend her to my friends when they enroll in Medicare.
I really appreciate the time Bob took with me in understanding my Medicare options. I have been seeing so many mis-leading advertisements on TV and in the mail. Bob explained the differences between Medicare Advantage and Medicare Supplement Plans in a clear easy way to understand way. I would recommend using Senior HEalthcare Direct, MedicareBob's office because they helped make this easy for me.
Michael Coleman provided me with not only professionally expert advise, but, with sincere care and personal assistance I needed with this process.
He has given me peace of mind and comfort knowing I have made the right decisions.
Thank you for making this happen,
Sharon Utsunomiya
My experience with Tammy at Senior Healthcare was excellent. She is very professional and knows her stuff. I saved a substantial amount of money on one plan and received reassurance that my other plan (which Senior set me up on two years ago) was still the most cost effective plan for me! Couldn't have asked for better service from a more pleasant professional!!!
"Ray" was my man on the phone. He was very helpful and friendly. Answered all questions. I know absolutely nothing about insurance, do this is a completely new experience for me.
I have called three times and left messages and an email and have not been called back. I know you are busy....but my question has not been answered. I don't know if I have Part D Medication Plan for this Supplemental Plan. I don't know how to find out you help me with this or if I have to get it on my own.
I would like to hear back from someone.
My first experience with Medicare Bob was quite an eye opener. It didn't take long to see that they are experts at what they do. My wife and I chose Plan G for our supplemental coverage. I informed Medicare Bob of my current carrier giving us over a 56% increase in premiums over a 3 year period. This was most puzzling since we have had no major issues. Mediacar Bob was most helpful in finding a new carrier with very acceptable premiums still under Plan G. They are great to work with!!
We enjoyed working with Medicare Bob! He was so helpful, knowledgeable, and patient in helping us choose the medicare plan that would work best for us. Thanks so much for making this such an easy way to shop for
our medicare health plan and drug plan.
I am so grateful for the professional and courteous service I received. As a result of their help I was able to switch Medicare Part B carriers and save over $400 a year ! I highly recommend this company and look forward to using them every year.
My heartfelt thanks for Senior Health Care Direct and the expertise and help I received during the Medicare enrollment period. I needed to change my supplement insurance policy because the price was going up and up! Also needed to change my Plan D for drugs for the same reason. I tried on my own to sort through the bewildering offers and information from companies, but it was impossible! Thankfully, I found your organization and your kind staff, and solutions for my needs. Thank you very much!
Representative was caring and competent. He was knowlegable as well as patient. Good response whenever I had questions.
You found me a great company at a great price! I'm very pleased! I also received my paperwork very quickly! I really appreciate all the help and all of your courtesy, given me. Now I can say
I have a peace of mind. Thank you once again. May GOD BLESS You!
I talked with 5 different Medicare advisors over a three day period and selected to use Mark as he was the most personable and did not pressure me at all. This says a lot since an immediate family member of mine actually works for Tranzact ( not in insurance sales though) and two of the agents i spoke with were employed with Tranzact at different locations and pushing two different providers. I had a few more questions and Mark returned my call immediately and then walked through my application line by line. I have learned a lot about Medicare... but even more about advisors. And am extremely happy that i chose Mark and Senior Health Care Direct to represent me.
Actually my sister recommended Robin Zelinsky, one of your specialists. She was absolutely awesome in providing me with assistance and information. I reached out to her and she contacted me and we moved forward from there. I will be leaving my place of employment this March, after 36+ years, and so this was a new course of action for me. And, because of Robin's great help, I didn't have to really do anything. She provided me with all the research and best possible plan for me and the area i live in. I would totally recommend her to anyone and, actually, already have. Robin, I want to send a special thank you to you and look forward to working with you later based on our last conversation.
We have been very pleased with our experience. Robin has been exceptional in every way and made this process easy and understandable for both my husband and me. I am telling everyone I know who is looking for a medicare supplement to contact Robin at Senior Healthcare Direct! Thank you for all of your help.
Had been meaning to look into some other insurance that would be more affordable , seen you add on int and picked it and in no time I received a call from you from there everything went smooth. Thanks for the help
Bob was extremely helpful explaining the different plans that I was clueless to comprehend. I was overwhelmed and he helped me feel comfortable by his knowledge and talking to me in a clear and concise manner. I got off the phone and was very satisfied as to which plan I was going with. oh and he had a great sense of humor and was very personal. He spoke English. A big plus these days
I found Senior Healthcare Direct extremely helpful. Customer service was outstanding. I highly recommend them to help you navigate your medicare options.