• Smith's Food and Drugs

Smith's Food and Drugs

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Smith's Food and Drugs has a rating of 3.23 stars from 10 reviews, indicating that most customers are generally satisfied with their purchases. Smith's Food and Drugs ranks 99th among Gift Cards sites.

  • Service
    6
  • Value
    7
  • Shipping
    4
  • Returns
    4
  • Quality
    7
Positive reviews (last 12 months): 42.9%
Positive
3
Neutral
0
Negative
4
See all photos
How would you rate Smith's Food and Drugs?
Top Positive Review

“Helpful & product stocking”

Renee B.
2/12/24

My store has always had very helpful and pleasant clientele. My only problem is that many times on product items that are very popular they're never seems to be enough when they advertise them perhaps review orders more closely.Can't get pic mike was cashier at 1255 Baring storeon Fri the 2nd,ref#002658 Total: 427.89.

Top Critical Review

“I detest FALSE ADVERTISING”

Michael D.
8/1/23

Looking ahead at the weekly ad for next week at Smiths, they will SELL you a 12-pack of Pepsi for $3.99 with a Smiths card AND a digital coupon. Without these incentives they state the REGULAR price is $8.99/12 pack. I CHALLENGE anyone in the U.S. to find Pepsi for $8.99 a 12-pack. It WON'T HAPPEN. FALSE advertising, misleading and out and out LYING.

Reviews (10)

Rating

Timeframe

Other

Thumbnail of user michaeld3651
2 reviews
0 helpful votes
August 1st, 2023
Verified purchase

Looking ahead at the weekly ad for next week at Smiths, they will SELL you a 12-pack of Pepsi for $3.99 with a Smiths card AND a digital coupon. Without these incentives they state the REGULAR price is $8.99/12 pack. I CHALLENGE anyone in the U.S. to find Pepsi for $8.99 a 12-pack. It WON'T HAPPEN. FALSE advertising, misleading and out and out LYING.

Tip for consumers:
I called the store regarding this and my disappointment with them. The reply I was given might as well have been a recording : “you KNOW the prices on everything have gone sky high in the last year and a half. “. NO CHIT SHERLOCK!

Products used:
Groceries in general. Monthly expenditure approximately $500.

Service
Value
Returns
Quality
Thumbnail of user vm2143440
1 review
1 helpful vote
March 30th, 2023
Verified purchase

We have shop at smiths for years but lately I been thinking to change stores because protocol is not the same anymore and we want our friendly cashiers back lately the cashiers seem to not like there job there always I mean always talking about personal matters while I'm in line to purchase my items of $200 or more there always complaining about managers and management my cashier was flower that's what the receipt says and she's very unprofessional her and the cashier next to where we where they where basically screaming across us well scanning items I'm like wow complaining about managers and employees and management I basically heard the whole conversation I felt very uncomfortable lucky my children weren't there but you guys can look on cameras at 458 3/29/2023 I go in to shop for our food not to hear cashiers problems sincerely Thank you!

Value
Shipping
Returns
Quality
Thumbnail of user reddhead.rb
1 review
0 helpful votes
February 12th, 2024

My store has always had very helpful and pleasant clientele. My only problem is that many times on product items that are very popular they're never seems to be enough when they advertise them perhaps review orders more closely.Can't get pic mike was cashier at 1255 Baring storeon Fri the 2nd,ref#******* Total: 427.89.

Thumbnail of user marief80
4 reviews
8 helpful votes
June 6th, 2018

Been waiting for ages to get a grocery store to deliver. Workaholic lifestyle doesn't allow for much spare time to shop. It is a shame that not EVERY item in the store has been added to the 'menu' just yet, but it's progress!

Service
Value
Shipping
Quality
Thumbnail of user oaksevokes
2 reviews
0 helpful votes
March 14th, 2024

The Smith's in Rock Springs, WY hires predatory creeps who stalk women. I'm being stalked by a complete stranger WHOSE NAME I DON'T EVEN KNOW just because they hire CREEPS. I've been to 3 Smith's stores in my entire life and only ONE of them was normal. The other one was cramped and full of drug addicts. Absolutely disgusting, reprehensible store.

Service
Value
Shipping
Returns
Quality
Thumbnail of user lorris
15 reviews
46 helpful votes
September 20th, 2023

It is not hard to tell that Kroger owns Smith's now. The prices are high, the selection is dropping, even if the item sells great and has not been discontinued, and they now charge me 50 cents to get a twenty back on my debit card after buying 100 dollars in groceries! It isn't a separate transaction, I paid with my debit card. Sad!

Thumbnail of user barth87
1 review
0 helpful votes
October 13th, 2023

Over the last 4 weeks that I've purchased produce from Smith's. My experience with the quality has been very poor. I purchased a 10lb bag of potatoes. I had to throw more than half the bag away because the potatoes were either very green or rotten. A tomato that I bought looked great great from the outside but was a dark brown in the very center when I cut ito it. I resent purchase 3 avocados. I selected them to be ripe. All three were rotten to the core. As a former employee of this company. I am very distributed with where the quality produce has gone. Especially when I see the ads on TV promoting the very freshest produce. Normally I do not write reviews. But with the price of good being what they are. You would expect what is advertised.

Tip for consumers:
Read my review

Products used:
Produce

Service
Value
Shipping
Returns
Quality
Thumbnail of user jordank229
2 reviews
1 helpful vote
August 15th, 2022

St. George, UT. Mall Drive store location. Mismanaged store selling low quality foodstuff of mostly unknown origin of the producers.

Thumbnail of user kayn141
3 reviews
0 helpful votes
February 27th, 2024

I love Smith's pick up! I do not like walking around the store trying to find items. I can sit at home and order and pick up the following day. On the day I pick up I can drive to the store, pick up the groceries, stop at the PO, drive home and put them away in an hour. I do have a couple of problems. Expired dates and being shorted free items. It may take a while but they always make it right!

Products used:
Food and cosmetics

Service
Value
Quality
Thumbnail of user verls1
1 review
0 helpful votes
April 16th, 2024

I enjoy shopping at Smith's, everyone is always very helpful answering any questions I have or helping me find something

Products used:
clothes

Service
Value
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Smith's Food and Drugs?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

3.2
10 reviews
Have a question about Smith's Food and Drugs?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business