• ShopAmerock.com

ShopAmerock.com

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Overview

ShopAmerock.com has a rating of 4.6 stars from 106 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ShopAmerock.com most frequently mention customer service, timely manner, and old ones. ShopAmerock.com ranks 27th among Furniture sites.

  • Service
    8
  • Value
    9
  • Shipping
    9
  • Returns
    2
  • Quality
    9
18
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What reviewers want you to know

Positive highlights

  • I received the products in a timely manner and customer service was very helpful.
  • I have just completed adding cabinet hardware to my new home.

Critical highlights

No critical highlights yet

How would you rate ShopAmerock.com?
Top Positive Review

“Beautiful Hardware”

Tamara S.
4/27/21

The hardware I received to replace outdated hardware on built-in cabinets in the family room was absolutely beautiful. The hardware was sturdy, all matching color and the design was consistent on all of the different types of handles an knobs I purchased. I had to call customer service due to an error in my measurements and they removed the incorrect items from my bill (this was prior to shipping) and I was credited promptly. Very easy to deal with and I am extremely happy with my purchase. The new hardware looks fantastic!

Top Critical Review

“Oil Rubbed Bronze Cabinet Hardware”

David S.
1/5/21

We received the product in a timely fashion and at a reasonable price but the finish was not as displayed. The features of the pulls and handles that were supposed to be bright, were not bright. We had to manually steel wool those features to brighten them up as they were intended to be and as displayed on the website. Dissappointing.

Reviews (106)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (4) cabinet hardware (3)
Thumbnail of user tamaras386
1 review
0 helpful votes
April 27th, 2021

The hardware I received to replace outdated hardware on built-in cabinets in the family room was absolutely beautiful. The hardware was sturdy, all matching color and the design was consistent on all of the different types of handles an knobs I purchased. I had to call customer service due to an error in my measurements and they removed the incorrect items from my bill (this was prior to shipping) and I was credited promptly. Very easy to deal with and I am extremely happy with my purchase. The new hardware looks fantastic!

Products used:
I used door/drawer handles, returned hinges and order replacement ones in correct size, knob and cup handle.

Service
Value
Shipping
Returns
Quality
Thumbnail of user bettyd328
1 review
17 helpful votes
November 30th, 2020

We remodeled our kitchen about 12 years ago and I had picked out the most beautiful leaf design knobs. Well we added a few more cabinets and I couldn't find the same knobs in any of the box stores, so I went on line and searched for about a week and then I found them at Amerock.com. They are exactly what I was looking for. Thank you so much Amerock.

Thumbnail of user grantj42
1 review
0 helpful votes
December 13th, 2020

Customer service advised me that the hardware I ordered was out of stock but should be in on December 22nd - we shall see

Thumbnail of user edh369
1 review
13 helpful votes
December 25th, 2020

The handles we chose to purchase through Amerock were unique, reasonably priced and exactly what we needed to "top off" our recent remodel. We've gotten numerous compliments by our contractor and others who are in the industry that are telling us they've never seen anything like what we have. We're completely satisfied, with the product, price and service. Thank you, Amerock, for helping us make this remodel so beautiful and satisfying to our eyes and budget.

Thumbnail of user jv129
1 review
0 helpful votes
February 12th, 2021
Verified purchase

I bought a vanity that came with brass handles. I wanted it to match the rest of the bathroom and have polished chrome handles. Amerock had exactly what I wanted at half the price of Home Depot or anywhere else. As it was not an immediate want, I was happy to wait for delivery. As it turns out, the handles arrived the last day the contractors were here, which was perfect.

Thumbnail of user karenc1677
1 review
7 helpful votes
January 10th, 2021

I found exactly what I wanted quickly on website. Excellent prices! Received quickly. I have used this site more than once to purchase cabinet hardware and will use in future based on excellent product and service.

Products used:
Cabinet hardware

Service
Value
Shipping
Quality
Thumbnail of user lorib695
1 review
0 helpful votes
December 31st, 2020
Verified purchase

The Amerock Caliber cabinet pulls in Champagne Bronze finish are beautiful! I'm very pleased and impressed with the speed of delivery!

Thumbnail of user ginst
1 review
0 helpful votes
March 24th, 2021

They were as pictured. My bureau's look great! Just a little lighter in weight compared to my old ones. But besides that was happy.

