• shiptao

Overview

shiptao has a rating of 4.79 stars from 19 reviews, indicating that most customers are generally satisfied with their purchases. shiptao ranks 43rd among Shipping sites.

  • Service
    6
  • Value
    6
  • Shipping
    6
  • Returns
    6
  • Quality
    6
3
See all photos
How would you rate shiptao?
Top Positive Review

“The best”

Basin H.
3/28/23

I prefer this company even if anything happens I just talk to them and they solve the problem, In shipping and helping to buy from factories they are the best

Top Critical Review

“Don't even risk it with Shiptao”

Joab d.
8/6/19

Basically I was looking for a cheaper method than Armex and found shiptao where it was so smooth to sign up but the experience after is not recommended to anyone. Used WU to transfer to them but for 2 weeks they never reply to emails phones Twitter and I had to cancel the WU transfer and lots of work. By the time I got my money my packages arrived. The system didnt allow me to put them together or send them in one package the price of 9$ wasnt even available as they claimed. I had to ship each one separately which costed 50$ instead of my usual Armex of 20$ (same weight) all this with a daily emails and calls yet nothing happened it took a month for them ship after that. I wish they read this as am requesting some sort of refund with no answer to any method of communication. For the record since they shipped it Armex didnt issue any tracking record so am assuming it was shipped a month ago. They company was operating till Aug 2018 as I can see from Twitter but after that alot of complaints in the internet

Reviews (19)

Rating

Timeframe

Other

Thumbnail of user alharbibasimg
1 review
0 helpful votes
March 28th, 2023

I prefer this company even if anything happens I just talk to them and they solve the problem, In shipping and helping to buy from factories they are the best

Service
Value
Shipping
Returns
Quality
Thumbnail of user idriss15
1 review
0 helpful votes
July 12th, 2021

Avoid this shipping company. I lost a valuable parcel with them and they do not respond. Cheaters!

Service
Value
Shipping
Returns
Quality
Thumbnail of user larac16
1 review
2 helpful votes
November 21st, 2016

If you dont want to get scammed and have someone check product quality than SHIPTAO is your answer. What I like the most is that I let them know to ship order urgently and they always do it the same day. Time is very important in my business and ship tao has been always there to ship same day. By the way its staff is very kind and always there to help you with any questions you may have. Also shiptao is in Shenzhen the best place to have a forwarding address in China. Thanks.

Thumbnail of user albertg27
1 review
2 helpful votes
November 17th, 2016

Thank you for the start of a very easy relationship. You are all so prompt in answering and so professional. I was able to track my parcel all the way (how exciting!) and it arrived as stated. I am so happy doing business with your company of high standards, which is rare these days.

Service
Value
Shipping
Returns
Quality
Thumbnail of user andrewp113
1 review
3 helpful votes
November 23rd, 2016

New to shiptao however, understand why others have said nice things and recommend this company. International shipping is always a problem however, it is nice to know that there are knowledgeable individuals who will take the time and effort to make things go smoothly.
I really appreciate the personal caring responses.

Thumbnail of user alexj92
1 review
2 helpful votes
November 8th, 2016

Shiptao is my partner in China, and I feel I have a trustworthy friend helping me with all my China, and even overseas orders.
The whole service is hassle free and I have received help through the chat service, and it really helped me out. This is excellent!

Service
Value
Shipping
Returns
Quality
Thumbnail of user keishag10
1 review
2 helpful votes
November 4th, 2016

I just want to say how much I appreciate your onsite inspection service, your service has enabled me to trade with China suppliers more safety. Thank u shiptao! Best of luck and go ahead :)

Thumbnail of user claired34
1 review
2 helpful votes
November 16th, 2016

This is the best shipping services I have ever seen. I had a problem with the registration but they fixed it by the staff (good job). I just received my first package, very fast Thank you My shiptao

Service
Value
Shipping
Returns
Quality
Thumbnail of user leonr27
1 review
2 helpful votes
November 14th, 2016

I have been using shiptao for a while and i am very happy with their service. They update you as soon as your goods arrives in their warehouse and do everything according to the instructions i gave them. Thank you shiptao for this 6 stars service!

Service
Value
Shipping
Returns
Quality
Thumbnail of user anikaa2
1 review
3 helpful votes
October 31st, 2016

I've used Shiptao and found no problem at all. It's absolutely easy to use. I would really like arrived quickly

Thumbnail of user tonym143
1 review
3 helpful votes
November 7th, 2016

Shiptao is the very good service company in china l! A++ I highly recommend this company

Thumbnail of user jacobm84
1 review
1 helpful vote
November 3rd, 2016

I have used more then two years and I can say shiptao is the best shipping service!

Thumbnail of user johnm900
1 review
1 helpful vote
October 18th, 2016

The first time with shiptao, really fast, good, i like it

Thumbnail of user joabd
1 review
1 helpful vote
August 6th, 2019

Basically I was looking for a cheaper method than Armex and found shiptao where it was so smooth to sign up but the experience after is not recommended to anyone. Used WU to transfer to them but for 2 weeks they never reply to emails phones Twitter and I had to cancel the WU transfer and lots of work. By the time I got my money my packages arrived. The system didnt allow me to put them together or send them in one package the price of 9$ wasnt even available as they claimed. I had to ship each one separately which costed 50$ instead of my usual Armex of 20$ (same weight) all this with a daily emails and calls yet nothing happened it took a month for them ship after that. I wish they read this as am requesting some sort of refund with no answer to any method of communication. For the record since they shipped it Armex didnt issue any tracking record so am assuming it was shipped a month ago. They company was operating till Aug 2018 as I can see from Twitter but after that alot of complaints in the internet

Thumbnail of user milindag
1 review
2 helpful votes
November 5th, 2016

I have just received my parcel. I was so worried about it. But, I'm happy to say that after receiving this i am amused. All product was absolutely perfect. There wasn't a single damage. I'm impressed with SHIPTAO.

Thumbnail of user alinae1
1 review
1 helpful vote
November 4th, 2016

I have a very good experience in SHIPTAO, and my friend introduced me to it. I have been unable to find the right company to meet the idea I want to purchase in China. But now, I think I can find a long-term cooperation partners. I will continue to use SHIPTAO.

Thumbnail of user justinh94
1 review
1 helpful vote
November 15th, 2016

I have recently registered for this service and was amazed and delighted with the speed and quality of service I have received when using it for the first time. Congratulations and I will be highly recommending your company to friends and family.

Thumbnail of user brittanyj25
1 review
1 helpful vote
November 24th, 2016

Very responsive, polite, resolved my problem in less than 30 secs... Thank the Jessie from SHIPTAO customer service team...

Thumbnail of user johna859
1 review
1 helpful vote
November 1st, 2016

The best ever site that provides a wide range of services to its clients.

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From the business

Shopping in China From Anywhere In The World. Sign Up For Your FREE CHINA Address Today. Multiple Warehouses? 24/7 Live Support? Shipping Estimates

Company Representative

Thumbnail of user mal1319
ma l.

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