• Smokybombs

Overview

Smokybombs.com has a rating of 1.0 star from 4 reviews, indicating that most customers are generally dissatisfied with their purchases.

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
How would you rate Smokybombs?

Reviews (4)

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Thumbnail of user cam226
1 review
0 helpful votes
March 20th, 2024

These guys are criminal! Do not purchase a smoky bomb! Thought I was getting a one time purchase for a gender reveal bomb and they started charging me monthly! Who needs more than one gender reveal bomb? Then you can't get a hold of them by phone. I sent an email that they also ignored. All while still charging me $40 a month. Never saw another smoky bomb, even if they did think I wanted a subscription! These guys need to be put out of business!

Thumbnail of user shannone266
1 review
6 helpful votes
April 11th, 2023

This company is deceptive and underhanded, do business with anyone else. They do sell smoke bombs, they are not that great. The scam happens in their "Terms and Conditions." When you purchase anything from them they automatically opt you into a $23 dollar a month subscription service. It's for something ridiculous like discounted shipping. The scam is that at checkout there is a simple checkmark to join the "Smoky Club." Like it's some kind of email list. It's really this $23 dollar a month fee. With absolutely nothing that tells you they are signing you up for a subscription. To find that information you have to look in their "Terms and Condition" file… it's term 20! It's straight up theft. Really bad business practice. I hope they go out of business, I would never buy from them again.

Tip for consumers:
The bombs barely work. The hidden fee is straight up theft.

Products used:
Twin Vents, Single Vents

Thumbnail of user kirstenl99
1 review
1 helpful vote
July 13th, 2023

Placed my order 31 days ago. The expected delivery was 2-7 business days, plus 3 days to process the order. This would provide me with my product within 2 weeks. I have been in contact with the company, and they still have not shipped it out. I asked them to cancel as this was intended for an engagement photo shoot prop. The photo shoot already occurred, and they failed to deliver my order in a timely manner. They are refusing to provide a refund, even though it still hasn't shipped. Wouldn't have purchased if I knew it would take over a month. Complete scam.

Thumbnail of user teamccxrc
1 review
2 helpful votes
July 22nd, 2023

I ordered several smokybombs to use in a video and I never received them. To make matters worse when I submitted my order, it actually placed the order 2x. I had to contact them to cancel one of them. I received an email saying that they didn't have one of the 3 colors I ordered. I Said I could swap it out for smaller or bigger ones in the same color and pay the difference. They said ok, but never shipped my items. It's been over a month. Now I got another bill from them. When I asked about it, they said that I had signed up for a monthly club to save on shipping. Their "Smoky Club". I had no idea. I went back to their site and started another order to see how I had accidentally done this.

Turns out, they automatically click a checkbox to sign up for their club to save on shipping. On most sites when you are going to sign up for a monthly payment instead of signing up to receive email updates and newsletters it is very obvious. This wasn't. You have to actually read the terms and conditions to find it.
Apparently it is to save you on Hazmat shipping. I can't imagine ordering from them more than 1x a month, so the savings is actually not great. I paid more for the shipping and the $23 monthly then i would have for the $30 shipping fee...and I was getting billed monthly for a site I will personally only use once a year.

They have to know they are hiding this and it is very shady. Stay away.

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