Products used:
Bureau handles

Service
Value
Shipping
Quality
Thumbnail of user gregl616
1 review
0 helpful votes
January 11th, 2021

Great website and prices! Received everything timely and accurate. Would absolutely recommend them for your cabinets

Service
Value
Shipping
Quality
Thumbnail of user josephm635
1 review
10 helpful votes
June 10th, 2019

Ordered Hinges and knobs. Got a tracking number and had waited weeks jus to only receive hinges. Call about my order to get told my 10pack of knobs won't come out of warehouse for a month! Why not say that online b4 ordering!? Then after a month I have to call again just to get told the same thing again! I ask for refund on phone yet I have to wait for somebody in the office to authorize my refund! Worst place to deal with!

Thumbnail of user heatherr452
1 review
0 helpful votes
January 17th, 2021

Highly recommend buying Amerock products direct. No middle man and you're guaranteed a quality product.

Products used:
Cabinet hardware

Service
Value
Shipping
Quality
Thumbnail of user markr321
1 review
13 helpful votes
April 7th, 2018

Ordering and delivery were very good. Prompt. However, the replacement pulls did not match the originals. I had an original still in its package and the numbers were the same, but the manufacture country had changed. I'm guessing they didn't quite get the details the same from one factory to the other. Wife very unhappy.

Thumbnail of user normap59
1 review
6 helpful votes
February 26th, 2020

Made my old cabinet look mint again. Handles matched exactly. Prices were more than fair. I will recommend this company. Order came quicker than expected. Website easy and informative

Thumbnail of user terryo136
1 review
0 helpful votes
March 16th, 2021

I did not receive my order. I spoke with customer service after waiting several minutes on the call still have not received my hardware.

Thumbnail of user jamesd1611
1 review
0 helpful votes
April 10th, 2020

As many of us know, it's easy to purchase in a store... "the grabby, touchy, feely, thing" - seeing is believing. Well after a couple tries, I finally got it right.
Customer Service through my "orderS" process was the Best.

Thumbnail of user sandrat425
1 review
6 helpful votes
July 25th, 2020

Fantastic selection of cabinet hardware, coupled with on-sale, it's a great value. To complete pulls for my appliance drawer on current home. Will defiitely use to install cabinet hardware on new home now in progress!

Thumbnail of user marym2443
1 review
13 helpful votes
June 23rd, 2020

It's difficult to order things from a website with which you are unfamiliar. Reviews are scary. However, ShopAmerock had good reviews so I took the leap. The knobs were JUST as advertised. Fit perfectly. Came in a timely manner and the ordering process was seamless. I will shop this website again and recommended it already to others.

Thumbnail of user perryj23
1 review
0 helpful votes
December 22nd, 2019

Great service finding a very old marine hinge, vintage 1986. Employees diligent working to find the match. Good company to work with!

Thumbnail of user suzetteb22
1 review
4 helpful votes
June 25th, 2020

Great selection of products. I received the products in a timely manner and customer service was very helpful. Thank you!

Thumbnail of user reginak67
1 review
10 helpful votes
August 18th, 2020

We shopped this site for all of our kitchen, bathroom and laundry room hardware. The selection is wonderful and other businesses could not beat their prices. I highly recommend this site.

Thumbnail of user maryb1967
1 review
0 helpful votes
June 5th, 2020

Sad that I purchased at this price. "Knobs for less?" No. Exactly the
Same product, same manufacturer for a lower price available elsewhere.

Thumbnail of user jenniferb1632
1 review
0 helpful votes
July 17th, 2020

Despite everything going on, I did receive the correct hardware that I ordered in a very timely manner. Thank you!

Thumbnail of user judyf243
1 review
7 helpful votes
December 24th, 2020

Thank goodness for your company. My son bought an older house that had door magnets that were either broken or missing. I was able to get him what he needed. Now all kitchen doors shut nicely. Thanks

Thumbnail of user heidij115
1 review
0 helpful votes
November 10th, 2021
Verified purchase

Very pleased with our Amerock cabinet knobs and drawer poles. This is the second time I have ordered from them for kitchen renovations. The quality is outstanding and the price is very reasonable!

Thumbnail of user wandap154
1 review
0 helpful votes
April 12th, 2020

When we re-did our kitchen 8 years ago I did a lot of homework to find just the right drawer pulls and knobs for a very reasonable price. The pewter satin finish us beautiful and easy to clean. I was pleased to find the exact hardware for my sewing now. Thank you, Amerock!
W. Plumb

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