SiteGround
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SiteGroundReviews 561

4.2
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SiteGround Reviews Summary

SiteGround has a rating of 4.2 stars from 561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SiteGround most frequently mention customer service, support team and response time. SiteGround ranks 5th among Web Hosting sites.

service
128
value
120
shipping
17
returns
23
quality
112
Washington
1 review
0 helpful votes
Follow Khaleda S.
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I AM NEW IN THE WEB INDUSTRY, AS BEGINNER WE FACED A LOT OF PROBLEM BEGIN WITH HOSTING, DOMAIN, TRANSFORM AND SO ONE
I FIND A REALLY FAST SERVERS IN SITGROUND 24/7
SO HELPFUL AND KIND DO NOT JUST FIX THE ISSUE THEY ALSO TEACH YOU HOW CAN YOU HANDEL IT IN THE NEXT TIME I REALLY WOULD LIKE TO THANKS THEM FOR THIS GREAT SERVER
HIGHLY RECOMMEND THEM IF YOU WANT TO BE PROACTIVE

Date of experience: June 20, 2020
Ohio
1 review
1 helpful vote
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I reached out with an insurmountable list of errors that could be harming my site and siteground was able to check them off one by one until we found the culprit. Excellent customer service. So wonderful to have them as a resource for support!

Date of experience: June 18, 2020
Italy
1 review
0 helpful votes
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Great assistance and patience! I couldn't get access to the back office panel. They solved the problem and gave me the instructions (link the guide) for the future.

Date of experience: June 18, 2020
Germany
1 review
0 helpful votes
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"Great job!"
June 17, 2020

I had a problem with my website. Thanks for they saved me a lot of work and inconvenience. Great team!

Date of experience: June 17, 2020
Croatia
1 review
0 helpful votes
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This is support!
June 17, 2020

I switched the page from 1 & 1 due to poor support.
I don't speak English well and I don't know much about Joomla.
They had patience with me and helped solve the problem.
Thanks a lot for the support!
Sime ( Rovinj / Croatia)

Date of experience: June 16, 2020
California
1 review
14 helpful votes
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I'm a mid-level, self-taught WordPress site owner, blogger who is developing a robust learning community. Over the five years I have used SiteGround to host my sites they have given me excellent, timely and clear technical support. Their knowledgebase has improved over the last few years as well. Between the knowledgebase and their tech support I have not had an issue or delayed solution. I recommend them highly!

Date of experience: June 13, 2020
Israel
1 review
0 helpful votes
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I have took a server with Hostgator. After three weeks of optimizing my site at the maximum possible (98% - 93% GTmetrix), it was still loading slowly (6 to 8 seconds to fully load).
I moved to SiteGround, now my site opens as fast as a flash!

Date of experience: June 10, 2020
Texas
1 review
0 helpful votes
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I've never had any trouble with their support staff. I have used the chat option many times and am always happy with their assistance. They are always courteous and professional. I highly recommend them.

Date of experience: June 8, 2020
Germany
1 review
0 helpful votes
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Der Kundenservice ist hervorragend, sehr freundlich und sehr professionell. Meinem Anliegen hat man sich sofort angenommen mit mir gemeinsam die Punkte, die erledigt werden mussten, in kürzester Zeit erledigt.

Immer wieder gerne!

Date of experience: June 8, 2020
Nigeria
1 review
0 helpful votes
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I was answered almost immediately I initiated the chat. I could feel from the operator's response that I am valued, and that makes me want to be with them long-term.

Date of experience: June 6, 2020
GB
1 review
0 helpful votes
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Veronika helped me with migrating a wordpress site between domains. She was simply brilliant - knowledgeable, fast, friendly and helpful. Highly recommended.

Date of experience: June 4, 2020
New Zealand
1 review
0 helpful votes
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I have contacted support several times to ask for wordpress, backup, migration and authentication help and have always received prompt, friendly and very knowledgeable assistance. All my issues have been solved very quickly and they have always exceeded my expectations.

Date of experience: June 1, 2020
GB
1 review
0 helpful votes
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Excellent customer service. I had a problem accessing one of my websites. Timely response and issue dealt with and sorted immediately.

Date of experience: May 30, 2020
GB
1 review
0 helpful votes
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Nayden N is a an absolute star!
He calmly sorted out the total mess I managed to get myself into. An asset to the company.
Thanks again :)

Date of experience: May 27, 2020
Florida
1 review
0 helpful votes
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Thank you for answering my technical issue so quickly. I am very grateful for your expertise and patience I
Have been given for the last two years. Jacquelyn S.

Date of experience: May 26, 2020
North Carolina
1 review
0 helpful votes
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Amazing Service
May 26, 2020

Outstanding customer service! A quick chat with genius support staff helped fix my technical issues. I've had Site Ground for years and continue to be impressed at the service and support.

Date of experience: May 26, 2020
Kuwait
1 review
0 helpful votes
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Amazing support
May 26, 2020

It is always astonishing to me how some people cross that extra mile to help others, being with Mr. Konstatin in chat support was an amazing experience, he not fixed the problem but he explained it in details to avoid future mistakes from my side... that was not support! It was personal

Date of experience: May 25, 2020
Florida
1 review
0 helpful votes
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Diana was a tremendous help. Not only did she resolve my issue in record time but her professionalism was top notch. Thank you for your help and a great experience.

Date of experience: May 25, 2020
Australia
1 review
0 helpful votes
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Konstantin rocks!
May 26, 2020

I've spent half-an-hour trying to fix redirections in the cPanel and it didn't work.

Then, I gave up and contacted SG. Konstantin was my support person.

In no time, the problem was solved and more. He fixed. Htaccess which I wouldn't touch ever in fear to mess up the website, and he deleted the unnecessary redirections.

Thank you Konstantin and thank you SG

Date of experience: May 25, 2020
India
1 review
0 helpful votes
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"Great job! Thanks for your support and patience you solved my problem "
Excellent understanding of the subject!

Date of experience: May 24, 2020

From the business

Our web hosting services are crafted for top speed, unmatched security, 24/7 fast and expert support. Trusted by more than 1 Million domains!


siteground.com
Founded in 2004
Washington, DC, United States
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