Silverlakeautobody

This shop deserves a zero rating. The person I dealt with was AC. I came in with scratches on my car and asked AC if he could match the paint to the rest of my car and fix the damage. He said no problem. I come in to get my car a few days later. THE PAINT DIDN'T MATCH. AC told me a bunch of mumbo jumbo about how it can't match because they used factory paint and the polish on the rest of my car has diminished because of the age of the car. To me it looks like a completely different shade of black it doesn't match the rest of the car something AC promised me he could do. Had he been upfront with me I would not have bothered to do the work at all. On top of this they polished the interior of my car with some type of leather polish something I didn't give them permission to do. It left an odor and they also left smug marks on the fabric surrounding the dashboard and other areas they touched. My hood was also open, This was super sketchy. AC told me they cleaned everything. I absolutely didn't give permission for this. Cut to today: The service I experienced from AC is an abomination. They missed a spot in the area they did the body work on. I wasn't sure if this was something that could be polished out or needed an adjustment. So I had to waste my time and come in for a 2nd time. AC said he'd repolish the area. The issue happened when I asked him about the smudge marks on the fabric that his team left when they polished the interior (again without my permission). I asked if he had any type of solvent that could get this out. AC had a full meltdown. I'm not talking doubt just being rude the guy started full on yelling at me and said that he tried to make me happy and I'm just too picky and he won't be helping me again. Would not take accountability on staining the fabric and was blaming it on the car being old. The car had no interior damage until I took it to this place. He then starts yelling how he had an issue with me a year ago and he's done. What he is referring to is when I took my car in to have the bumper fixed. His team took the foam reinforcement that was greased stained and left it on my leather seats again taking no accountability. I gave this shop a 2nd chance because of all of the good yelp reviews and I thought they could match the paint as promised. Also I never dreamed they would need to do anything on the interior of my car other than move it. AC was not only unprofessional but as a woman I felt threatened by his aggression, and am disappointed with the quality of work.